ZipRecruiter

Log In

DarkStar Intelligence
DarkStar Intelligence

24 Darkstar Intelligence Collection Jobs Hiring Near You

next page

Showing results 1-20

All JobsDarkstar Intelligence Collection Jobs

DarkStar Intelligence Jobs Information

What are the key skills and qualifications needed to thrive as a Collection Specialist, and why are they important?

To thrive as a Collection Specialist, you need a solid understanding of accounts receivable, debt collection processes, and strong numerical proficiency, often supported by a high school diploma or associate degree in finance or business. Familiarity with collection management software, CRM systems, and payment processing tools is commonly required. Excellent negotiation, problem-solving, and interpersonal skills help build rapport with clients and resolve disputes effectively. These skills are crucial for maximizing recoveries, maintaining positive customer relationships, and supporting the financial health of the organization.

What are some common challenges faced by professionals in collection roles, and how can they be effectively managed?

Collection professionals often encounter challenges such as handling difficult or unresponsive customers, meeting collection targets, and staying compliant with regulations. Success in this role requires strong communication skills, empathy, and the ability to negotiate solutions that work for both the customer and the organization. Building rapport and maintaining professionalism can help de-escalate tense situations, while staying organized and familiar with relevant laws ensures compliance and efficiency. Regular training and support from team members also contribute to overcoming these challenges.

What are collection jobs?

Collection jobs involve contacting individuals or businesses to recover overdue payments on accounts, loans, or bills. People in these roles, often called collection agents or debt collectors, work for banks, credit card companies, healthcare providers, or specialized collection agencies. Their responsibilities include negotiating payment plans, updating account information, and ensuring compliance with relevant laws and regulations. Strong communication and negotiation skills are essential for success in this field.

What is the difference between Collection vs Customer Service Representative?

AspectCollectionCustomer Service Representative
Required CredentialsHigh school diploma; sometimes certifications in debt collectionHigh school diploma; customer service training often preferred
Work EnvironmentCall centers, debt collection agencies, financial institutionsRetail stores, call centers, corporate offices
Industry UsageFinance, banking, healthcareRetail, telecommunications, hospitality
Common Search/ComparisonYesYes

Collection specialists focus on recovering unpaid debts, often working in finance or healthcare sectors, with specific skills in negotiation and debt laws. Customer Service Representatives handle inquiries, provide support, and assist customers across various industries. While both roles involve communication skills, collections emphasize debt recovery, whereas customer service centers on customer satisfaction and support.

What are the most popular jobs at Darkstar Intelligence?
What are the most popular categories at Darkstar Intelligence?
Infographic showing various Collection job openings at Darkstar Intelligence in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Senior CI Instructor - Collections

Senior CI Instructor - Collections

DarkStar Intelligence LLC

Quantico, VA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Job description

Job Type
Full-time
Description
*This position is contingent upon contract award. *
DarkStar Intelligence is seeking an experienced Joint Military Counterintelligence Collection Course (JMCCC) Instructor to support the Joint Counterintelligence Training Academy (JCITA), a premier organization delivering advanced counterintelligence training across the Intelligence Community and Department of Defense. JCITA provides comprehensive instruction in CI operations, collections, investigations, functional services, and analysis through in-residence courses, mobile training teams, and distributed learning environments while maintaining accreditation standards established by the Council on Occupational Education (COE).
The JMCCC Instructor will deliver mission-focused instruction designed to prepare Counterintelligence (CI) Agents to independently plan and execute CI collection operations aimed at identifying and detecting Foreign Intelligence Entity (FIE) activities targeting the Department of Defense (DoD). This role requires a highly experienced CI professional with demonstrated expertise conducting the full counterintelligence operational cycle and the ability to translate operational knowledge into engaging classroom instruction and practical exercises.
The position supports a rigorous training environment that includes extended instructional days, hands-on operational exercises, after-hours support, weekend activities, and travel throughout the National Capital Region (NCR). The ideal candidate will thrive in a fast-paced, mission-driven setting and possess strong instructional, operational, and communication skills to effectively mentor and develop the next generation of CI professionals.
Responsibilities
  • Deliver classroom and practical instruction for the Joint Military Counterintelligence Collection Course (JMCCC)
  • Train CI professionals to independently plan, execute, and assess CI collection operations
  • Develop and facilitate operationally relevant practical exercises and scenario-based training events
  • Evaluate student performance through formal assessments, practical exercises, and instructional feedback
  • Provide mentorship and guidance to students on CI tradecraft, operational planning, and source handling techniques
  • Support curriculum updates and instructional improvements to ensure alignment with current mission requirements and tradecraft standards
  • Coordinate closely with government leadership, instructors, and operational SMEs to maintain course quality and instructional effectiveness
  • Support mobile training requirements and travel within the NCR as required
  • Maintain compliance with JCITA instructional standards and COE accreditation requirements

Requirements
  • Minimum of seven (7) years of demonstrated experience conducting, supervising, and/or instructing counterintelligence (CI) or HUMINT collection activities
  • Operational experience conducting the full CI collection operational cycle
  • Strong understanding of counterintelligence collection methodologies, operational planning, and source handling techniques
  • Experience supporting high-tempo operational or training environments
  • Experience serving as a Senior Source Handler, Team Chief, or Operations Officer
  • Prior instructor or curriculum development experience within the Intelligence Community or Department of Defense training environments
  • Experience conducting or supporting Level II Military Counterintelligence Collection (MCC) operations
  • Master's degree (MA/MS) required
  • Graduate of an accredited Counterintelligence Special Agent credentialing school required
  • Completion of one or more of the following JCITA source handling courses required:
  • Military Counterintelligence Collection (MCC) Course
  • Advanced CI Collection Course (ACICC)
  • Joint Military Counterintelligence Collection Course (JMCCC)
  • Active Top Secret (TS) security clearance required
  • Must be eligible for Sensitive Compartmented Information (SCI) access with polygraph eligibility or willingness to complete a polygraph examination

Salary Range
Final compensation will be based on responsibilities, education, experience, skill set, internal equity, market conditions, and applicable laws. DarkStar Intelligence offers a competitive, comprehensive benefits package designed to support the well-being and long-term success of our employees.
Who We Are
DarkStar Intelligence delivers mission-critical support to national security operations across intelligence, cybersecurity, technology, and operational support domains. We partner with government customers to strengthen decision advantage, enhance operational readiness, and advance mission success in complex and evolving threat environments.
Why Work at DarkStar?
At DarkStar Intelligence, you'll contribute directly to high-impact national security missions while growing your professional capabilities in a collaborative, performance-driven environment. We offer competitive compensation, comprehensive benefits, and opportunities for continuous development within a mission-focused team culture.
ADA Accommodations Statement
DarkStar Intelligence is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.
Equal Employment Opportunity Statement
DarkStar Intelligence is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable federal, state, or local law.
E-Verify Participation
DarkStar Intelligence participates in the federal E-Verify program to confirm employment eligibility of all newly hired employees in accordance with applicable law.
Benefits Overview
DarkStar Intelligence offers a comprehensive benefits package, which may include:
  • Medical, dental, and vision coverage
  • Paid time off (PTO) and holidays
  • 401(k) retirement plan options
  • Professional development and training opportunities

Apply