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80 Deloitte Help Desk Agent Jobs Hiring Near You

SolvIT, Inc.

Help Desk Agent - Level 1

Rochester Hills, MI · On-site

$15.75 - $20/hr

Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours/week Mon- Fri, between the hours of 7am and 9pm and can include some Saturdays and holidays as needed.

New

Dunhill Solutions

Help Desk Agent

San Antonio, TX

$18 - $20/hr

Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications * Minimum 1 year of experience in a help desk, technical support, or customer support role * High ...

Phaxis

Help Desk Agent

South Jordan, UT · On-site

$16.25 - $20.75/hr

The IT Service Desk Agent is the first point of contact for end users seeking IT support through phone and live chat channels in a fast-paced 24x7x365 environment. This role is responsible for ...

Dunhill Solutions

Help Desk Agent

San Antonio, TX

$18 - $20/hr

Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications * Minimum 1 year of experience in a help desk, technical support, or customer support role * High ...

Mvix

Help Desk Agent

Sterling, VA

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

Mvix

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

Mvix

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

Mvix

Help Desk Agent

Sterling, VA · On-site

$17.25 - $22/hr

Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux. We offer flexible hours and are ...

PSI Pax

Junior Help Desk Agent (2843)

Patuxent River, MD · On-site

$19.25 - $24.50/hr

PSI Pax, Inc. has an exciting opportunity for a Help Desk Agent (Full-time) to support our government customer in Patuxent River, MD. Duties & Responsibilities: * Provide Tier 1 technical assistance ...

INTRATEK COMPUTER INC

Help Desk Agent I

Saint Louis, MO · On-site

$15.75 - $20/hr

Intratek Computer, Inc. is looking for a Help Desk Support Specialist I. If you are looking for a Help Desk Support Specialist position and if you want to work with truly good people, then I ...

INTRATEK COMPUTER INC

Help Desk Agent I

Saint Louis, MO · On-site

$15.75 - $20/hr

Intratek Computer, Inc. is looking for a Help Desk Support Specialist I. If you are looking for a Help Desk Support Specialist position and if you want to work with truly good people, then I ...

PSI Pax

Help Desk Agent (On-call)(2887)

Patuxent River, MD · On-site

$19.25 - $24.50/hr

PSI Pax, Inc. has an exciting opportunity for a Help Desk Agent (On-Call) to support our government customer in Patuxent River, MD. Duties & Responsibilities: * Provide Tier 1 technical assistance to ...

ASM Research

Help Desk Agent - Day

San Antonio, TX · On-site

$14.75 - $18.75/hr

Please note this a 24x7x365 help desk so weekends, holidays may be required. Basic Qualifications * Minimum 1 year of experience in a help desk, technical support, or customer support role * High ...

PC Network

Help Desk Analyst 1

PA

$16 - $17/hr

The Help Desk agent will be required to clearly articulate customer requirements and interface with a variety of the client's second level teams and third party service providers. Contacts to the ...

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Your expertise will be instrumental in guiding our ...

RealPage, Inc.

Help Desk Coordinator II

SC · On-site +1

$17.84 - $30.43/hr

As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Your expertise will be instrumental in guiding our ...

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Your expertise will be instrumental in guiding our ...

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Deloitte Jobs Information

What is it like to work at Deloitte?

Deloitte is known for its collaborative and inclusive culture, prioritizing diversity, equity, and inclusion to foster a sense of belonging among its employees. The company's global network is structured into various teams, including audit, consulting, tax, and financial advisory services, with a focus on delivering innovative solutions to clients across various industries. Working at Deloitte may appeal to individuals seeking a dynamic and challenging work environment with opportunities for professional growth, skill development, and global networking.

What makes Deloitte an attractive place to work?

Deloitte is a leading professional services organization with a strong global presence, known for its expertise in audit, consulting, financial advisory, risk advisory, and tax services. The company offers a dynamic work environment that fosters innovation, collaboration, and professional growth, with opportunities to work on diverse projects and develop skills in cutting-edge technologies. Joining Deloitte provides a platform for individuals to make a meaningful impact, advance their careers, and contribute to the organization's mission of making a difference in the lives of clients, people, and society.

Do workers at Deloitte get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and January 2026.

Does Deloitte pay people when they’re sick?

Yes. Most people get paid when they’re sick.
92% of people say they would get paid if they were sick but scheduled to work.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

At Deloitte, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Deloitte affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Deloitte?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 74% of people with changing schedules find out their shifts one week or less ahead of time.
  • 5% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 19 people who took the Breakroom Quiz between March 2025 and August 2026.

Do workers at Deloitte worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Deloitte workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
77% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Deloitte workers to change shifts?

Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Deloitte?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 33 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Deloitte managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 49 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Deloitte spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
56% of people report that their job takes up time that they don’t get paid for.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Deloitte?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Deloitte job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.

Is working at Deloitte good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
81% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Deloitte feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Deloitte get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Deloitte?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Deloitte enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Deloitte recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Deloitte?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Deloitte?

Most people are given support to advance their career here.
In the last year, 75% of people report being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Deloitte’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
53% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Deloitte is doing?

Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Help Desk Agent jobs?
What are the most popular jobs at Deloitte?
What are the most popular categories at Deloitte?
Infographic showing various Help Desk Agent job openings at Deloitte in the United States as of August 2026, with employment types broken down into 96% Full Time, 1% Part Time, 2% Contract, and 1% Summer. Highlights an 90% Physical, 8% Hybrid, and 2% Remote job distribution.

Help Desk Agent - Level 1

SolvIT, Inc.

Rochester Hills, MI • On-site

$15.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Description
JOB TITLE: Help Desk Agent - Level 1
REPORTS TO: Help Desk Manager
JOB TYPE: Full Time
DAYS/HOURS: 40 hours/week Mon- Fri, between the hours of 7am and 9pm and can include some Saturdays and holidays as needed.
LOCATION: 2831 Research Drive, Rochester Hills, MI 48309
This is an onsite position with opportunity for hybrid work, subject to change based on business requirements.
Kickstart Your Career in Tech!
Are you passionate about technology but don't have formal IT experience yet? This is your chance to break into the tech industry! At SolvIT, we're looking for enthusiastic individuals with customer service skills and a knack for problem-solving to join our team as Help Desk Agent Level 1. You'll receive on-the-job training, gain hands-on experience, and have opportunities to work in a dynamic and supportive environment. If you're ready to turn your interest in tech into a rewarding career, we want to hear from you!
Who is SolvIT, Inc.?
SolvIT, Inc. provides a strategic approach to technology, leveraging cost-effective business automation solutions for our customers. Our solutions include software development, infrastructure cloud hosting, managed IT services, and technical support services.
Based out of Rochester Hills, Michigan, we continuously strive to provide excellent customer service by building a team of individuals that are caring, service-focused, change leaders, who believe in teamwork. We know that our team members are vital to our success, and we are continuously seeking individuals who will thrive as part of our innovative and talented staff.
What does the Help Desk Agent - Level 1 do?Under direct supervision, a Help Desk Agent - Level 1 is responsible for:
  • Answering inbound communications (phone calls, emails, chats) from customers from an automotive diagnostic service and/or parts environment
  • Creating or updating tickets with timely, accurate written documentation
  • Identifying and categorizing customer issues to either provide resolution or escalate to Level 2 support
  • Various ad hoc projects

What you will be doing:
  • Utilize a ticket system to document and summarize issues
  • Communicate to customer base, coworkers, supervisors both verbally and in writing via phone, email, IM, etc.
  • Attends meetings, internal training sessions as needed
  • Able to work in a fast-paced and flexible work environment.
  • At times, projects and client needs require adaptability and agility to adjust work duties

Requirements
What makes you qualified:
  • High School Diploma or equivalent
  • Reliable, consistent attendance is required
  • Ability to navigate a computer
  • Ability to type accurately and at a steady pace while talking to customers on phone
  • Ability to learn and apply automotive and IT technology and concepts
  • For certain tasks, must be able to visually differentiate varying degrees of wire colors.
  • Proficiency in Microsoft Windows OS and MS Office Suite
  • Fluent in English, with excellent written and verbal skills
  • Excellent customer service experience with the ability to interface with diverse client base with variable technical knowledge
  • Demonstrated ability to make difficult concepts easy to understand
  • Proven ability to effectively manage multiple priorities and meet deadlines
  • Evidence problem-solving skills
  • Possess excellent organizational skills
  • Ability to work in a team environment; provide/receive feedback to/from various team members
  • Ability to work remotely with a dedicated, professional, low background noise environment with dependable internet service that can accommodate all necessary software applications with no bandwidth/connectivity issues

What makes you an All-Star:
  • Experience using Microsoft Office products
  • Experience in a call-center/help desk environment
  • Fluent in both English and French, or Spanish written and spoken.

Can you meet these physical demands?
  • A set work schedule will be provided, but some flexibility is required as hours may vary due to need.
  • Attending training on non-scheduled hours may be required periodically. Advanced notice will be provided.
  • Physical demands: Non-strenuous with low risk; primarily sedentary with some walking, standing, and carrying of light objects; Adequately lighted, ventilated and climate-controlled area where normal precautions must be observed. For certain tasks, must be able to visually differentiate varying degrees of wire colors.
  • Work environment: Work is generally performed within a normal office environment using standard office equipment; Moderate noise typical of a business office; Travel for company business may be required to attend off-site meetings, etc; May require early morning, night, and weekend work assignments; Interaction with contracted providers, staff and vendors by phone and face-to-face will be constant and may be disruptive; Work may be stressful at times.

Do you have clearance to work?
  • Signing the Company non-compete, non-solicitation and non-disclosure agreements.
  • Acceptable results from a Company initiated background check.
  • Compliance with the federal Form I-9 completion timelines and policies and confirmation of employment authorization by the U.S. federal electronic system, E-Verify
    • All newly-hired employees are queried through the U.S. federal electronic employment verification system, E-Verify. Section 1 of the Form I-9 may be completed upon your acceptance of this job offer, but no later than your first day of employment. On your first day, but no later than your third day, you will need to bring original documentation to verify your eligibility to work in the U.S.

What's in it for you?
  • Medical, Dental, Vision, Dependent Care FSA, Medical FSA, and Life & Disability Insurance
  • Paid Time Off
  • 401(k), company matches up to 4%
  • Fun and flexible work environment

Equal Employment Opportunity: SolvIT's employment practices and decisions are based on job qualifications, performance, and conduct without regard to race, color, religion, national origin, age, sex (including pregnancy and conditions related to pregnancy), marital or veteran status, height, weight, disability, genetic information, misdemeanor arrest record, sexual orientation, transgender status, or any other legally protected status.

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