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7 Dhl Customs Broker Jobs Hiring Near You

DHL

DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who ... Collaborate with internal teams eg Planning, NDNS, EU control towers, Brokers and Freight ...

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DHL Jobs Information

Do workers at DHL get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Does DHL pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
47% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and August 2026.

At DHL, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
51% of people say they have to use vacation days when they’re out sick.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from DHL?

Most people who work part-time can get health insurance.
100% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at DHL?

Only some people who work part-time get paid time off.
50% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from DHL affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 60 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at DHL?

Most people get paid time off work.
91% of people say they get paid time off.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 75% of people with changing schedules find out their shifts one week or less ahead of time.
  • 11% of people with changing schedules find out their shifts two weeks ahead of time.
  • 1% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 75 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers at DHL worry about hours?

Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

Do DHL workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for DHL workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 120 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at DHL?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and August 2026.

Do DHL managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.

Do jobs at DHL spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.

How easy is it to take sick days at DHL?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a DHL job good for students?

Only some students say this is a good place to work if you’re studying.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.

Is working at DHL good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 94 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at DHL feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at DHL get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at DHL?

Some people feel stressed out here.
53% of people say they often feel stressed out at work.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at DHL enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at DHL recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at DHL?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at DHL?

Only some people are given support to advance their career here.
In the last year, 56% of people report not being given support to advance their career here.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think DHL’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how DHL is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Customs Broker jobs?

What are the most popular jobs at Dhl?

What are the most popular categories at Dhl?

Infographic showing various Customs Broker job openings at Dhl in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Operations Specialist (Air Export)

DHL Global Forwarding

Peabody, MA • On-site

$18.75 - $25/hr

Other

Re-posted 25 days ago

DHL rating

6.9

Company rating: 6.9 out of 10

Based on 323 frontline employees who took The Breakroom Quiz

36th of 64 rated delivery companies

Job description

Job Location: Peabody, MA
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at [1] https://www.logistics.dhl/us-en/home/careers.html
As an Customer Service Operations Specialist (Air Import) you will be responsible for the movement of our customer's air import shipments. You will be the main point of contact for coordination between customer's shipment imports, customs brokers, and shipping carriers.
Note: This is a 2nd shift position
Key Responsibilities:
* Execute orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries
* Build customer relationships by responding to customer communications via email, fax and mail
* Work with air and ground transportation partners to handle shipments
* Receive and track purchase orders from Importers/Overseas offices for pending air shipments
* Retrieve shipment details, handle all documentation for cargo release and data entry for each shipment
* Answer all customer inquiries in accordance with the Customer Service Policy standards
* Further increase customer satisfaction and business share through proactive and regular contact
* Communicate with and ensure release of the freight from air carriers
* Notify customer /customs broker of arrival and charges due; provide accurate job costing forecast and perform billing to customer and/or other offices
* Setup and coordinate deliveries to the customer
* Handle and manage all customer contact at file level regarding exceptions
* Additional projects as directed
Skills / Requirements:
* 1+ years of experience in freight forwarding industry, air import experience preferred
* Cargo Wise systems knowledge is a plus
* Exceptional customer service skills
* Detail oriented and strong follow-up skills
* Proficient with Microsoft office (Word, Excel, Outlook)

What DHL employees say

Pay

Benefits

Hours and flexibility

Workplace

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Social media

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