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What are the key skills and qualifications needed to thrive as a Collection Manager, and why are they important?

To thrive as a Collection Manager, you need strong analytical skills, knowledge of credit and collections procedures, and typically a bachelor's degree in business, finance, or a related field. Familiarity with collection software, CRM systems, and relevant regulations such as the Fair Debt Collection Practices Act (FDCPA) is essential. Excellent negotiation, communication, and leadership abilities help you motivate teams and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining compliance, and fostering positive client relationships.

What are some common challenges faced by Collection Managers, and how can they be effectively addressed?

Collection Managers often encounter challenges such as managing difficult conversations with delinquent clients, balancing collection goals with maintaining customer relationships, and ensuring compliance with relevant regulations. Effective strategies include ongoing training in negotiation and conflict resolution, utilizing data-driven tools to prioritize accounts, and fostering strong communication within the collections team. Staying current with industry best practices and legal requirements also helps Collection Managers navigate these challenges successfully.

What are collection managers?

Collection managers are professionals responsible for overseeing and maintaining collections of valuable items, such as artwork, artifacts, documents, or specimens, in museums, libraries, galleries, or archives. Their duties typically involve cataloging, preserving, and ensuring the security and proper storage of collection items. They also coordinate acquisitions, loans, and exhibitions, and may supervise other staff or volunteers. Collection managers play a crucial role in protecting cultural, historical, or scientific assets for future generations.
What other companies are hiring for Collection Manager jobs?
What are the most popular jobs at Darkstar Intelligence?
What are the most popular categories at Darkstar Intelligence?
Infographic showing various Collection Manager job openings at Darkstar Intelligence in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Senior CI Instructor - Operations

Senior CI Instructor - Operations

Darkstar Intelligence LLC

Quantico, VA • On-site

$120K - $1.45M/yr

Full-time

Posted 17 days ago

Job description

Description:Employment Type

Full-Time | On-Site

Clearance Requirement

Active TS/SCI Security Clearance Required
CI Polygraph Preferred


DarkStar Intelligence is seeking a highly experienced Senior CI Instructor – Operations to support advanced operational training initiatives for Intelligence Community and Department of Defense personnel.


This role is ideal for an experienced counterintelligence or HUMINT professional with deep operational expertise and a passion for developing the next generation of mission professionals. The selected candidate will support the design, development, and delivery of operational instruction, practical exercises, and mission-focused tradecraft training within classified environments.


The ideal candidate possesses strong instructional capabilities, operational credibility, and the ability to engage and mentor students in both classroom and field exercise settings.


What You’ll Do
  • Deliver advanced operational instruction supporting CI and HUMINT mission requirements
  • Facilitate classroom instruction, practical exercises, simulations, and operational role-play scenarios
  • Support development and refinement of course materials, lesson plans, and instructional content
  • Evaluate student performance and provide operational feedback and mentorship
  • Ensure training content remains aligned with current operational tradecraft, doctrine, and mission requirements
  • Collaborate with government stakeholders, instructors, and operational SMEs to enhance training effectiveness
  • Support classified training events and field exercises as required
  • Maintain compliance with all security, operational, and instructional standards
Key Responsibilities
  • Develop and deliver operationally relevant CI/HUMINT instruction
  • Support curriculum modernization and training enhancement initiatives
  • Conduct student evaluations and performance assessments
  • Participate in scenario development and exercise execution
  • Ensure instructional content reflects current intelligence community standards and operational practices
  • Provide subject matter expertise during mission planning and training coordination activities
  • Support training documentation, reporting, and after-action review processes
  • Maintain operational security and compliance within classified environments
Requirements:Required Skills
  • Extensive operational experience within Counterintelligence, HUMINT, or related intelligence disciplines
  • Strong instructional presentation and facilitation skills
  • Ability to mentor and develop intelligence professionals in classroom and operational settings
  • Experience conducting operational planning, execution, and mission support activities
  • Strong communication, analytical, and organizational abilities
  • Ability to operate effectively within fast-paced classified environments
  • Proficiency in developing instructional materials and operational exercises
Education & Qualifications


Required Qualifications
  • Active TS/SCI Security Clearance required
  • CI Polygraph preferred
  • U.S. Citizenship required
  • Minimum 8+ years of operational intelligence, CI, or HUMINT experience
  • Experience supporting DoD or Intelligence Community operational environments
  • Prior instructor or training experience supporting intelligence operations
  • Graduate of recognized IC or DoD operational training programs
Preferred Qualifications
  • Experience supporting DIA, INSCOM, SOCOM, or other IC organizations
  • Operational deployment experience
  • Curriculum development experience
  • Experience supporting field exercises and scenario-based operational training
  • Advanced operational tradecraft certifications or instructor certifications

Salary Range

Compensation is based on experience, qualifications, certifications, clearance status, market data, contract requirements, and internal equity considerations.


Physical & Work Environment Requirements

This position is performed primarily within secure government facilities and may require extended periods of sitting, standing, presenting instruction, or supporting field exercises. Occasional CONUS travel may be required in support of training missions.


ADA Accommodations Statement

DarkStar Intelligence is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable federal, state, and local laws.

If you require accommodation during the application or employment process, please contact Human Resources.


Equal Employment Opportunity Statement

DarkStar Intelligence is an Equal Opportunity Employer.

We are committed to creating a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected status under applicable federal, state, or local laws.


Security Notice

All applicants must be U.S. citizens and able to maintain eligibility for access to classified information in accordance with government security requirements.