Eaton
Eaton

63 Eaton Customer Service Jobs Hiring Near You

Eaton has the largest and most experienced team of field services technicians and engineers in the industry, and we are looking to grow our team. In this role, you will: • Support customers across ...

District Sales Engineer

Westerville, OH · On-site +1

$123K - $181K/yr

Eaton's ES AMER NAS division is currently seeking a District Sales Engineer. This is a home-based ... customer service activities to ensure continuing satisfaction with the division and its products ...

Lead Construction Manager

Worthington, OH · On-site

$113K - $165K/yr

Eaton's Electrical Engineering Services & Systems (EESS) division is seeking a Field Services Lead ... customer. * Provide financial oversight through cost control, warranty, change order management ...

Eaton's ES AMER ARS PDCAD division is currently seeking a Customer Service Representative. This position is onsite at our Monday-Friday 8:00am-5:00pm at our Omaha NE Eaton facility. As a part of the ...

Support Eaton's response to customer requested corrective action and provide support to customers ... Candidates must reside within a 50 mile radius of Euclid, OH. (Active Duty Military service members ...

Eaton's AER FMC Fuel Motion Control Systems division is currently seeking a Customer Service Representative. This position will be located at our Euclid, OH facility. The Customer Support ...

Eaton's IS AER FED division is currently seeking a Customer Service Account Manager. This position will be located at our Beltsville, MD facility. The Customer Service Account Manager will serve as ...

Customer Order Engineer

Greenwood, SC · On-site

$71K - $105K/yr

... SC Eaton Facility. Relocation assitance is provided for candidates currently residing in the US. As a Customer Order Engineer you will provided engineering services with minimal direction to ...

... customer to Eaton's services operations and marketing teams, ensuring high customer service and ... satisfaction • Collect, analyze and utilize market intelligence regarding competitive products ...

Customer Support Supervisor

Jackson, MS · On-site

$97K - $143K/yr

Eaton's Fuel & Motion Control Systems Division of the Aerospace Group, has an opening for a Supervisor - Customer Service. The position is based in Jackson, MS. The Jackson facility has approximately ...

Lead Service Sales Engineer

Amherst, NY · On-site

$123K - $181K/yr

... customer to Eaton's services operations and marketing teams, ensuring high customer service and ... satisfaction • Collect, analyze and utilize market intelligence regarding competitive products ...

New

Customer Order Engineer

Greenwood, SC · On-site

$71K - $105K/yr

... SC Eaton Facility. Relocation assitance is provided for candidates currently residing in the US. As a Customer Order Engineer you will provided engineering services with minimal direction to ...

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Eaton Jobs Information

What is it like to work at Eaton?

Eaton is a global technology leader that operates with a culture of innovation, collaboration, and sustainability, prioritizing the well-being of its employees and the communities it serves.

The company's team structure is organized around a decentralized model, allowing employees to work closely with colleagues from diverse backgrounds and expertise, and contributing to various projects that drive business growth and social impact. Eaton's work environment is designed to foster creativity, with modern facilities and flexible work arrangements that support work-life balance.

Working at Eaton may appeal to candidates who are passionate about making a difference through innovative technologies and sustainable solutions, as the company offers opportunities for professional growth, development, and community engagement, with a strong focus on diversity, equity, and inclusion.

What makes Eaton an attractive place to work?

Eaton is a multinational power management company that plays a significant role in shaping the future of energy, electrical systems, and industrial automation. The company offers a dynamic work environment that fosters innovation, collaboration, and a culture of continuous learning, with opportunities for employees to work on cutting-edge projects and technologies. By joining Eaton, individuals can contribute to the development of sustainable solutions, enhance their skills and expertise, and pursue a rewarding career in a global organization with a strong commitment to diversity, equity, and inclusion.

Do workers at Eaton get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and July 2026.

Does Eaton pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
40% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and July 2026.

At Eaton, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
47% of people say they have to use vacation days when they’re out sick.
Based on data from 78 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from Eaton affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 79 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Eaton?

Most people get paid time off work.
87% of people say they get paid time off.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 73% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 15% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 48 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Eaton worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Eaton workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 122 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it for Eaton workers to change shifts?

Some people find it hard to change shifts.
55% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between April 2025 and April 2026.

How easy is it to get time off at Eaton?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 87 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Eaton managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
82% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 137 people who took the Breakroom Quiz between November 2024 and July 2026.

Do jobs at Eaton spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Eaton?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a Eaton job good for students?

Most students say this is a good place to work if you’re studying.
88% of students report this is a good place to work if you’re studying.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Eaton good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Eaton feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Eaton get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at Eaton?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 87 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Eaton enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Eaton recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 96 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Eaton?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 87 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Eaton?

Only some people are given support to advance their career here.
In the last year, 42% of people report not being given support to advance their career here.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Eaton’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 82 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Eaton is doing?

Only some people feel well informed about how the company is doing.
35% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 88 people who took the Breakroom Quiz between August 2025 and July 2026.
What are the most popular job types at Eaton?
    Infographic showing various Customer Service job openings at Eaton in the United States as of August 2026, with employment types broken down into 97% Full Time, 1% Part Time, and 2% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

    Lead Field Service Electronics Technician

    Eaton

    Westerville, OH • On-site

    $69K - $101K/yr

    Full-time

    Medical, Dental, Retirement, PTO

    Re-posted 3 days ago


    Eaton rating

    7.6

    Company rating: 7.6 out of 10

    Based on 222 frontline employees who took The Breakroom Quiz

    226th of 537 rated manufacturers


    Job description

    Eaton's Critical Power Solutions (CPS) Division is currently seeking a Lead Field Service Electronics Technician to join our team of world-class customer service professionals. This position is based in the greater Columbus, OH area.
    This is a remote position based from a home office with daily travel to customer sites and occasional overnight stays. Company vehicle provided.
    Eaton's Critical Power Solutions Division delivers the confidence of uninterrupted power when it matters most. We design and manufacture advanced UPS systems, batteries, and power distribution solutions that keep businesses running in the most demanding environments. As a Field Service Electronics Technician you will provide on-site support, offering emergency repairs, start-up services, and preventative maintenance to ensure peak performance and reliability. From mission-critical facilities to complex energy management challenges, we partner with customers as trusted advisors, delivering innovative solutions and technical expertise that safeguard operations and maximize uptime.
    The expected annual salary range for this role is $69000 - $101000 a year. Overtime eligible.
    Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.
    What you'll do:
    Why Eaton?
    • Be a key member of a world-class service organization.
    • Join an organization where your health and safety are top priority. Eaton provides training, tools, and PPE to keep you safe on the job.
    • Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities.
    • Support from a robust internal infrastructure including 24-hour Customer, Technical and Factory Support.
    • Continuous hands-on learning opportunities at a world-class training facility as well as field-based mentoring. Begin your journey with industry-leading OSHA and NFPA 70E electrical safety training to ensure you work confidently and responsibly.
    • Participate in annual safety audits and ongoing compliance programs - because your well-being matters.
    • Competitive salary and benefits package including 401K, ROTH, medical, dental, tuition reimbursement, paid holidays, vacation, 6 weeks of paid parental leave, and guaranteed 2 weekends off per month
    • Resources include a company vehicle, laptop, hand tools, AMEX, meters and smartphone.
    • Award winning efforts to recruit and support military veterans and their families.
    • This is more than a job - it's an opportunity to make an impact on how the world powers its future.
    Qualifications:
    This role could be the next step in your career if you demonstrate the following experience:
    • High School Diploma or GED from an accredited institution.
    • Two (2) years of power systems, battery technologies and/or electronics experience including relevant coursework and internship experience.
    • This role is designated as a Regular Driver per Eaton's Driver Safety Policy and requires a current, unrestricted driver's license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire.
    • Must undergo and pass customer entrance requirements as needed, which may include, but is not limited to, periodic background checks and drug screenings.
    • Daily travel to customer sites is required, utilizing an Eaton-provided fleet vehicle.
    • Provide support for customer needs outside the immediate region within the USA for a minimum of three (3) weeks per quarter.
    • Must perform physical tasks as needed, including assisted lifting/carrying 50+ lbs., pushing/pulling, standing for extended periods, climbing, squatting, bending, kneeling, and driving long distances.
    This role is designated as a Regular Driver per Eaton's Driver Safety Policy and requires a current, unrestricted driver's license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire.
    We will not consider candidates who:
    • Reside outside the greater Columbus, OH area. Active-duty military applicants are exempt from this location requirement.
    • Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.
    Skills:
    You will set yourself apart by demonstrating some or all of the following:
    • Associate's degree in electrical or electronics from an accredited institution, current enrollment in a bachelor's degree engineering program at an accredited institution or applicable military training and experience.
    • Three (3)+ years experience working with power systems, battery technologies and/or electronics.
    • Electrical Technology Certificate.
    • Ability to read electrical component schematic drawings and apply troubleshooting, testing, and repair techniques.
    • Strong understanding of electrical theory, battery systems, and single- and three-phase circuits.
    • Strictly follow company/customer safety rules for a secure work environment.
    • Collaborate with Field Service Technicians, taking direction from on-site leads.
    All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.
    We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
    Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
    You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
    To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
    We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. #LI-RC2

    What Eaton employees say

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    About Eaton

    Sourced by ZipRecruiter

    Industry

    Electrical equipment, appliance, and component manufacturing

    Company size

    10,000+ Employees

    Headquarters location

    Cleveland, OH, US