Amazon Connect Senior Consultant, Technical Transformation Our Deloitte Sales & Service team ... Support sprint execution by managing dependencies and unblocking development across teams
Deloitte
109 Deloitte Capture Manager Jobs Hiring Near You
Amazon Connect Senior Consultant, Technical Transformation Our Deloitte Sales & Service team ... Support sprint execution by managing dependencies and unblocking development across teams
Manage day to day interactions with senior clients and sponsors. * Delivery: Manage and deliver ... At Deloitte, it is not typical for an individual to be hired at or near the top of the range for ...
Manage day to day interactions with senior clients and sponsors. * Delivery: Manage and deliver ... At Deloitte, it is not typical for an individual to be hired at or near the top of the range for ...
Amazon Connect Consultant, Technical Transformation Our Deloitte Sales & Service team empowers ... Support sprint execution by managing dependencies and unblocking development across teams
Amazon Connect Consultant, Technical Transformation Our Deloitte Sales & Service team empowers ... Support sprint execution by managing dependencies and unblocking development across teams
Managing day-to-day interactions with client executives, sponsors, and cross-functional ... At Deloitte, it is not typical for an individual to be hired at or near the top of the range for ...
Managing day-to-day interactions with client executives, sponsors, and cross-functional ... At Deloitte, it is not typical for an individual to be hired at or near the top of the range for ...
Salesforce CPQ, Manager, Functional Transformation Our Deloitte Sales & Service team empowers ... capture, through customer and commercial strategies, digital products and innovation, marketing ...
Salesforce CPQ, Manager, Functional Transformation Our Deloitte Sales & Service team empowers ... capture, through customer and commercial strategies, digital products and innovation, marketing ...
Pricing Technology Program , Functional Transformation Our Deloitte Sales & Service team empowers ... capture, through customer and commercial strategies, digital products and innovation, marketing ...
Pricing Technology Program , Functional Transformation Our Deloitte Sales & Service team empowers ... capture, through customer and commercial strategies, digital products and innovation, marketing ...
... capture, dashboards, and cross-functional collaboration with Cybersecurity, Privacy, Legal, Risk ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
... capture, dashboards, and cross-functional collaboration with Cybersecurity, Privacy, Legal, Risk ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
... capture, dashboards, and cross-functional collaboration with Cybersecurity, Privacy, Legal, Risk ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
... capture, dashboards, and cross-functional collaboration with Cybersecurity, Privacy, Legal, Risk ... Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment * Strong ...
Service Management (ServiceNow / SNOW) Queue Monitoring: Monitor the ServiceNow queue for incoming ... Meeting Facilitation - Take clear meeting minutes, capture action items, and follow up with owners ...
Service Management (ServiceNow / SNOW) Queue Monitoring: Monitor the ServiceNow queue for incoming ... Meeting Facilitation - Take clear meeting minutes, capture action items, and follow up with owners ...
Service Management (ServiceNow / SNOW) Queue Monitoring: Monitor the ServiceNow queue for incoming ... Meeting Facilitation - Take clear meeting minutes, capture action items, and follow up with owners ...
Service Management (ServiceNow / SNOW) Queue Monitoring: Monitor the ServiceNow queue for incoming ... Meeting Facilitation - Take clear meeting minutes, capture action items, and follow up with owners ...
Data Product Owner, Global Deloitte Technology
Toronto, ON · On-site +1
CA$69K - CA$114K/yr
... manage projects within a SAFe Agile framework. This person will: • Capture and translate business requirements into technical specifications with clarity, facilitating the development process for ...
New
Data Product Owner, Global Deloitte Technology
Toronto, ON · On-site +1
CA$69K - CA$114K/yr
... manage projects within a SAFe Agile framework. This person will: • Capture and translate business requirements into technical specifications with clarity, facilitating the development process for ...
New
Role summary Deloitte Services LP is seeking a high-performing Senior Manager, based in or near key ... Coordinate with contracts and capture teams to integrate acquisition strategy early in pipeline ...
Role summary Deloitte Services LP is seeking a high-performing Senior Manager, based in or near key ... Coordinate with contracts and capture teams to integrate acquisition strategy early in pipeline ...
Sales Vice President, Strategic Relationship Management - Client Relationship Executive - Airforce
Sacramento, CA · On-site
Role summary Deloitte Services LP is seeking a high-performing Senior Manager, based in or near key ... Coordinate with contracts and capture teams to integrate acquisition strategy early in pipeline ...
Sales Vice President, Strategic Relationship Management - Client Relationship Executive - Airforce
Sacramento, CA · On-site
Role summary Deloitte Services LP is seeking a high-performing Senior Manager, based in or near key ... Coordinate with contracts and capture teams to integrate acquisition strategy early in pipeline ...
Role summary Deloitte Services LP is seeking a high-performing Senior Manager, based in or near key ... Coordinate with contracts and capture teams to integrate acquisition strategy early in pipeline ...
Role summary Deloitte Services LP is seeking a high-performing Senior Manager, based in or near key ... Coordinate with contracts and capture teams to integrate acquisition strategy early in pipeline ...
Sales Vice President, Strategic Relationship Management - Client Relationship Executive - Airforce
Los Angeles, CA · On-site
Role summary Deloitte Services LP is seeking a high-performing Senior Manager, based in or near key ... Coordinate with contracts and capture teams to integrate acquisition strategy early in pipeline ...
Sales Vice President, Strategic Relationship Management - Client Relationship Executive - Airforce
Los Angeles, CA · On-site
Role summary Deloitte Services LP is seeking a high-performing Senior Manager, based in or near key ... Coordinate with contracts and capture teams to integrate acquisition strategy early in pipeline ...
Channel Sales Manager - NVIDIA Alliance Focus Deloitte is currently seeking candidates for our ... capture, and follow-up actions * Proposing and helping execute alliance programs, client ...
Channel Sales Manager - NVIDIA Alliance Focus Deloitte is currently seeking candidates for our ... capture, and follow-up actions * Proposing and helping execute alliance programs, client ...
Sales Vice President, Strategic Relationship Management - Client Relationship Executive - Airforce
Richmond, VA · On-site
Role summary Deloitte Services LP is seeking a high-performing Senior Manager, based in or near key ... Coordinate with contracts and capture teams to integrate acquisition strategy early in pipeline ...
Sales Vice President, Strategic Relationship Management - Client Relationship Executive - Airforce
Richmond, VA · On-site
Role summary Deloitte Services LP is seeking a high-performing Senior Manager, based in or near key ... Coordinate with contracts and capture teams to integrate acquisition strategy early in pipeline ...
Channel Sales Manager, NVIDIA Focus
San Francisco, CA · On-site
$179K/yr
Channel Sales Manager - NVIDIA Alliance Focus Deloitte is currently seeking candidates for our ... capture, and follow-up actions * Proposing and helping execute alliance programs, client ...
Channel Sales Manager, NVIDIA Focus
San Francisco, CA · On-site
$179K/yr
Channel Sales Manager - NVIDIA Alliance Focus Deloitte is currently seeking candidates for our ... capture, and follow-up actions * Proposing and helping execute alliance programs, client ...
Channel Sales Manager, NVIDIA Focus
Sacramento, CA · On-site
$162K/yr
Channel Sales Manager - NVIDIA Alliance Focus Deloitte is currently seeking candidates for our ... capture, and follow-up actions * Proposing and helping execute alliance programs, client ...
Channel Sales Manager, NVIDIA Focus
Sacramento, CA · On-site
$162K/yr
Channel Sales Manager - NVIDIA Alliance Focus Deloitte is currently seeking candidates for our ... capture, and follow-up actions * Proposing and helping execute alliance programs, client ...
Channel Sales Manager - NVIDIA Alliance Focus Deloitte is currently seeking candidates for our ... capture, and follow-up actions * Proposing and helping execute alliance programs, client ...
Channel Sales Manager - NVIDIA Alliance Focus Deloitte is currently seeking candidates for our ... capture, and follow-up actions * Proposing and helping execute alliance programs, client ...
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79% of people say they have to use vacation days when they’re out sick.
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91% of people say the health insurance costs are okay
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88% of people say they get paid time off.
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76% of people say their manager doesn’t change their shift schedule at the last minute.
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Sometimes. The job can spill into unpaid time.
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63% of people report that their job takes up time that they don’t get paid for.
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87% of people report that it’s easy to take time off if they are sick.
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72% of people report that they get to take their breaks without interruption.
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52% of people think that this employer’s headquarters or owners have a good understanding of what’s really happening where they work.
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67% of people feel that they are kept well informed about how the company is doing as a whole.
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What other companies are hiring for Capture Manager jobs?
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Other
Posted 20 days ago
Deloitte rating
8.1
Based on 86 frontline employees who took The Breakroom Quiz
58th of 138 rated financial services
Job description
Amazon Connect Senior Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Senior Consultant, you'll be a hands-on contributor and workstream lead for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- Minimum 6+ years of overall experience in IT/software delivery, including 3+ years delivering enterprise contact center or cloud solutions end-to-end
- 3+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US
Amazon Connect Senior Consultant, Technical Transformation
Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work you'll do
As an Amazon Connect technical Senior Consultant, you'll be a hands-on contributor and workstream lead for designing, configuring, and building Amazon Connect contact center capabilities. You'll translate requirements into contact flows and integrations, partner closely with client stakeholders and project leadership, and help coordinate day-to-day delivery with onshore/offshore developers. You'll apply AWS best practices to produce secure, reliable solutions and support testing, releases, and early-life stabilization. Key responsibilities include:
- Design and build Amazon Connect solutions (contact flows, routing/queues, IVR, prompts, hours/holiday logic)
- Develop integrations using AWS services (e.g., Lambda, API Gateway, DynamoDB/S3, Lex) and enterprise systems (CRM/ITSM)
- Own technical tasks from design through deployment (estimates, stories, documentation, unit testing)
- Support sprint execution by managing dependencies and unblocking development across teams
- Contribute to quality via code reviews, standards, monitoring/logging, and defect triage
- Troubleshoot production issues and support release cutovers and post-go-live stabilization
- Provide day-to-day client-facing technical guidance; contribute to proposals/solutioning as needed
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationship
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to provide clear guidance to others
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required
- Minimum 6+ years of overall experience in IT/software delivery, including 3+ years delivering enterprise contact center or cloud solutions end-to-end
- 3+ years of hands-on Amazon Connect implementation experience (contact flows, routing/queues, IVR, integrations, testing and cutover)
- 2+ years leading a technical workstream or small delivery team (onshore/offshore) with accountability for scope, quality, and timelines
- Bachelor's degree in Computer Science, Engineering, or equivalent work experience
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available
Preferred
- Experience leading Amazon Connect and other Contact Center as a Service (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
- Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
- Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
- Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
- Telephony/SIP and contact center migration experience
- AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
- Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $110,700 to $218,300.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
#Customer_US
#SS_US