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93 Dhl Customer Service Jobs Hiring Near You

DHL

Customer Service Supervisor

Canal Winchester, OH · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues • Ensure necessary documentation is completed and filed according with ...

DHL

Customer Service Supervisor

Marengo, OH · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues • Ensure necessary documentation is completed and filed according with ...

DHL

Customer Service Supervisor

New Albany, OH · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues • Ensure necessary documentation is completed and filed according with ...

DHL

Customer Service Supervisor

Lockbourne, OH · On-site

$60K - $80K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... customer service issues • Ensure necessary documentation is completed and filed according with ...

DHL

Account Manager Representative I

Westerville, OH · On-site

DHL has the opportunity for you. The Account Manager I has developed growth within assigned ... customer service; and ensuring that any issues which might arise are quick and professionally ...

DHL

General Manager II - Distribution

Heath, OH · On-site

$105K - $135K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... Lead customer relationships by maintaining close daily contact to ensure strong connections and ...

DHL

General Manager I - Distribution

Lockbourne, OH · On-site

$120K - $155K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... Lead customer relationships by maintaining close daily contact to ensure strong connections and ...

DHL

Office Supervisor

Marengo, OH · On-site

$60K - $72K/yr

If so, DHL Supply Chain has the opportunity for you Description Responsible for the order processing, administrative, customer service, and accounting functions of a distribution center. • ...

DHL

General Manager I - Distribution

Heath, OH · On-site

$120K - $155K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... Lead customer relationships by maintaining close daily contact to ensure strong connections and ...

DHL

General Manager III - Distribution

Marengo, OH · On-site

$95K - $120K/yr

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ... Lead customer relationships by maintaining close daily contact to ensure strong connections and ...

DHL

General Manager I - Distribution

Westerville, OH · On-site

$120K - $155K/yr

Strong customer-facing experience is required, including the ability to build relationships ... DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ...

DHL

HR Manager

Lockbourne, OH · On-site

$85K - $150K/yr

If so, DHL Supply Chain has the opportunity for you. We're looking for top notch HR Managers to provide outstanding customer service to our business leaders at distributions centers and regional ...

DHL

Administrative Assistant II

Lockbourne, OH · On-site

$18.25 - $24.50/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Provide personal secretarial services and administrative assistance while exercising initiative and ...

DHL

Administrative Assistant II

Canal Winchester, OH · On-site

$21.10/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Provide personal secretarial services and administrative assistance while exercising initiative and ...

DHL

Administrative Assistant II

Marengo, OH · On-site

$21.10/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Provide personal secretarial services and administrative assistance while exercising initiative and ...

DHL

Administrative Assistant II

New Albany, OH · On-site

$17.25 - $23.25/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Provide personal secretarial services and administrative assistance while exercising initiative and ...

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Showing results 1-20

All JobsDhl Customer Service Jobs

DHL Jobs Information

Do workers at DHL get paid breaks?

Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and July 2026.

Does DHL pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and July 2026.

At DHL, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
49% of people say they have to use vacation days when they’re out sick.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and July 2026.

Are part-time workers able to get health insurance from DHL?

Most people who work part-time can get health insurance.
100% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at DHL?

Only some people who work part-time get paid time off.
50% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from DHL affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at DHL?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 11% of people with changing schedules find out their shifts two weeks ahead of time.
  • 1% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 75 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at DHL worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

Do DHL workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for DHL workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 120 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at DHL?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and July 2026.

Do DHL managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

Do jobs at DHL spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

How easy is it to take sick days at DHL?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and July 2026.

Is a DHL job good for students?

Only some students say this is a good place to work if you’re studying.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.

Is working at DHL good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at DHL feel treated with respect by their managers?

Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at DHL get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at DHL?

Some people feel stressed out here.
55% of people say they often feel stressed out at work.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at DHL enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at DHL recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at DHL?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at DHL?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think DHL’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how DHL is doing?

Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and July 2026.
What are the most popular job types at Dhl?
    What are the most popular jobs at Dhl?
    What are the most popular categories at Dhl?
    Infographic showing various Customer Service job openings at Dhl in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

    Customer Service Supervisor

    DHL

    Canal Winchester, OH • On-site

    $60K - $80K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 14 days ago

    DHL rating

    6.9

    Company rating: 6.9 out of 10

    Based on 322 frontline employees who took The Breakroom Quiz

    36th of 64 rated delivery companies

    Job description

    Customer Service Supervisor
    ?The Customer Service Supervisor role has a national salary range of $60,000 - $80,000.
    For roles within California the range is $70,304 - $90,000 and Washington is $80,169 - $90,000.
    DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.
    Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes ... we're looking for you.
    Job Description
    Coordinate and supervise the shift. Support staff activities on a daily and weekly basis. Provide an interface to the customer and follow up with operations to address customer issues. Review customer complaints with the warehouse management and/or transportation.
    • Execute daily customer contract requirements and identify accessorial activity
    • Interact with customer groups, as necessary, and provide first line of escalation for customer service issues
    • Ensure necessary documentation is completed and filed according with company and customer guidelines
    • Provide professional, safe, fair and secure work environment and direct daily activities
    • Lead support staff to increase productivity via improved work processes and associate development
    • Administer associate recognition programs as outlined in company/account/site guidelines
    • Ensure shift/daily/weekly workload planning and volume forecasting routines are accomplished
    • Manage and assist support staff in fulfilling daily business requirements and participate in collection of data for performance measurement
    • Evaluate performance variances to identify root cause, develop corrective action plan for review with manager and implement approved action plans
    • Ensure value-added services for customers are completed as required
    Required Education and Experience
    • Bachelor's degree or equivalent experience, required
    • 1-3 years of experience in a lead / supervisory / management position, required
    • 1-2 years of logistics industry experience, preferred
    • Previous customer service and operations background, required
    Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
    Our Organization is an equal opportunity employer.

    What DHL employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About DHL

    Sourced by ZipRecruiter

    When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

    Industry

    Transportation and warehousing

    Company size

    10,000+ Employees

    Headquarters location

    Plantation, FL, US

    Social media

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