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Control Risks

60 Control Risks Customer Service Jobs Hiring Near You

Control Risks

GSOC Analyst - Swing Shift

Boston, MA · On-site

$70K - $80K/yr

Control Risks is seeking a qualified Global Security Operations Center (GSOC) Analyst to support a ... Ability to collaborate with Global Security's Protective Services and Systems & Technology team

Control Risks

GSOC Analyst - Swing Shift

Boston, MA · On-site

$70K - $80K/yr

Control Risks is seeking a qualified Global Security Operations Center (GSOC) Analyst to support a ... Ability to collaborate with Global Security's Protective Services and Systems & Technology team

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What is it like to work at Control Risks?

Control Risks is a global risk consultancy that operates with a culture of collaboration, expertise, and integrity, fostering a work environment where professionals can share knowledge and expertise to deliver high-quality solutions.

The company's team structure is often flat, with a focus on cross-functional collaboration and flexible working arrangements, allowing employees to work on a wide range of projects and develop diverse skill sets. Control Risks' mission is to help organizations navigate complex and dynamic environments, providing strategic advice and operational support to clients across various sectors.

Working at Control Risks may appeal to professionals seeking a challenging and dynamic work environment, with opportunities to develop expertise in risk management, strategic advisory, and operational support, and to contribute to high-profile projects and clients across the globe.
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Infographic showing various Customer Service job openings at Control Risks in the United States as of June 2026, with employment types broken down into 80% Full Time, 10% Temporary, and 10% Contract. Highlights an 100% Physical job distribution.

Skillbridge - Risk Consultant, Control Risks ONE

Control Risks

Reston, VA • On-site

Other

Posted 14 days ago

Job description

The DoW SkillBridge Program is a US-based program for retiring military members designed to provide professional training opportunities. The program duration is up to 180 days.

The Skillbridge Risk Consultant will work 8-hour shifts, Monday through Friday.

The Skillbridge Risk Consultant is responsible for providing support, advice and monitoring to multiple Control Risks clients across the world. This position will interact with clients directly and will require the candidate to provide general security support, risk monitoring and updates as well as be able to respond to any in the moment crisis.

Tasks and Responsibilities:

  • Client support and liaison: Provide expert guidance and act as a key liaison for Control Risks ONE clients in high-stress environments, managing security-related incidents and inquiries.
  • Tailored security solutions: Respond promptly to client requests, delivering bespoke verbal and written security assessments and recommendations based on a deep understanding of their operations, while ensuring proactive crisis management and coordination.
  • Intelligence and security risk consulting: Collect, evaluate, and disseminate relevant open-source and proprietary information, preparing comprehensive threat intelligence reports and risk assessments. Monitor global events and forecast operational impacts to the client based on bespoke escalation protocols and risk registers.
  • Crisis management and provider identification: Support Control Risks crisis management teams and evacuation operations by maintaining situational awareness of crises and identifying security providers to ensure rapid response and client safety.
  • Client account management: Serve as the primary point of contact for assigned accounts.
  • Additional duties: Perform other duties as assigned, contributing to the continuous improvement and success of our team and clients.

Requirements

  • Education and experience: Bachelor's degree in international relations, politics, security studies, criminal justice or a related field, OR equivalent military work experience. Minimum of 3 years' experience in GSOCs, military, NGO, or corporate security operations (preferred 5 years combined experience).
  • Crisis management: Proven ability to remain calm and effective in high-stress environments.
  • Global awareness: Broad knowledge of global geopolitical affairs and the ability to assess operational impacts across various sectors and industries
  • Analytical skills: Strong aptitude for interpreting data sources, with excellent problem-solving and analytical capabilities.
  • Customer service excellence: Outstanding customer service skills, with a strong focus on client satisfaction.
  • Collaborative team player: Demonstrated ability to collaborate effectively with stakeholders at all levels.
  • Communication skills: Exceptional verbal and written communication skills in English, with the ability to adapt communication styles to suit different audiences and cultures. Fluency in Spanish or other foreign language.
  • Adaptability: Ability to be responsive to changing requirements and adaptable to unpredictable circumstances, with a demonstrated capacity to manage multiple priorities simultaneously.
  • Security expertise: Demonstrated knowledge and experience in security risk assessments, physical security, or security operations and planning.
  • Discretion: Ability to act discreetly and apply company policies appropriately to inform decisions and actions.

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