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Epiq Systems
Epiq Systems

20 Epiq Systems Customer Service Jobs Hiring Near You

Epiq Systems, Inc

Account Director

California, MO · On-site

$120 - $150/hr

At Epiq, your work contributes to complex, global legal outcomes. You'll join a values‑driven ... These services include Electronic Data Discovery, Document Hosting/Coding, Consulting, Managed ...

Epiq Systems, Inc

NY · On-site

$120.14 - $250.72/hr

Experience with version control systems (Git)* Strong problem-solving and analytical skills ... Experience with Azure services such as Azure Functions, Logic Apps, App Services, Azure Storage ...

Epiq

Lead AI Software Engineer

Overland Park, KS · Remote

At Epiq , your work contributes to complex, global legal outcomes. You'll join a valuesdriven ... This role is ideal for candidates who are passionate about building applied AI systems-not just ...

Epiq

Account Director

Portland, OR · On-site

At Epiq , your work contributes to complex, global legal outcomes. You'll join a valuesdriven ... These services include Electronic Data Discovery, Document Hosting/Coding, Consulting, Managed ...

Epiq

Principal Consultant

New York, NY · On-site +1

$140K/yr

At Epiq , your work contributes to complex, global legal outcomes. You'll join a values-driven ... Experience working with a Legal Services provider or in house within a legal environment or ...

Epiq

Lead AI Software Engineer

Phoenix, AZ · Remote

At Epiq , your work contributes to complex, global legal outcomes. You'll join a valuesdriven ... This role is ideal for candidates who are passionate about building applied AI systems-not just ...

Epiq

Director, Contract Solutions

Austin, TX · On-site

At Epiq , your work contributes to complex, global legal outcomes. You'll join a valuesdriven ... service sets the bar, and we thrive on big challenges together. We invest in your growth with ...

Epiq

Lead AI Software Engineer

Kansas City, KS · Remote

At Epiq , your work contributes to complex, global legal outcomes. You'll join a valuesdriven ... This role is ideal for candidates who are passionate about building applied AI systems-not just ...

Epiq

Lead AI Software Engineer

Chicago, IL · Remote

At Epiq , your work contributes to complex, global legal outcomes. You'll join a valuesdriven ... This role is ideal for candidates who are passionate about building applied AI systems-not just ...

Epiq

Account Director

New York, NY · Remote

At Epiq , your work contributes to complex, global legal outcomes. You'll join a valuesdriven ... These services include Electronic Data Discovery, Document Hosting/Coding, Consulting, Managed ...

Epiq

Print Production Coordinator

Beaverton, OR · On-site

$18.75 - $25.25/hr

At Epiq , your work contributes to complex, global legal outcomes. You'll join a valuesdriven ... Detail-Oriented * Mail Services * Microsoft Office * Operations Support * Print Production

Epiq

Lead AI Software Engineer

Tampa, FL · Remote

At Epiq , your work contributes to complex, global legal outcomes. You'll join a valuesdriven ... This role is ideal for candidates who are passionate about building applied AI systems-not just ...

Epiq

Account Director

New York, NY · On-site +1

At Epiq , your work contributes to complex, global legal outcomes. You'll join a values-driven ... These services include Electronic Data Discovery, Document Hosting/Coding, Consulting, Managed ...

All JobsEpiq Systems Customer Service Jobs

Epiq Systems Jobs Information

Do workers at Epiq Systems get paid breaks?

Sometimes. Only some people get paid breaks.
52% of people say they don’t get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and April 2026.

Does Epiq Systems pay people when they’re sick?

Yes. Most people get paid when they’re sick.
88% of people say they would get paid if they were sick but scheduled to work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and May 2026.

At Epiq Systems, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
73% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Epiq Systems affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 21 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at Epiq Systems?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 16 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers at Epiq Systems worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and November 2025.

Do Epiq Systems workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between November 2024 and November 2025.

How easy is it for Epiq Systems workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it to get time off at Epiq Systems?

Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and May 2026.

Do Epiq Systems managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
96% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and November 2025.

Do jobs at Epiq Systems spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and November 2025.

How easy is it to take sick days at Epiq Systems?

Most people find it easy to take sick days.
85% of people report that it’s easy to take time off if they are sick.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and May 2026.

Is working at Epiq Systems good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
70% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between February 2025 and March 2026.

Do people at Epiq Systems feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Epiq Systems get to take their breaks without interruption?

Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at Epiq Systems?

Some people feel stressed out here.
58% of people say they often feel stressed out at work.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Epiq Systems enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people at Epiq Systems recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get enough training when they start at Epiq Systems?

Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people get support to advance at Epiq Systems?

Most people aren’t given support to advance their career here.
In the last year, 69% of people report not being given support to advance their career here.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and May 2026.

Do people think Epiq Systems’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
69% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Epiq Systems is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and April 2026.
What are the most popular job types at Epiq Systems?
    What are the most popular jobs at Epiq Systems?
    What are the most popular categories at Epiq Systems?
    Infographic showing various Customer Service job openings at Epiq Systems in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 40% Physical, 1% Hybrid, and 59% Remote job distribution.

    Account Director - eDiscovery Sales, Western Region

    Epiq Systems, Inc

    California, MO • On-site

    $110 - $140/hr

    Other

    This job post has expired today. Applications are no longer accepted.

    Epiq Systems rating

    7.2

    Company rating: 7.2 out of 10

    Based on 37 frontline employees who took The Breakroom Quiz

    135th of 223 rated it services

    Job description

    Epiq is a worldwide provider of legal services and technology, serving law firms, corporations, financial institutions and government agencies - helping them manage the complex data and logistics of eDiscovery.

    Responsibilities
    • Apply your knowledge, experience and influence to bolster sales of litigation support services for your territory.
    • These services include Electronic Data Discovery, Document Hosting/Coding, Consulting, Managed Review and other Professional Services.
    • Be a trusted advisor for clients while working to identify new opportunities to upsell within their business.
    • Partner with Sales Management to align sales strategies, contacts and account ownership to meet annual revenue targets along with personal earning goals.
    • Perform hunting activities to identify the needs of new potential clients.
    • Schedule and attend sales calls, customer meetings, presentations and demonstrations.
    • Account management of existing client contacts and newly added clients.
    • Diligently work to achieve high customer satisfaction ratings.
    • Coordinate billing and project activities with all internal teams to support the optimal outcome of client engagements.
    • Meet daily sales outstanding goals for your assigned territory.
    • Work within company policies to complete sales reports, support junior team members and aid in the direction of new service offering roll outs.
    Requirements
    • Proven high‑achiever with a track record of selling success within the litigation support/eDiscovery market where you’ve consistently met or exceeded goals.
    • Ability to produce a sales brag book of continual achievements for quotas and client satisfaction.
    • Demonstrated influencer who is well connected within the eDiscovery market.
    • Excellent communicator – Presentation of complex technical details, articulate, and able to instill confidence in clients.
    • Bachelor’s degree or equivalent work experience.
    Compensation

    The compensation range for this role is 110,000.00 to 140,000.00 USD annually and sales commission plan eligibility.

    EEO Statement

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Must be authorized to work in the United States for any employer. It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

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