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77 Convergint Operations Program Manager Jobs Hiring Near You

Stripe

Risk Operations Program Manager

Minimum requirements * 10+ years of experience in Program Management, Strategy & Operations, Management Consulting, or Go-to-Market (GTM) Strategy in a fast-paced, high-growth environment * Hands-on ...

Apple

Operations Program Manager, iPhone

Cupertino, CA

$133K - $246K/yr

Description The Operations Program Manager (OPM) launches products on time, with high quality and maximum customer availability. OPMs are pivotal to the dynamic development and launch of Apple ...

Akraya

Operations Program Manager: 25-06931

Seattle, WA

$95 - $98/hr

Program Management - Advanced, Operations - Expert, Resource Planning - Intermediate, Territory Planning - Intermediate, Goal Planning - Advanced Contract Type: W2 Location: Seattle, WA Duration: 6 ...

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Convergint Jobs Information

What is it like to work at Convergint?

Convergint Technologies is a company that values a collaborative and customer-focused work environment, prioritizing teamwork and open communication among its employees. As a leading security and surveillance systems integrator, Convergint offers a dynamic work environment with opportunities for professional growth and development, including training programs and mentorship. Working at Convergint may appeal to candidates who are passionate about delivering exceptional customer experiences and are interested in a fast-paced, technology-driven industry with opportunities for advancement and career progression.

What makes Convergint an attractive place to work?

Convergint Technologies is a leading security and surveillance systems integrator with a strong reputation for delivering innovative solutions to its clients. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and advancement through its various training programs and mentorship initiatives. By joining Convergint, individuals can contribute to the company's mission of protecting people, property, and assets, while also developing their skills and expertise in a rapidly evolving industry.

Do workers at Convergint get paid breaks?

Sometimes. Only some people get paid breaks.
38% of people say they don’t get paid breaks.
Based on data from 32 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Convergint pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
39% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

At Convergint, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
83% of people say they have to use vacation days when they’re out sick.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Is the health insurance from Convergint affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Convergint?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 74% of people with changing schedules find out their shifts one week or less ahead of time.
  • 14% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 5% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 42 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Convergint worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and April 2026.

Do Convergint workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
64% report that they don’t have enough control over which shifts they work.
Based on data from 44 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Convergint workers to change shifts?

Most people find it easy to change shifts.
84% of people report that it’s easy to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Convergint?

Most people find it easy to get time off.
87% of people report it’s easy to get time off.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Convergint managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Convergint spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
31% of people report that their job takes up time that they don’t get paid for.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Convergint?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Convergint good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
72% of people who care for a child or other relative report this is a good place to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Convergint feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Convergint get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at Convergint?

Some people feel stressed out here.
63% of people say they often feel stressed out at work.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Convergint enjoy their jobs?

Most people enjoy their job.
79% of people report they enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Convergint recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 46 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Convergint?

Some people didn’t get enough training when they started.
63% of people report they didn’t get enough training when they started working here.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Convergint?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Convergint’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Convergint is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Operations Program Manager jobs?
What are the most popular jobs at Convergint?
What are the most popular categories at Convergint?
Infographic showing various Operations Program Manager job openings at Convergint in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, 1% Hybrid, and 19% Remote job distribution.
Merchandising Operations Program Manager

Merchandising Operations Program Manager

Chewy

Boston, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Chewy rating

6.9

Company rating: 6.9 out of 10

Based on 223 frontline employees who took The Breakroom Quiz

9th of 39 rated national retailers

Job description

Job Description:
Our Opportunity
Chewy is seeking an Enablement Lead to join our Merchandising Operations organization. This role will own the strategy and execution for how internal and external users learn, adopt, and successfully use the Chewy Partner Hub (CPH).
This person will build scalable enablement programs across training, onboarding, help content, SOPs, job aids, webinars, live learning, and AI-enabled support experiences. They will ensure users have clear, practical guidance for key workflows and that recurring friction is translated into better content, stronger education, and more effective adoption strategies.
This is a high-ownership role for a builder who can create structure where it does not exist today. The right candidate will be able to identify enablement gaps, prioritize the highest-impact opportunities, simplify complex workflows, and partner across Product, Operations, Voice Programs, Analytics, Category Management, and vendor-facing teams to improve user outcomes.
Our ideal candidate has strong judgment, operates effectively in ambiguity, and is passionate about helping people succeed through better education, tools, and support. They are a strong communicator who can translate complex processes into simple, useful guidance and build scalable programs that reduce confusion, improve adoption, and strengthen trust.
What You'll Do
  • Own the strategy for CPH training, onboarding, adoption, and support content across internal and external user groups.
  • Build and maintain scalable help content, SOPs, job aids, onboarding materials, workflow guides, and support documentation for key CPH processes and recurring issues.
  • Develop enablement experiences that support different learning styles through written guidance, webinars, live sessions, recorded walkthroughs, office hours, and other scalable formats.
  • Create structured onboarding programs for new users and new hires so they can ramp quickly and confidently.
  • Own adoption strategies for newly launched CPH tools, features, and workflows, including readiness planning, communications, training, reinforcement, and post-launch follow-up.
  • Partner with Product and business stakeholders to understand upcoming changes, assess user impact, and determine the enablement required for successful launch and adoption.
  • Facilitate steering committee sessions, establish clear operating mechanisms, and translate the feedback into prioritized enablement, content, process, and product actions.
  • Identify recurring user friction across support channels, training sessions, office hours, help requests, and SME feedback, then determine where stronger education or clearer guidance can reduce repeat issues.
  • Partner with the Voice Programs lead to translate recurring user themes into targeted training and content interventions.
  • Partner with Vendor Experience Operations to identify high-friction ticket drivers and address them through stronger help content, and in-tool guidance.
  • Use data and feedback to assess training effectiveness, content quality, adoption, repeat support needs, and areas requiring additional intervention.
  • Establish content governance and maintenance mechanisms so enablement materials remain accurate, current, easy to find, and aligned to evolving workflows.
  • Use AI thoughtfully to improve how users access support, receive tailored guidance, and resolve common questions without increasing manual dependency.
  • Recommend where CPH education and support content should live and partner with Product and related teams on the tooling or platform needed to scale access.
  • Provide clear updates in steering committees and other cross-functional forums on adoption risks, enablement priorities, user readiness, and progress against key actions.
  • Build trusted partnerships across Product, Category Management, Vendor Experience, Analytics, Operations, and other stakeholder teams to drive alignment and action.

What You'll Need
  • 5+ years of business experience in program management, product enablement, training, change management, product adoption, or a related field.
  • Experience designing and delivering training, onboarding, help content, SOPs, job aids, webinars, or similar enablement programs.
  • Demonstrated ability to simplify complex workflows and translate them into clear, practical guidance for different user groups.
  • Strong program management skills, including the ability to prioritize work, create structure, manage dependencies, and drive action across multiple teams.
  • Experience supporting product launches, process changes, tool adoption, or organizational change.
  • Proven ability to operate effectively in ambiguous environments and independently determine the right path forward.
  • Strong written and verbal communication skills, with the ability to influence cross-functional stakeholders and tailor communication to different audiences.
  • Experience gathering feedback, identifying recurring themes, and translating user friction into training, content, process, or product recommendations.
  • Ability to use data and feedback to measure effectiveness, identify gaps, and improve enablement programs over time.
  • Strong attention to detail and commitment to maintaining accurate, useful, and easy-to-access content.
  • Experience facilitating working groups, SME forums, workshops, or cross-functional operating mechanisms.
  • Comfort working with Product, Operations, Analytics, and business stakeholders without direct authority.
  • Familiarity with AI-enabled support, knowledge management platforms, learning tools, or content management systems is preferred.
  • Bachelor's degree required.

The base salary range for this role is $95,500 - $152,500.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

What Chewy employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Chewy

Sourced by ZipRecruiter

Chewy is a prominent player in the e-commerce industry, specifically dedicated to pet owners. Based in Dania Beach, Florida, the company was founded in 2011 with the aim to make pet shopping easier and more convenient. Chewy offers a wide range of products including pet food, toys, and other pet-related essentials from over 1,000 trusted brands, along with prescription food and medications from certified veterinarians. The company stands out for its dedication to providing 24/7 customer service and shipping orders over $49 for free. Chewy's mission is to be the most trusted and convenient online destination for pet parents everywhere by committed to delivering pet happiness.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Year founded

2011

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