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60 Control Risks Customer Service Jobs Hiring Near You

Control Risks

GSOC Analyst - Swing Shift

Boston, MA · On-site

$70K - $80K/yr

Control Risks is seeking a qualified Global Security Operations Center (GSOC) Analyst to support a ... Ability to collaborate with Global Security's Protective Services and Systems & Technology team

Control Risks

GSOC Analyst - Night Shift

Boston, MA · On-site

$70K - $80K/yr

Control Risks is seeking a qualified Global Security Operations Center (GSOC) Analyst to support a ... Ability to collaborate with Global Security's Protective Services and Systems & Technology team

Control Risks

Executive Protection Driver

Chicago, IL · On-site

$80K - $90K/yr

Control Risks is seeking a highly skilled Executive Protection Driver a client located in Chicago ... services to senior executives, ensuring their safety and comfort at all times. This role requires a ...

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What is it like to work at Control Risks?

Control Risks is a global risk consultancy that operates with a culture of collaboration, expertise, and integrity, fostering a work environment where professionals can share knowledge and expertise to deliver high-quality solutions.

The company's team structure is often flat, with a focus on cross-functional collaboration and flexible working arrangements, allowing employees to work on a wide range of projects and develop diverse skill sets. Control Risks' mission is to help organizations navigate complex and dynamic environments, providing strategic advice and operational support to clients across various sectors.

Working at Control Risks may appeal to professionals seeking a challenging and dynamic work environment, with opportunities to develop expertise in risk management, strategic advisory, and operational support, and to contribute to high-profile projects and clients across the globe.
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Infographic showing various Customer Service job openings at Control Risks in the United States as of July 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 83% Physical, and 17% Remote job distribution.

Principal, Regional Disputes Intelligence Lead, USA & Americas

Control Risks

New York, NY

Full-time

Posted 28 days ago

Job description

When clients are engaged in significant disputes, Control Risks provides expertise to assess prospects, investigate facts and support settlement. With 40 global offices, our experience in international markets and network of in-country contacts make us leaders in investigative analysis and complex problem-solving globally.

This role will be responsible for the leadership, management and development of our dispute support practice across the USA and Americas. The successful candidate will lead our engagement with clients, with the following responsibilities:

  1. Identifying and acquiring new client relationships for dispute support services - including business intelligence, investigations and technology support - in the USA, with a focus on legal counsel and litigation funders.
  2. Managing and growing relationships with existing law firm, corporate and investor clients of Control Risks with a focus on selling dispute support and investigations.
  3. Playing a lead role in developing our dispute support strategy with global senior colleagues and managing the delivery of dispute support mandates and complex project work.
  4. Leading our engagement with industry associations and other professional advisors to improve awareness of our brand and services.

Tasks and responsibilities:

Client management and business development

  • Identify and secure new client relationships through proactive business development efforts.
  • Manage and grow existing client relationships and ensure that we best meet our clients' requirements for dispute support work.
  • Ensure proposals focus on our clients' requirements and our ability to meet them, and that our proposals stay ahead of the market by incorporating clients' feedback and service innovation.
  • Represent Control Risks at dispute and litigation support focused events in coordination with global disputes strategic leadership.
  • Delivery of consulting excellence - maintaining and developing market leading position as leading dispute intelligence firm globally.

Brand and profile

  • Develop and maintain a significant profile in the investigations and asset tracing industry.
  • Develop our relationships with industry associations and professional advisors and evaluate the best events and networks to engage with, to raise awareness of our brand and services among dispute support professionals.
  • Identify additional sources of income and profile building opportunities for Control Risks in disputes and litigation support.

Practice management and culture

  • Lead and manage dispute support strategy across USA and Americas, including fostering the professional development of existing team members and identifying skills gaps in the team and addressing them through recruitment and/ or training alongside other colleagues.
  • Ensure that pricing, margins and value are understood in the team to ensure we capture lower and higher margin opportunities.
  • Collaborate with the regional Forensics and Technology teams and other service lines on global business development initiatives.
  • Commercial Management - driving operational efficiencies and margin improvement.
  • Project management - leading by example and setting best practice on the management and client deliverables.

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