DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an ... customer, ensuring customer needs, service requirements, and mission priorities are clearly ...

104 Dhl Customer Service Jobs Hiring Near You
DHL Supply Chain is just that. Become an essential part of everyday life, by contributing to an ... customer, ensuring customer needs, service requirements, and mission priorities are clearly ...
Driver Recruiter
Westerville, OH · On-site
SDS RX, DHL Healthcare Logistics has 200+ U.S. locations across the United States. We serve the ... Do you hold yourself accountable and value integrity, trust, and a strong customer focused mindset?
Driver Recruiter
Westerville, OH · On-site
SDS RX, DHL Healthcare Logistics has 200+ U.S. locations across the United States. We serve the ... Do you hold yourself accountable and value integrity, trust, and a strong customer focused mindset?
DHL Supply Chain is just that. Become an essential part of everyday life by contributing to an ... This role plays a critical part in safeguarding business operations, protecting customer assets ...
DHL Supply Chain is just that. Become an essential part of everyday life by contributing to an ... This role plays a critical part in safeguarding business operations, protecting customer assets ...
... in supporting customer projects and tenders, building knowledge in the organization, technical expertise, developing operational standards, as well as training and delivery of these services ...
... in supporting customer projects and tenders, building knowledge in the organization, technical expertise, developing operational standards, as well as training and delivery of these services ...
DHL Jobs Information
Do workers at DHL get paid breaks?
67% of people say they get paid breaks.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.
Does DHL pay people when they’re sick?
47% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and August 2026.
At DHL, are sick days and vacation days separate paid time off?
51% of people say they have to use vacation days when they’re out sick.
Based on data from 67 people who took the Breakroom Quiz between September 2025 and August 2026.
Are part-time workers able to get health insurance from DHL?
100% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.
Do part-time workers get paid time off at DHL?
50% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.
Is the health insurance from DHL affordable enough for their workers?
92% of people say the health insurance costs are okay
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get paid time off at DHL?
91% of people say they get paid time off.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.
How far ahead of time do people find out their work schedule?
- 75% of people with changing schedules find out their shifts one week or less ahead of time.
- 11% of people with changing schedules find out their shifts two weeks ahead of time.
- 1% of people with changing schedules find out their shifts three weeks ahead of time.
- 13% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 76 people who took the Breakroom Quiz between November 2024 and August 2026.
Do workers at DHL worry about hours?
42% of people report they worry about getting enough hours.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
Do DHL workers get to choose the shifts they work?
49% report that they don’t have enough control over which shifts they work.
Based on data from 235 people who took the Breakroom Quiz between November 2024 and August 2026.
How easy is it for DHL workers to change shifts?
67% of people report that it’s hard to change shifts if they need to.
Based on data from 120 people who took the Breakroom Quiz between November 2024 and July 2026.
How easy is it to get time off at DHL?
73% of people report it’s easy to get time off.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and August 2026.
Do DHL managers change schedules at the last minute?
77% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.
Do jobs at DHL spill into time workers aren’t paid for?
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.
How easy is it to take sick days at DHL?
83% of people report that it’s easy to take time off if they are sick.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.
Is a DHL job good for students?
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.
Is working at DHL good if you’re a parent or caregiver?
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 94 people who took the Breakroom Quiz between December 2024 and August 2026.
Do people at DHL feel treated with respect by their managers?
73% of people say they’re treated with respect by their managers.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at DHL get to take their breaks without interruption?
88% of people report that they get to take their breaks without interruption.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.
Is it stressful to work at DHL?
53% of people say they often feel stressed at work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at DHL enjoy their jobs?
34% of people report they don’t enjoy their job.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people at DHL recommend working with their team?
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 79 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get enough training when they start at DHL?
38% of people report they didn’t get enough training when they started working here.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people get support to advance at DHL?
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.
Do people think DHL’s headquarters understands what’s happening where they work?
72% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.
Do workers feel well informed about how DHL is doing?
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.
What are the most popular job types at Dhl?
What are the most popular jobs at Dhl?
What are the most popular categories at Dhl?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 19 days ago
DHL rating
6.9
Based on 325 frontline employees who took The Breakroom Quiz
35th of 64 rated delivery companies
Job description
Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.
Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities... we look forward to exploring career possibilities with you!
Job Description
We are seeking a Senior Director Business Development Government and Defense Logistics to drive growth for our government and defense vertical, with responsibility for selling transportation, logistics, and integrated 3PL solutions to U.S. federal agencies, the Department of War, and major U.S. defense contractors. This person will lead business development across a complex, highly regulated market, building strategic customer relationships and capturing opportunities that require secure, mission-critical, and high-performance logistics support.
Responsibilities
• Leads business development and strategic sales for transportation, freight management, warehousing, distribution, and integrated logistics services across U.S. federal agencies, the Department of Defense, and major defense contractors.
• Develops and executes a go-to-market strategy to expand revenue and market share in the government and defense sector.
• Builds, maintains, and deepens executive-level relationships with government stakeholders, prime contractors, subcontractors, and supply chain decision-makers.
• Identifies, qualifies, pursues, and closes new business opportunities through direct contracts, subcontracting arrangements, IDIQ vehicles, and teaming partnerships.
• Drives capture strategy for complex pursuits by aligning customer requirements with company capabilities in domestic and international transportation, inventory management, warehousing, and specialized logistics services.
• Partners closely with operations, pricing, contracts, legal, and compliance teams to craft compelling, compliant, and commercially sound proposals and customer solutions.
• Leads account planning and pipeline management activities, including opportunity qualification, pursuit prioritization, forecasting, and reporting on bookings and revenue performance.
• Negotiates service agreements, pricing structures, and long-term logistics partnerships that support profitable growth and customer retention.
• Represents the company at customer meetings, industry events, defense logistics forums, and procurement engagements to elevate market visibility and strengthen business relationships.
• Monitors market dynamics, contract vehicles, procurement trends, and competitive activity to inform growth strategy and account targeting.
• Expands existing customer relationships by identifying opportunities for additional services, network optimization, surge capacity support, and broader supply chain solutions.
• Serves as the internal voice of the customer, ensuring customer needs, service requirements, and mission priorities are clearly reflected in solution design and delivery.
• Supports senior leadership in shaping strategy, investment priorities, and service development for the government and defense vertical.
• Performs other duties as assigned.
Required Education and Experience
• Bachelor's degree in business, supply chain, logistics, transportation, or a related field, required; advanced degree preferred.
• 10+ years of progressive sales, business development, or account leadership experience in transportation, logistics, supply chain, or related services, required.
• Demonstrated experience selling into U.S. federal agencies, the Department of War, and/or major U.S. defense contractors for large-scale federal contracts >$100m, required.
• Proven success in complex solution selling involving transportation, warehousing, distribution, freight management, or broader 3PL services, required.
• Strong understanding of federal procurement processes, government contracting environments, and long-cycle strategic sales pursuits, required.
• Experience leading or supporting capture efforts, proposal strategy, and cross-functional pursuit teams, required.
• Executive presence and the ability to engage credibly with senior customer stakeholders and internal leadership, required.
• Strong negotiation, communication, and relationship-management skills, required.
• Current U.S. security clearance or the ability to obtain and maintain an appropriate U.S. government security clearance, as required by customer or contract needs, required.
• U.S. citizenship may be required for certain customer engagements, contracts, or clearance sponsorship, required.
• Prior experience in defense logistics, federal supply chain services, government transportation, or mission-critical logistics environments, preferred.
• Level O5 or O6, worked at Army Materiel Command, DLA, or Transcom and graduated from one of the War Colleges, preferred.
• Demonstrated experience leveraging AI tools, advanced analytics, and other innovative technologies in capture and proposal development processes, preferred.
• Familiarity with regulated shipping environments, chain-of-custody requirements, secure transportation, and contingency logistics planning, preferred.
• Experience working with prime contractors, subcontractors, and teaming partners within the defense industrial base, preferred.
• Knowledge of government-related compliance considerations affecting logistics and transportation service delivery, preferred.
• Existing relationships within relevant federal agencies, preferred.
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
About DHL
Sourced by ZipRecruiter
When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.
Industry
Transportation and warehousing and personal services
Company size
10,000+ Employees
Headquarters location
Plantation, FL, US