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60 Esolutions Technical Lead Jobs Hiring Near You

E-Solutions

Executive Support Windows

Atlanta, GA · On-site

$36K - $45K/yr

Sr. Technical Support - Site Lead/Executive Support - Onsite Tech Services (Windows) Location ... Industry certifications (e.g., Microsoft, ITIL, CompTIA)

E-Solutions

FINEOS Claims

Lead solution design and technical architecture for claims implementations, enhancements, and integrations with upstream/downstream systems * Review and approve technical designs, code, and ...

E-Solutions

SFCC B.A

Seattle, WA · On-site

Manage and lead the requirements gathering sessions. Ticket Development & Refinement Create and ... Quarterly Planning Review initial Business and Technical 'EPIC' requirements as part of pre ...

E-Solutions, Inc.

Robotics Engineer

Delavan, WI · On-site

Lead the mechanical design of custom automation cells and end-of-arm tooling (EOAT) using ... E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for ...

E-Solutions

Technical Security Officer

Encino, CA · On-site

$16.75 - $20/hr

About The Client Our client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and ...

E-Solutions

Call Center Team Lead

Augusta, GA · On-site

Lead, mentor, and coach Insurance Verification, Call Center Location: Augusta, GA 100% Onsite Job Type: Longterm Contract Insurance Tracking is responsible for guiding a team of Insurance ...

E-Solutions

Portfolio GTM Lead

Encino, CA · On-site

Strong understanding of AI's impact on the services industry and ability to translate it into client-ready solutions. * Experience in AI-powered GTM strategy creation, industry-specific offerings ...

E-Solutions

MS Teams Phone Engineer

This customer-facing role demands strong communication skills and the ability to deliver technical solutions that enhance collaboration, streamline communications, and improve user experience across ...

E-Solutions

Embedded Engineer

Redmond, WA · On-site

$147K - $193K/yr

... lead validation testing of system hardware design. Efficiently narrow down failures from system-level to subsystem- and block-level using a range of debug tools and techniques (e.g. RTL Waveforms ...

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Infographic showing various Technical Lead job openings at Esolutions in the United States as of August 2026, with employment types broken down into 100% Contract. Highlights an 100% Physical job distribution.

Executive Support Windows

E-Solutions

Atlanta, GA • On-site

$36K - $45K/yr

Other

Re-posted 29 days ago

Job description

Sr. Technical Support – Site Lead/Executive Support – Onsite Tech Services (Windows)

Location: Onsite – 5 Days/Week Hartford, CT and Atlanta, GA

Duration: Longterm Contract

Position Summary

The Executive Tech Services (ETS) Sr. Technician will serve as the site lead within our Onsite Tech Services (OTS) team. This role is responsible for delivering and coordinating 24/7 white-glove, high-touch IT support to executives and staff in a fast-paced financial services environment.

This position provides hands-on technical oversight of vendor-managed site teams, partners closely with managers to drive a service-first delivery strategy and builds strong relationships with business stakeholders. Success in this role requires deep technical expertise, excellent communication skills, and a proven ability to support senior executives in dynamic, high-touch environments.

Key Responsibilities

  • Serve as the primary technical lead for on-site end user services, ensuring consistent, high-quality support across all service areas.
  • Deliver and coordinate 24/7 white-glove support for executives, resolving issues with discretion, speed, and precision.
  • Provide Level 1 and 2+ deskside and remote troubleshooting support for Windows-based environments, including desktops, laptops, mobile devices, and AV/conferencing systems.
  • Act as the escalation point for complex or sensitive support issues involving executive stakeholders.
  • Provide hands-on technical oversight of vendor-managed site teams, ensuring adherence to service standards and rapid issue resolution.
  • Partner with managers to align support operations with business needs and reinforce a service-first culture.
  • Build and maintain strong relationships with business stakeholders, acting as a trusted advisor for executive technology needs.
  • Promote a culture of service excellence, accountability, and continuous improvement across the site.
  • Maintain and update tickets in alignment with SLA and KPI targets.
  • Manage IT asset lifecycle including procurement, inventory, and disposal.
  • Oversee incident response and root cause analysis for executive-impacting issues, ensuring timely resolution and communication.
  • Coordinate change, release, and problem management processes, ensuring minimal disruption to executive operations.
  • Ensure compliance with IT policies, documentation standards, and security protocols across all site support activities.

Required Qualifications

  • Extensive experience in IT service delivery, site operations, or technical end user support, with a focus on executive environments.
  • Demonstrated success in supporting executive-level users with high-touch, responsive, and 24/7 service.
  • Strong technical oversight and vendor coordination capabilities.
  • Exceptional communication, problem-solving, and stakeholder engagement skills.
  • Proficient in Microsoft Windows OS (Windows 11), Virtual Desktop Infrastructure, Microsoft 365, and workstation imaging.
  • Ability to operate independently and make decisions in dynamic, fast-paced environments.
  • Strong knowledge of ITIL processes: Incident, Problem, Change, and Release Management.
  • Experience with IT Asset Management (ITAM) tools and practices.
  • Bachelor’s degree or 5–8 years of relevant IT experience.

Preferred Skills & Certifications

  • Industry certifications (e.g., Microsoft, ITIL, CompTIA).

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