Our comprehensive range of products and services covers every link of the integrated supply chain ... DP World exists to make the world's trade flow better, changing what's possible for the customers ...
62 Dp World Senior Customer Service Representative Jobs Hiring Near You
Our comprehensive range of products and services covers every link of the integrated supply chain ... DP World exists to make the world's trade flow better, changing what's possible for the customers ...
Our comprehensive range of products and services covers every link of the integrated supply chain ... DP World exists to make the world's trade flow better, changing what's possible for the customers ...
Our comprehensive range of products and services covers every link of the integrated supply chain ... DP World exists to make the world's trade flow better, changing what's possible for the customers ...
Customer Service Representative
$15.25 - $20.75/hr
Continuously assess customer needs, market trends, and competitors to enhance service offerings and ... ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving ...
Customer Service Representative
$15.25 - $20.75/hr
Continuously assess customer needs, market trends, and competitors to enhance service offerings and ... ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving ...
Freight Forwarding Operations & Customer Service Agent
The Woodlands, TX · Hybrid
$14.25 - $19/hr
The Senior Freight Forwarding Operations and Customer Service Agent will build and maintain strong ... DP World exists to make the world's trade flow better, changing what's possible for the customers ...
New
Freight Forwarding Operations & Customer Service Agent
The Woodlands, TX · Hybrid
$14.25 - $19/hr
The Senior Freight Forwarding Operations and Customer Service Agent will build and maintain strong ... DP World exists to make the world's trade flow better, changing what's possible for the customers ...
New
Freight Forwarding Operations & Customer Service Agent
The Woodlands, TX · Hybrid
$14.25 - $19/hr
The Senior Freight Forwarding Operations and Customer Service Agent will build and maintain strong ... DP World exists to make the world's trade flow better, changing what's possible for the customers ...
New
Freight Forwarding Operations & Customer Service Agent
The Woodlands, TX · Hybrid
$14.25 - $19/hr
The Senior Freight Forwarding Operations and Customer Service Agent will build and maintain strong ... DP World exists to make the world's trade flow better, changing what's possible for the customers ...
New
DP World exists to make the world's trade flow better, changing what's possible for the customers ... We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services ...
DP World exists to make the world's trade flow better, changing what's possible for the customers ... We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services ...
DP World exists to make the world's trade flow better, changing what's possible for the customers ... We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services ...
DP World exists to make the world's trade flow better, changing what's possible for the customers ... We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services ...
As a current employee of DP World, you will know that we believe our people are our greatest asset ... Support customer inquiries and provide excellent customer service * Arrange cargo arrival, customs ...
As a current employee of DP World, you will know that we believe our people are our greatest asset ... Support customer inquiries and provide excellent customer service * Arrange cargo arrival, customs ...
Senior Customer Service Rep
Clermont, FL · On-site
$17.25 - $23.75/hr
The Senior Customer Service Rep will be responsible for overseeing the day-to-day operations of the customer service team, ensuring high levels of customer satisfaction, and providing support and ...
Senior Customer Service Rep
Clermont, FL · On-site
$17.25 - $23.75/hr
The Senior Customer Service Rep will be responsible for overseeing the day-to-day operations of the customer service team, ensuring high levels of customer satisfaction, and providing support and ...
Senior Credit Analyst
The Woodlands, TX · On-site
Our comprehensive range of products and services covers every link of the integrated supply chain ... DP World exists to make the world's trade flow better, changing what's possible for the customers ...
Senior Credit Analyst
The Woodlands, TX · On-site
Our comprehensive range of products and services covers every link of the integrated supply chain ... DP World exists to make the world's trade flow better, changing what's possible for the customers ...
Senior Credit Analyst
The Woodlands, TX · Hybrid
$74K - $92K/yr
Our comprehensive range of products and services covers every link of the integrated supply chain ... DP World exists to make the world's trade flow better, changing what's possible for the customers ...
Senior Credit Analyst
The Woodlands, TX · Hybrid
$74K - $92K/yr
Our comprehensive range of products and services covers every link of the integrated supply chain ... DP World exists to make the world's trade flow better, changing what's possible for the customers ...
Senior Customer Service Rep
$17.25 - $23.75/hr
The Senior Customer Service Rep will be responsible for overseeing the day-to-day operations of the customer service team, ensuring high levels of customer satisfaction, and providing support and ...
Quick apply
Senior Customer Service Rep
$17.25 - $23.75/hr
The Senior Customer Service Rep will be responsible for overseeing the day-to-day operations of the customer service team, ensuring high levels of customer satisfaction, and providing support and ...
$180 - $193/hr
... senior leaders (Commercial, Finance, etc.) in order to maximize service to customers and meet DP World objectives * Building effective relationships and facilitate collaboration across the DP World ...
$180 - $193/hr
... senior leaders (Commercial, Finance, etc.) in order to maximize service to customers and meet DP World objectives * Building effective relationships and facilitate collaboration across the DP World ...
... customer service and addressing inquiries, requests, and concerns promptly * Prepare and submit accurate and competitive quotations to clients, ensuring alignment with DP World's pricing and service ...
... customer service and addressing inquiries, requests, and concerns promptly * Prepare and submit accurate and competitive quotations to clients, ensuring alignment with DP World's pricing and service ...
Senior Customer Service Representative Montreal, QC 6 Months This position is for a seasoned support staff in Customer Service who works independently under moderate supervision for routine ...
Senior Customer Service Representative Montreal, QC 6 Months This position is for a seasoned support staff in Customer Service who works independently under moderate supervision for routine ...
Sr. Customer Service Representative
$18.25 - $25.25/hr
The Senior Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight ...
Sr. Customer Service Representative
$18.25 - $25.25/hr
The Senior Customer Service Representative is responsible for providing superior service to customers. This includes responding to customer inquiries regarding product availability, pricing, freight ...
Senior Customer Service Representative Montreal, QC This position is for a seasoned support staff in Customer Service who works independently under moderate supervision for routine situations. He or ...
Senior Customer Service Representative Montreal, QC This position is for a seasoned support staff in Customer Service who works independently under moderate supervision for routine situations. He or ...
Senior Customer Service Representative Montreal, QC 5 Months This position is for a seasoned support staff in Customer Service who works independently under moderate supervision for routine ...
Senior Customer Service Representative Montreal, QC 5 Months This position is for a seasoned support staff in Customer Service who works independently under moderate supervision for routine ...
The Senior Customer Service Representative plays a key leadership and mentorship role within the Customer Service team. This individual is a subject matter expert in all aspects of customer service ...
Quick apply
The Senior Customer Service Representative plays a key leadership and mentorship role within the Customer Service team. This individual is a subject matter expert in all aspects of customer service ...
Senior Customer Service Representative
Montreal, QC · On-site +1
Senior Customer Service Representative Requires a bilingual individual (French/English) Available to work 11am-7pm Remote work but must go in office to pick up equipment This position is for a ...
Senior Customer Service Representative
Montreal, QC · On-site +1
Senior Customer Service Representative Requires a bilingual individual (French/English) Available to work 11am-7pm Remote work but must go in office to pick up equipment This position is for a ...
DP World Jobs Information
Do workers at DP World get paid breaks?
Sometimes. Only some people get paid breaks.
67% of people say they don’t get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.
67% of people say they don’t get paid breaks.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.
Does DP World pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
59% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.
59% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.
At DP World, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
47% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and August 2026.
47% of people say they have to use vacation days when they’re out sick.
Based on data from 19 people who took the Breakroom Quiz between May 2025 and August 2026.
Is the health insurance from DP World affordable enough for their workers?
Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between April 2025 and August 2026.
86% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between April 2025 and August 2026.
Do people get paid time off at DP World?
Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and August 2026.
95% of people say they get paid time off.
Based on data from 22 people who took the Breakroom Quiz between May 2025 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.
- 50% of people with changing schedules find out their shifts one week or less ahead of time.
- 50% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 0% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers at DP World worry about hours?
Some people worry about getting enough hours.
57% of people report they worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.
57% of people report they worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.
Do DP World workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
53% report that they don’t have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it for DP World workers to change shifts?
Most people find it hard to change shifts.
86% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and July 2026.
86% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and July 2026.
How easy is it to get time off at DP World?
Most people find it easy to get time off.
77% of people report it’s easy to get time off.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.
77% of people report it’s easy to get time off.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.
Do DP World managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.
Do jobs at DP World spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it to take sick days at DP World?
Most people find it easy to take sick days.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.
75% of people report that it’s easy to take time off if they are sick.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.
Is working at DP World good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 12 people who took the Breakroom Quiz between April 2025 and August 2026.
67% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 12 people who took the Breakroom Quiz between April 2025 and August 2026.
Do people at DP World feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
35% of people say they’re not treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.
35% of people say they’re not treated with respect by their managers.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at DP World get to take their breaks without interruption?
Most people get breaks without interruption.
77% of people report that they get to take their breaks without interruption.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.
77% of people report that they get to take their breaks without interruption.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.
Is it stressful to work at DP World?
Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.
78% of people say they often feel stressed at work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at DP World enjoy their jobs?
Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and August 2026.
67% of people report they enjoy their job.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and August 2026.
Do people at DP World recommend working with their team?
Not many people recommend working with their team.
69% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.
69% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people get enough training when they start at DP World?
Some people didn’t get enough training when they started.
56% of people report they didn’t get enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.
56% of people report they didn’t get enough training when they started working here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people get support to advance at DP World?
Only some people are given support to advance their career here.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.
In the last year, 67% of people report not being given support to advance their career here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people think DP World’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.
Do workers feel well informed about how DP World is doing?
Most people don’t feel well informed about how the company is doing.
70% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
70% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Senior Customer Service Representative jobs?
What are the most popular jobs at Dp World?
What are the most popular categories at Dp World?
Full-time
This job post has expired today. Applications are no longer accepted.
DP World rating
6.1
Based on 29 frontline employees who took The Breakroom Quiz
317th of 366 rated logistics
Job description
Freight Forwarding Field Sales Executive
We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
The Freight Forwarding Field Sales Executive role is responsible for developing a personal Book Of Business (BOB) within the Branch's Geographical reach by implementing company commercial strategies and products with the aim of accelerating growth. He/She will ensure delivery of significant P&L contributions within the Branch by controlling margins within its own BOB. This position requires strong communication skills and Freight Forwarding operational experience in a fast paced, dynamic Freight-Forwarding Field Sales environment.
Key Responsibilities:
- Manage Book Of Business (BOB) ensuring constant growth in Volume, Revenue and Margin
- Grant constant growth of the BCO composition of the above: Hunting as % of Farming
- Undertake market analysis and competitive research in the local market
- Liaise with Branch Operations in order to ensure proper SOPs are customized around client needs
- Assist BOB clients in their day by day requests related to export/import quotations/negotiations in order to ensure proper opportunity closing
- Liaise with DPW internal Network and external Partner Agents in order to guarantee the best possible service assistance to working opportunities
- Work with the CRM system in order to properly manage personal pipeline and record activity that will be base for Field Sales Incentive Scheme
- Stay updated about local regulations, industry, new practices and any enhancements
Qualifications, Experience and Skills:
- Graduate in any field
- Proven track record in sales field, with at least 3 years of recent and relevant sales experience in Freight
- Forwarding Freight Forwarding experience is mandatory
- Minimum of 4 years of experience in a sales and/or customer facing role within the Freight Forwarding industry
About DP World:
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
Job Info:
- Job Identification 24407
- Job Category Sales
- Locations Cincinnati, OH, United States Columbus, OH, United States
About DP World
Sourced by ZipRecruiter
Industry
Transportation and warehousing and water transportation
Company size
10,000+ Employees
Headquarters location
DU, AE