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80 Deloitte Help Desk Agent Jobs Hiring Near You

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Your expertise will be instrumental in guiding our ...

STI

Help Desk Admin Assistant

Nashville, TN · On-site

$17.50 - $23.50/hr

The LTSS Operations team is requesting a contractor to assist with LTSS Help Desk Agent work. Due to the implementation of a new eligibility system, PERLSS, the help desk has seen an increase in ...

3M HEALTHCARE

Help Desk Level 2

Grand Rapids, MI · On-site

$18.50 - $25/hr

Help Desk Agent The Help Desk role at K Group is a pivotal position responsible for efficiently coordinating and resolving technical issues reported by customers. As a crucial point of contact, you ...

3M HEALTHCARE

Help Desk Level 2

Grand Rapids, MI · On-site

$18.50 - $25/hr

Help Desk Agent The Help Desk role at K Group is a pivotal position responsible for efficiently coordinating and resolving technical issues reported by customers. As a crucial point of contact, you ...

Experis

IT Help Desk Support Agent

Baltimore, MD · On-site

$40K - $45K/yr

As an IT Help Desk Support Agent, you will be part of the IT Support Center team supporting the organization. The ideal candidate will have excellent problem-solving skills, effective listening ...

Omniscius Consulting

Service Desk Agent

Morgantown, WV · On-site

$17.50 - $22.50/hr

Our client is seeking qualified Service Desk Agents to provide Tier I and Tier II technical support services in a fast-paced help desk environment. The Service Desk Agent will support agency ...

Morgan & Morgan, P.A.

IT Service Desk Agent

Tampa, FL · On-site

$16 - $20.50/hr

Job Title: IT Service Desk Agent Location: Tampa, FL Job Type: Full-time Summary We are seeking a ... Minimum of 2 years of experience in a Service Desk\Helpdesk Role * Strong communication skills ...

Nordic

$20.75 - $26.75/hr

Grow your career. IT Service Desk Agent I The IT Service Desk Agent provides level 1 support to ... Maintaining and expanding knowledge of help desk procedures and services * Adhering to policies and ...

Analygence

Service Desk Agent

Washington, DC

$18 - $23.25/hr

Tharros has an immediate opportunity for a Service Desk Agent supporting DHS CISA in Arlington, VA. CISA is supported by a 24/7 Service Desk (SD) section that works directly with the NCR and PNS ...

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Deloitte Jobs Information

What is it like to work at Deloitte?

Deloitte is known for its collaborative and inclusive culture, prioritizing diversity, equity, and inclusion to foster a sense of belonging among its employees. The company's global network is structured into various teams, including audit, consulting, tax, and financial advisory services, with a focus on delivering innovative solutions to clients across various industries. Working at Deloitte may appeal to individuals seeking a dynamic and challenging work environment with opportunities for professional growth, skill development, and global networking.

What makes Deloitte an attractive place to work?

Deloitte is a leading professional services organization with a strong global presence, known for its expertise in audit, consulting, financial advisory, risk advisory, and tax services. The company offers a dynamic work environment that fosters innovation, collaboration, and professional growth, with opportunities to work on diverse projects and develop skills in cutting-edge technologies. Joining Deloitte provides a platform for individuals to make a meaningful impact, advance their careers, and contribute to the organization's mission of making a difference in the lives of clients, people, and society.

Do workers at Deloitte get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and January 2026.

Does Deloitte pay people when they’re sick?

Yes. Most people get paid when they’re sick.
92% of people say they would get paid if they were sick but scheduled to work.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

At Deloitte, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Deloitte affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Deloitte?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 74% of people with changing schedules find out their shifts one week or less ahead of time.
  • 5% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 19 people who took the Breakroom Quiz between March 2025 and August 2026.

Do workers at Deloitte worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Deloitte workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
77% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Deloitte workers to change shifts?

Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Deloitte?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Deloitte managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Deloitte spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
56% of people report that their job takes up time that they don’t get paid for.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Deloitte?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Deloitte job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.

Is working at Deloitte good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Deloitte feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Deloitte get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Deloitte?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Deloitte enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Deloitte recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Deloitte?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Deloitte?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Deloitte’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
53% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Deloitte is doing?

Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Help Desk Agent jobs?
What are the most popular jobs at Deloitte?
What are the most popular categories at Deloitte?
Infographic showing various Help Desk Agent job openings at Deloitte in the United States as of August 2026, with employment types broken down into 96% Full Time, 1% Part Time, 2% Contract, and 1% Summer. Highlights an 90% Physical, 8% Hybrid, and 2% Remote job distribution.

Help Desk Coordinator II

RealPage, Inc.

SC • Remote

$17.84 - $30.43/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

224th of 242 rated software companies

Job description

Overview

Are you prepared to embark on an exciting journey with us? WhiteSky is searching for a dedicated Tier 2 Help Desk Agent to become a valuable member of our vibrant team. 

 

About Us: 

WhiteSky Communications is your trusted partner in delivering premium Internet and video services across various real estate sectors, including student housing, luxury apartments, adult living, and assisted living. We take pride in our commitment to providing comprehensive solutions on a large scale. 

Position Overview:

As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers.  Your expertise will be instrumental in guiding our customers through troubleshooting steps for their network issues, addressing internet-related concerns on customers' devices, and effectively resolving network equipment issues.

The schedule for this role is 12 pm to 11 pm EST Sunday - Wednesday, 4 days on/3 days off. Training is 3 weeks 10-7 EST Monday-Fri. 

Responsibilities
  • Address network, device (e.g., laptops, cell phones, tablets, TVs, game consoles), and equipment issues, resolving them effectively. 
  • Accurately assess whether Tier I support tickets should be dispatched or escalated to Tier III for additional assistance. 
  • Conduct remote troubleshooting for network-related problems. 
  • Identify access points and evaluate their functionality, including heartbeats and the number of users. 
  • Determine the necessity of rebooting wireless access points to resolve connection issues. 
  • Utilize MAC addresses to ascertain the connection status of devices. 
  • Resolve cable and video-related issues. 
  • Reboot POE injectors, wireless access points, receiver racks, and other devices managed by the remote power controller. 
  • Rectify video and programming problems on Dish Smart Boxes. 
  • Handle matters escalated from property staff. 
  • Perform other duties as assigned. 
Qualifications

Required:

  • Possession of a High School Diploma or GED. 
  • Proficiency in network and wireless troubleshooting. 
  • More than 2 years of experience in customer service. 
  • Over 1 year of technical support experience. 
  • Strong written and oral communication skills. 
  • Exceptional telephone etiquette. 
  • Detailed documentation capabilities. 
  • Strong technical troubleshooting skills 
  • Exceptional problem-solving abilities 
  • A genuine passion for helping others 
  • Effective communication skills 
  • A desire to be an integral part of a dynamic and supportive team 

KNOWLEDGE/SKILLS/ABILITIES

Required:

  • Familiarity with Ruckus, Juniper, and Cambium Access Points. 
  • Experience with Zendesk or another ticketing system. 
  • Previous work experience with an Internet Service Provider (ISP). #LI-JL1 #LI-REMOTE

Physical Demands and Working Conditions

The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds.

SALARY AND BENEFITS

  • RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.

Pay RangeUSD $17.84 - USD $30.43 /Hr.Employment Type: OTHER

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