DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... First shift (1st )Customer Service Representative Shift: 6:00am-2:00pm, Monday-Friday, overtime may ...
93 Dhl Customer Service Jobs Hiring Near You
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... First shift (1st )Customer Service Representative Shift: 6:00am-2:00pm, Monday-Friday, overtime may ...
Customer Service Representative
Bloomington, CA · On-site
$22.50/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representive 1st Shift Shift: Monday - Friday 8am-4:30pm with potential OT ...
Customer Service Representative
Bloomington, CA · On-site
$22.50/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representive 1st Shift Shift: Monday - Friday 8am-4:30pm with potential OT ...
Customer Service Representative
Olive Branch, MS · On-site
$21.35/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Second Shift (2nd) Customer Service Representative Shift:2:00pm-10:00pm, Monday-Friday, overtime ...
Customer Service Representative
Olive Branch, MS · On-site
$21.35/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Second Shift (2nd) Customer Service Representative Shift:2:00pm-10:00pm, Monday-Friday, overtime ...
Customer Service Representative
Olive Branch, MS · On-site
$21.35/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Second Shift (2nd) Customer Service Representative Shift:2:00pm-10:00pm, Monday-Friday, overtime ...
Customer Service Representative
Olive Branch, MS · On-site
$21.35/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Second Shift (2nd) Customer Service Representative Shift:2:00pm-10:00pm, Monday-Friday, overtime ...
Customer Service Representative
Hamilton, OH · On-site
$20.35/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift: 6:00 AM -; 2:30 PM Monday-Friday Pay: $20.35 per hour ...
Customer Service Representative
Hamilton, OH · On-site
$20.35/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift: 6:00 AM -; 2:30 PM Monday-Friday Pay: $20.35 per hour ...
Customer Service Representative
Hamilton, OH · On-site
$20.35/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift: 6:00 AM -; 2:30 PM Monday-Friday Pay: $20.35 per hour ...
Customer Service Representative
Hamilton, OH · On-site
$20.35/hr
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Customer Service Representative Shift: 6:00 AM -; 2:30 PM Monday-Friday Pay: $20.35 per hour ...
Customer Service Manager
Roanoke, TX · On-site
$70K - $98K/yr
The Customer Service Manager role has a national salary range of $70,000 - $98,000. For roles ... DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ...
Customer Service Manager
Roanoke, TX · On-site
$70K - $98K/yr
The Customer Service Manager role has a national salary range of $70,000 - $98,000. For roles ... DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription ...
Customer Service Representative
Wilmer, TX · On-site
$20.75/hr
The Customer Service Representative serves as the primary point of contact between DHL Supply Chain, our customers, and operations teams. This role is responsible for processing customer orders ...
Customer Service Representative
Wilmer, TX · On-site
$20.75/hr
The Customer Service Representative serves as the primary point of contact between DHL Supply Chain, our customers, and operations teams. This role is responsible for processing customer orders ...
The Customer Service Representative serves as the primary point of contact between DHL Supply Chain, our customers, and operations teams. This role is responsible for processing customer orders ...
The Customer Service Representative serves as the primary point of contact between DHL Supply Chain, our customers, and operations teams. This role is responsible for processing customer orders ...
Client Support Lead
Indianapolis, IN · On-site
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Experience: 1-2 years of customer service experience in a third-party logistics (3PL) environment.
Client Support Lead
Indianapolis, IN · On-site
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Experience: 1-2 years of customer service experience in a third-party logistics (3PL) environment.
Sr. Talent AcquisitionPartner
Erlanger, KY · On-site
$90 - $130/hr
You will bring talent to DHL for a wide range of functions that help to deliver the DHL Customer ... Foster relationships with educational institutions and career services teams. * Create sourcing ...
New
Sr. Talent AcquisitionPartner
Erlanger, KY · On-site
$90 - $130/hr
You will bring talent to DHL for a wide range of functions that help to deliver the DHL Customer ... Foster relationships with educational institutions and career services teams. * Create sourcing ...
New
In addition to competitive compensation packages, our employees enjoy a range of programs, services ... Lead a portfolio of existing and new customers via telephone contact * Build a strong client ...
In addition to competitive compensation packages, our employees enjoy a range of programs, services ... Lead a portfolio of existing and new customers via telephone contact * Build a strong client ...
Client Support Lead
Indianapolis, IN · On-site
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Experience: 1-2 years of customer service experience in a third-party logistics (3PL) environment.
Client Support Lead
Indianapolis, IN · On-site
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... Experience: 1-2 years of customer service experience in a third-party logistics (3PL) environment.
DHL Jobs Information
Do workers at DHL get paid breaks?
Yes. Most people get paid breaks.
70% of people say they get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and July 2026.
70% of people say they get paid breaks.
Based on data from 69 people who took the Breakroom Quiz between August 2025 and July 2026.
Does DHL pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and July 2026.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 80 people who took the Breakroom Quiz between August 2025 and July 2026.
At DHL, are sick days and vacation days separate paid time off?
Only some people have separate paid time off for sick days and vacation.
49% of people say they have to use vacation days when they’re out sick.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and July 2026.
49% of people say they have to use vacation days when they’re out sick.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and July 2026.
Are part-time workers able to get health insurance from DHL?
Most people who work part-time can get health insurance.
100% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.
100% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.
Do part-time workers get paid time off at DHL?
Only some people who work part-time get paid time off.
50% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.
50% of people who work part-time say they don’t get paid time off
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.
Is the health insurance from DHL affordable enough for their workers?
Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.
92% of people say the health insurance costs are okay
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get paid time off at DHL?
Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and July 2026.
92% of people say they get paid time off.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and July 2026.
- 75% of people with changing schedules find out their shifts one week or less ahead of time.
- 11% of people with changing schedules find out their shifts two weeks ahead of time.
- 1% of people with changing schedules find out their shifts three weeks ahead of time.
- 13% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 75 people who took the Breakroom Quiz between November 2024 and July 2026.
Do workers at DHL worry about hours?
Some people worry about getting enough hours.
38% of people report they worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.
38% of people report they worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.
Do DHL workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.
57% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.
How easy is it for DHL workers to change shifts?
Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 120 people who took the Breakroom Quiz between November 2024 and July 2026.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 120 people who took the Breakroom Quiz between November 2024 and July 2026.
How easy is it to get time off at DHL?
Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and July 2026.
71% of people report it’s easy to get time off.
Based on data from 70 people who took the Breakroom Quiz between August 2025 and July 2026.
Do DHL managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and July 2026.
Do jobs at DHL spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and July 2026.
How easy is it to take sick days at DHL?
Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and July 2026.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and July 2026.
Is a DHL job good for students?
Only some students say this is a good place to work if you’re studying.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.
44% of students report this isn’t a good place to work if you’re studying.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and January 2026.
Is working at DHL good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.
68% of people who care for a child or other relative report this is a good place to work.
Based on data from 31 people who took the Breakroom Quiz between June 2025 and June 2026.
Do people at DHL feel treated with respect by their managers?
Most people feel treated with respect by their managers.
71% of people say they’re treated with respect by their managers.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and July 2026.
71% of people say they’re treated with respect by their managers.
Based on data from 77 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at DHL get to take their breaks without interruption?
Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and July 2026.
88% of people report that they get to take their breaks without interruption.
Based on data from 72 people who took the Breakroom Quiz between August 2025 and July 2026.
Is it stressful to work at DHL?
Some people feel stressed out here.
55% of people say they often feel stressed out at work.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and July 2026.
55% of people say they often feel stressed out at work.
Based on data from 82 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at DHL enjoy their jobs?
Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and July 2026.
67% of people report they enjoy their job.
Based on data from 73 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people at DHL recommend working with their team?
Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and July 2026.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 86 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get enough training when they start at DHL?
Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and July 2026.
38% of people report they didn’t get enough training when they started working here.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people get support to advance at DHL?
Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and July 2026.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 74 people who took the Breakroom Quiz between August 2025 and July 2026.
Do people think DHL’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and July 2026.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 75 people who took the Breakroom Quiz between August 2025 and July 2026.
Do workers feel well informed about how DHL is doing?
Only some people feel well informed about how the company is doing.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and July 2026.
54% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 76 people who took the Breakroom Quiz between August 2025 and July 2026.
What are the most popular job types at Dhl?
What are the most popular jobs at Dhl?
What are the most popular categories at Dhl?
$21.35/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 5 days ago
Job description
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.
The core responsibilities of this role include: Supply Chain, Logistics, Data Entry, Customer Care, Call Center, Transportation, Dispatch
Position: First shift (1st )Customer Service Representative
Shift: 6:00am-2:00pm, Monday-Friday, overtime may be needed.
Pay: $21.35 per hour
In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:
-Maintaining high levels of customer service and timely oral and written communication with client representatives as well as representatives and drivers of trucking and transportation companies to achieve and maintain high service levels.
-Experience within a Dispatch or TMS (Transportation Management System) to build and schedule Truckloads and/or LTL shipments based off load request sent from the TMS.
-Ability to effectively communicate via oral and written communication with Transport Carrier and Client to schedule pickups and research and resolve any issues that occur.
-Must have intermediate or higher experience with Microsoft Office (Excel, Outlook, Word)
-Experience using a commercial WMS (warehouse management system) such as JDA (preferred), Blue Yonder, Red Prairie, JDA, SAP, etc.
-Experience with View software is preferred. Ability to quickly adapt and learn to navigate through customer portals.
-Ability to work in a fast-paced, customer-centric team environment.
-Assist the Inventory and Quality department on daily tasks.
Be part of the world's largest logistics company!DHL Supply Chain has been certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:
- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities
Grow your skills. Shape your world.
Role Purpose:
Process orders and prepare correspondence to fulfill customer needs. Responsible for providing product, service, and transit information to the customer and act as a liaison to facilitate issue resolution.
Key Accountabilities:
- Resolve product or service problems: clarify the customer's complaint, determine the cause of the problem, select and explain the best solution to solve the problems, expedite correction or adjustment, follow up to ensure resolution.
- Maintain customer records and update account information.
- Maintain financial accounts by processing customer adjustments.
- Prepare product or service reports by collecting and analyzing customer information. Assist with order and product management.
- Perform other duties as assigned.
Required Education and Experience:
- High School Diploma or Equivalent
- 0-12 months of system, data entry or reporting experience
- 0-12 months of warehouse experience, preferred
Our Organization is an equal opportunity employer.