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120 Deloitte Help Desk Agent Jobs Hiring Near You

PC Network

Help Desk Analyst 1

PA · On-site +1

$16 - $17/hr

The Help Desk agent will be required to clearly articulate customer requirements and interface with a variety of the client's second level teams and third party service providers. Contacts to the ...

Hired by Matrix

IT Service Desk Agent

South Jordan, UT · On-site

$16.25 - $20.75/hr

If so, our client is hiring an IT Service Desk Agent. Position Type: * Contract * On-Site ... High school diploma or GED * 2-5 years of IT support, help desk, or technical support experience

New

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Your expertise will be instrumental in guiding our ...

RealPage, Inc.

Help Desk Coordinator II

SC · On-site +1

$17.84 - $30.43/hr

As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Your expertise will be instrumental in guiding our ...

RealPage, Inc.

Help Desk Coordinator II

SC · Remote

$17.84 - $30.43/hr

As a Tier 2 Help Desk Agent, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. Your expertise will be instrumental in guiding our ...

STI

Help Desk Admin Assistant

Nashville, TN · On-site

$17.50 - $23.50/hr

The LTSS Operations team is requesting a contractor to assist with LTSS Help Desk Agent work. Due to the implementation of a new eligibility system, PERLSS, the help desk has seen an increase in ...

Parkland Health

Experience - Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience. - Prefer a minimum of three years of IT ...

Design Hire LLC

Service Desk Agent

Seattle, WA

$25 - $29/hr

This Service Desk Agent will serve as a dependable first point of contact, helping maintain a seamless support experience in an environment where quality, privacy, and patient care are important ...

Omniscius Consulting

Service Desk Agent

Morgantown, WV · On-site

$17.50 - $22.50/hr

Our client is seeking qualified Service Desk Agents to provide Tier I and Tier II technical support services in a fast-paced help desk environment. The Service Desk Agent will support agency ...

Hired by Matrix

IT Service Desk Agent

Alpharetta, GA · On-site

$16.50 - $21/hr

If so, our client is hiring a IT Service Desk Agent. Position Type: * Contract * Onsite ... High school diploma or GED * 2 years of IT support, Help Desk, or Service Desk experience

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Deloitte Jobs Information

What is it like to work at Deloitte?

Deloitte is known for its collaborative and inclusive culture, prioritizing diversity, equity, and inclusion to foster a sense of belonging among its employees. The company's global network is structured into various teams, including audit, consulting, tax, and financial advisory services, with a focus on delivering innovative solutions to clients across various industries. Working at Deloitte may appeal to individuals seeking a dynamic and challenging work environment with opportunities for professional growth, skill development, and global networking.

What makes Deloitte an attractive place to work?

Deloitte is a leading professional services organization with a strong global presence, known for its expertise in audit, consulting, financial advisory, risk advisory, and tax services. The company offers a dynamic work environment that fosters innovation, collaboration, and professional growth, with opportunities to work on diverse projects and develop skills in cutting-edge technologies. Joining Deloitte provides a platform for individuals to make a meaningful impact, advance their careers, and contribute to the organization's mission of making a difference in the lives of clients, people, and society.

Do workers at Deloitte get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 24 people who took the Breakroom Quiz between November 2024 and January 2026.

Does Deloitte pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

At Deloitte, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Deloitte affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Deloitte?

Most people get paid time off work.
92% of people say they get paid time off.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 74% of people with changing schedules find out their shifts one week or less ahead of time.
  • 5% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 21% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 19 people who took the Breakroom Quiz between March 2025 and August 2026.

Do workers at Deloitte worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 47 people who took the Breakroom Quiz between November 2024 and August 2026.

Do Deloitte workers get to choose the shifts they work?

Most people don’t get to choose which shifts they work.
77% report that they don’t have enough control over which shifts they work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Deloitte workers to change shifts?

Most people find it easy to change shifts.
69% of people report that it’s easy to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to get time off at Deloitte?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Deloitte managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 50 people who took the Breakroom Quiz between November 2024 and August 2026.

Do jobs at Deloitte spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
57% of people report that their job takes up time that they don’t get paid for.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and August 2026.

How easy is it to take sick days at Deloitte?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Deloitte job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.

Is working at Deloitte good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
82% of people who care for a child or other relative report this is a good place to work.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Deloitte feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Deloitte get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Deloitte?

Most people feel stressed here.
77% of people say they often feel stressed at work.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Deloitte enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 64 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at Deloitte recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 40 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Deloitte?

Some people didn’t get enough training when they started.
36% of people report they didn’t get enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Deloitte?

Most people are given support to advance their career here.
In the last year, 78% of people report being given support to advance their career here.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Deloitte’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
53% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Deloitte is doing?

Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and August 2026.

What other companies are hiring for Help Desk Agent jobs?

What are the most popular jobs at Deloitte?

What are the most popular categories at Deloitte?

Infographic showing various Help Desk Agent job openings at Deloitte in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Summer. Highlights an 87% Physical, 7% Hybrid, and 6% Remote job distribution.

Help Desk Analyst 1

PC Network

PA • On-site, Remote

$16 - $17/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 24 days ago

Job description


Help Desk Analyst Level I $16-$17.00/hr. DOE
Full Time. Long term opportunity - Remote
PCN offers its employees competitive compensation and a market leading benefits package. PCN Employees can enroll in Major Medical, Dental, and 401(k) savings plans. PCN employees enjoy 120 hours of PTO each year (3 weeks) and six (6) paid US holidays and one (1) floating holiday.
Summary
PCN is seeking a Help Desk Level I Agent to support a client and the contractual service level in achievement of prompt response, high level customer service and technical first contact support. The Help Desk agent will be required to clearly articulate customer requirements and interface with a variety of the client's second level teams and third party service providers. Contacts to the Help Desk can be varied and complex requiring a high level of comprehension and interest in IT topics and interpersonal skills to assist diagnose and or resolve issues. The Help Desk Agents refer problems and issues to specialist groups when required and act as a Single Point of Contact for the customer through resolution.
Duties and Requirements
  • 1st Level telephone and other media contact support
  • Strive for a high level of first contact resolution
  • Respond to and resolve customer requests by providing fast, efficient and friendly customer service.
  • Accurately document calls and incidents
  • Manage time and workload to meet predetermined service levels
  • Maintain data accuracy in our contact management system
  • Assign incidents and requests to the correct support group
  • Act as a single point of contact on incidents and problems logged
  • Perform appropriate diagnostics to initiate problem management workflow process
  • Provide clients with a reference number for their incident/request
  • Become multi-skilled as workload changes occur within the Service Centre
  • Champion, implement or support change
  • Identify process efficiencies within the Service Centre and to take corrective action to implement change
This position requires a successful drug screen and background check. To be considered for the position you must be eligible to work in the United States without sponsorship. We do not provide relocation assistance.
Be a Part of the PCN Team
Inquisitive. Honest. Collaborative. Our customers use these words to describe the PCN team. We understand that our employees are the foundation of our success now and in the future. Because of this, we encourage our team members to be individuals, supporting teamwork, entrepreneurism, and authenticity. We look for individuals who seek enriching experiences and challenges in their projects and career. Our philosophy of a successful employee includes making resources and tools readily available such as mentors and continuing education to facilitate long term success.
PCN is a dynamic IT services company, headquarted in the greater Philadelphia area and serving clients and partners globally. We support our customers in over 20 countries and strive to be the top DDI managed service provider in the world. Visit our website www.PCN-inc.com for more information.
Equal Employment Opportunity Policy Statement
PC Network provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PC Network complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
PC Network expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of PC Network employees to perform their job duties may result in discipline up to and including termination.
 

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