60 Epiq Systems Customer Service Jobs Hiring Near You

At Epiq, your work contributes to complex, global legal outcomes. You'll join a valuesdriven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprisewide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that's recognized externally. Enabled by modern platforms and AI, you'll do the most meaningful work of your career and see your impact at scale.

Job Description:

The Solution Engineering Consultant is responsible for providing technical guidance and implementation to clients on various Intapp products. In addition to technical experience in SQL databases, ETL tools, data transformation, and enterprise legal software (ideally within the Intapp suite), this role requires strong analytical, communication, and problem-solving skills to ensure successful client satisfaction and alignment with organizational goals.

Essential Job Responsibilities

• Provide advice and technical solutions to clients on their Intapp products and related integrations.

• Develop and implement integrations and solution designs.

• Coordinate with stakeholders to gather consulting requirements and ensure alignment with organizational goals.

• Monitor progress and make necessary adjustments to ensure timely completion.

• Provide regular updates and reports to the project team on consulting status.

• Identify and mitigate potential risks and issues that may impact consulting success.

• Foster a collaborative and productive work environment within the consulting team.

Qualifications & Requirements

Education

• Required: Bachelor's degree in engineering, information systems, or related technical field.

Experience

• Required: Minimum of 3 years of experience in technical integrations, preferably with Intapp systems or legal software systems.

Skills

• Analytical Analysis

• SQL database

• ETL tools

• REST and SOAP APIs

• Boomi Integrations

• Intapp Open, Intapp Walls, Intapp Time
  

Physical Requirements

• Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.

Your specific salary will be determined based on several factors:

• Location-based market ratefor the role

• Your abilitiesin relation to the job specification

• Performanceduring screening and interview

• Pay paritywith the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships

• Nurture long-term relationships

• Remove collaboration barriers

• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in

• Align communication with organizational goals

• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq's goals.

• Use data to identify improvement opportunities

• Make informed decisions

• Align team goals with boarder strategy

• Empower teams to manage their own goals

• Translate vision into clear priorities

• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency

• Use clear documentation and expectations

• Resolve issues quickly using data and feedback

It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.