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DP World
DP World

60 Dp World Customer Service Jobs Hiring Near You

DP World

Customer Service Representative (NE)

Perris, CA · On-site

$18.27 - $27.40/hr

At DP World, we work toward continuous growth and excellence as an organization and are looking for ... We are looking for a Customer Service Rep. for our Perris, CA facility. It's an exciting time to ...

New

DP World

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

About DP World Trade is the lifeblood of the global economy, creating opportunities and improving ... Job Category Customer Service. Locations Indianapolis, IN, United States. Job Schedule Full time.

DP World

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Continuously assess customer needs, market trends, and competitors to enhance service offerings and ... ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving ...

DP World

Customer Service Representative

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Continuously assess customer needs, market trends, and competitors to enhance service offerings and ... ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving ...

DP World

Customer Service Representative

Indianapolis, IN

$15.25 - $20.75/hr

Continuously assess customer needs, market trends, and competitors to enhance service offerings and ... ABOUT DP WORLD Trade is the lifeblood of the global economy, creating opportunities and improving ...

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All JobsDp World Customer Service Jobs

DP World Jobs Information

Do workers at DP World get paid breaks?

Sometimes. Only some people get paid breaks.
65% of people say they don’t get paid breaks.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and May 2026.

Does DP World pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
58% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and August 2026.

At DP World, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
44% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from DP World affordable enough for their workers?

Most people say the health insurance costs are okay.
86% of people say the health insurance costs are okay
Based on data from 22 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people get paid time off at DP World?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 50% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at DP World worry about hours?

Some people worry about getting enough hours.
57% of people report they worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and July 2026.

Do DP World workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for DP World workers to change shifts?

Most people find it hard to change shifts.
86% of people report that it’s hard to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and July 2026.

How easy is it to get time off at DP World?

Most people find it easy to get time off.
76% of people report it’s easy to get time off.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Do DP World managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at DP World spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at DP World?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at DP World good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
67% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 12 people who took the Breakroom Quiz between April 2025 and August 2026.

Do people at DP World feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
36% of people say they’re not treated with respect by their managers.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at DP World get to take their breaks without interruption?

Most people get breaks without interruption.
76% of people report that they get to take their breaks without interruption.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at DP World?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at DP World enjoy their jobs?

Only some people enjoy their job.
35% of people report they don’t enjoy their job.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at DP World recommend working with their team?

Not many people recommend working with their team.
71% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at DP World?

Some people didn’t get enough training when they started.
58% of people report they didn’t get enough training when they started working here.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at DP World?

Most people aren’t given support to advance their career here.
In the last year, 70% of people report not being given support to advance their career here.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think DP World’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how DP World is doing?

Most people don’t feel well informed about how the company is doing.
70% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

What are the most popular job types at Dp World?

    What are the most popular jobs at Dp World?

    What are the most popular categories at Dp World?

    Infographic showing various Customer Service job openings at Dp World in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Nights. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution.

    Customer Service Representative (NE)

    DP World

    Perris, CA • On-site

    $18.27 - $27.40/hr

    Full-time

    Posted 3 days ago

    New

    DP World rating

    5.8

    Company rating: 5.8 out of 10

    Based on 28 frontline employees who took The Breakroom Quiz

    336th of 365 rated logistics

    Job description

    Looking for a new opportunity? Excited to join a growing team? Join us and contribute to a company that values quality, safety, and continuous improvement. At DP World, we work toward continuous growth and excellence as an organization and are looking for individuals that want to do the same. This opportunity will give the ideal candidate the experience desired to accelerate their career.

    We are looking for a Customer Service Rep. for our Perris, CA  facility. It's an exciting time to join the DP World team! 

    DP World delivers tailored, scalable and progressive solutions to customers in more than 100 global locations. The company has managed supply chain synergies for global automotive and technology premier brands for more than 60 years.

    About the Role

    How you will contribute

    • Owning, logging & ensuring all daily customer services contacts & queries received via telephone & email are worked through to resolution per strict SLA’s.
    • Strong focus on communication and ensuring that any systems/operational issues impacting customer shipments are proactively reported to the relevant syncreon & customer teams and tracked through to resolution.
    • Compiling, reviewing and actioning reporting suites for our key account customer and syncreon business per KPI requirements.
    • Actioning customer complaints received ensuring that detailed and accurate root cause/corrective actions are implemented, formally documented and submitted to the customer.
    • Carrier management including tracking open customer orders through to delivery/return/claim and actioning exceptions as they arise.
    • Carrier performance reporting against agreed KPI’s and actioning trends for root cause & corrective actions.
    • Participating in weekly carrier & customer task meetings along with monthly reviews & QBR’s.
    • Self-billing including compiling and managing all billing activities for all carrier and customer transactions.
    • Providing daily/weekly/monthly reporting suite from the syncreon TMS system per required customer & carrier customised reporting requirements.
    • Participating in syncreon control tower / customer projects.
    • Being the voice of the customer.

    Your Key Qualifications

    • Fluency in oral & written English is essential.
    • 2 years’ work experience in a high tech customer services and logistics’ environment.
    • Excellent knowledge of the Microsoft office suite, with proven reporting & presentation skills.
    • Responsiveness in dealing with Customer requests.
    • Attention to detail for billing, process analysis, customer complaints investigations & reporting activities.
    • Excellent interpersonal skills.
    • Ability to work as part of a team and assist other team members during peak volume periods
    • Experience in carrier network management.

    Compensation

    DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

     Payrange: $18.27 - $27.40

    About DP World

    Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. 

    With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

    We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

    What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

    DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

    We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

    The DP World family comprises of syncreon, Imperial and P&O.

    WE MAKE TRADE FLOW

    TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

    What DP World employees say

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