DHL
DHL

20 Dhl Customs Broker Jobs Hiring Near You

Customs rating of LVS entries in ITMR * Contact internal & external clients to obtain documentation ... Responsible to know and follow DHL's brokerage processes on bump and untag criteria for HVS, CR ...

DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who ... Collaborate with internal teams eg Planning, NDNS, EU control towers, Brokers and Freight ...

DHL Jobs Information

Do workers at DHL get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Does DHL pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

At DHL, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
51% of people say they have to use vacation days when they’re out sick.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from DHL?

Most people who work part-time can get health insurance.
100% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at DHL?

Only some people who work part-time get paid time off.
50% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from DHL affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 61 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at DHL?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 11% of people with changing schedules find out their shifts two weeks ahead of time.
  • 1% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 75 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at DHL worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

Do DHL workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for DHL workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 120 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at DHL?

Most people find it easy to get time off.
74% of people report it’s easy to get time off.
Based on data from 65 people who took the Breakroom Quiz between August 2025 and August 2026.

Do DHL managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

Do jobs at DHL spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

How easy is it to take sick days at DHL?

Most people find it easy to take sick days.
84% of people report that it’s easy to take time off if they are sick.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a DHL job good for students?

Only some students say this is a good place to work if you’re studying.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.

Is working at DHL good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 94 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at DHL feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at DHL get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at DHL?

Some people feel stressed here.
53% of people say they often feel stressed at work.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at DHL enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at DHL recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at DHL?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at DHL?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think DHL’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how DHL is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.
Infographic showing various Customs Broker job openings at Dhl in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Manager, Gateway Clearance - (Licensed Customs Broker - LCB)

DHL Express (USA), Inc.

Erlanger, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago


DHL rating

6.9

Company rating: 6.9 out of 10

Based on 324 frontline employees who took The Breakroom Quiz

36th of 64 rated delivery companies


Job description

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World's Best Workplace by Great Place to Work and Fortune Magazine

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today...

We have an immediate career opportunity for a qualified Manager, Gateway Clearance with a U.S. Customs Broker License. This roleensures compliance with Customs and Participating Government Agencies while ensuring there is efficiency in the day to day roles of our Clearance Agents. DHL Express believes we can connect people to improve their lives through global commerce. That belief happens with our motivated people, delivering great service quality with our goal of loyal customers. The Customs Clearance Manager is a key element of our vision and our direction. Reporting to the Senior Clearance Manager, this position is responsible for providing leadership while ensuring efficient production and stability in ever-changing environments.The Clearance Manager is able to excel in day to day coaching, motivation and direction to our teams.
Key Responsibilities:
  • Provide expert advice to both internal and external customers
  • Ensure that staff operations are being performed within established timeframes and corporate governance standards and adheres to Customs and OGA rules & regulations
  • Actively seek out, develop and implement process improvement opportunities for the business
  • Ensures all policies and procedures are consistently administered
  • Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
  • Responsible for meeting key performance indicators and targets
  • Manages a large number of service, production, or support employees via subordinate supervisors or a team of exempt professional individual contributors and applicable staff in Associate roles
  • Ensures performance planning, coaching, and evaluation occurs per policy
Skills & Qualifications:
  • U.S. Customs Broker License required.
  • Typically requires BS/BA and 3-5 years of experience in Customs Clearance/International Trade in a supervisory or management role
  • Demonstrated success in leading, supervising, managing, motivating and developing staff
  • Ability to plan, organize and manage multiple tasks and set priorities
  • Ability to make customers and their needs a primary focus of one's actions; developing and sustaining productive relationships
  • Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds
  • General Knowledge in U.S. Customs and International trade with a basic understanding of Customs valuation, classification, compliance/audit and trade programs
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from management, employees and customers
  • Proficiency in Excel, Word and Power Point 
  • This position requires access to secured airport areas. Selected candidates must be able to obtain and maintain a Security Identification Display Area (SIDA) badge, which includes passing a criminal history records check, fingerprinting, and meeting all federal, state, and local regulatory requirements. Candidates must be able to provide all documentation necessary to support the badging process.
  • Anticipated Schedule:  Tuesday - Saturday, 9 a.m. - 6 p.m.

Employee Benefits & Incentives

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry. They include:
  • Competitive Pay
  • Bonus/Incentive Programs
  • Retirement Savings - 401K with company match
  • Medical, Dental, Vision, well-being programs
  • Tuition Reimbursement
  • Generous Paid Time Off - Starting at 4 Weeks (PT/FT)
  • Paid Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Employment Type: FULL_TIME

What DHL employees say

Pay

Benefits

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing and personal services

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

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