CTG (Computer Task Group) - Supporting a client in the Mid-South region Position Summary: CTG is ... Client Build Support - Lead troubleshooting efforts for complex technical issues and escalations ...
Quick apply

CTG (Computer Task Group) - Supporting a client in the Mid-South region Position Summary: CTG is ... Client Build Support - Lead troubleshooting efforts for complex technical issues and escalations ...
Quick apply
CTG (Computer Task Group) - Supporting a client in the Mid-South region Position Summary: CTG is ... Client Build Support - Lead troubleshooting efforts for complex technical issues and escalations ...
Austin, TX · On-site
CSA • CIS ×3+ • CAD Preferred : • CTA preferred Company : Tata Consultancy Services is a ... Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001 ...
Austin, TX · On-site
CSA • CIS ×3+ • CAD Preferred : • CTA preferred Company : Tata Consultancy Services is a ... Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001 ...
Austin, TX · On-site
... • CAD • CTA Company : Tata Consultancy Services is a business solutions company that ... Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001 ...
Austin, TX · On-site
... • CAD • CTA Company : Tata Consultancy Services is a business solutions company that ... Group. Founded in 1968, the company is headquartered in Mumbai, IND, with a team of 10001 ...
Austin, TX · On-site
The role involves executing build tasks, focusing on ServiceNow configuration and AI feature ... CAD in progress Company : Tata Consultancy Services is a business solutions company that ...
Austin, TX · On-site
The role involves executing build tasks, focusing on ServiceNow configuration and AI feature ... CAD in progress Company : Tata Consultancy Services is a business solutions company that ...
Denver, CO · On-site
... group Required Skills & Experience * The ability to diagnose, troubleshoot, and resolve advanced ... Repetitive use of computer (keyboard/mouse), and phone. Visually inspects, prepares, and analyzes ...
Denver, CO · On-site
... group Required Skills & Experience * The ability to diagnose, troubleshoot, and resolve advanced ... Repetitive use of computer (keyboard/mouse), and phone. Visually inspects, prepares, and analyzes ...
... group Required Skills & Experience * The ability to diagnose, troubleshoot, and resolve advanced ... Repetitive use of computer (keyboard/mouse), and phone. Visually inspects, prepares, and analyzes ...
... group Required Skills & Experience * The ability to diagnose, troubleshoot, and resolve advanced ... Repetitive use of computer (keyboard/mouse), and phone. Visually inspects, prepares, and analyzes ...
CTG (Computer Task Group) - Supporting a client in the Mid-South region Position Summary: CTG is ... Client Build Support - Lead troubleshooting efforts for complex technical issues and escalations ...
Quick apply
CTG (Computer Task Group) - Supporting a client in the Mid-South region Position Summary: CTG is ... Client Build Support - Lead troubleshooting efforts for complex technical issues and escalations ...
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest ... Oracle Technical Consultant Start Date ASAP Oracle Technical Consultant Assignment Length 6+ months ...
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest ... Oracle Technical Consultant Start Date ASAP Oracle Technical Consultant Assignment Length 6+ months ...
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest ... SAP OCM Technical Consultant Job Details Must be strong in OCM Strategy, Planning and Communication ...
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest ... SAP OCM Technical Consultant Job Details Must be strong in OCM Strategy, Planning and Communication ...
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest ... SAP WM Technical Consultant Job Details Works closely to ensure that the project(s) are delivered ...
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest ... SAP WM Technical Consultant Job Details Works closely to ensure that the project(s) are delivered ...
Participates and leads the following project tasks: * Project Kickoff * System Design / Procurement ... Bachelor's degree in a technical field (Computer Engineering, Electrical Engineering, or other ...
Participates and leads the following project tasks: * Project Kickoff * System Design / Procurement ... Bachelor's degree in a technical field (Computer Engineering, Electrical Engineering, or other ...
Baton Rouge, LA · On-site
Participates and leads the following project tasks: * Project Kickoff * System Design / Procurement ... Bachelor's degree in a technical field (Computer Engineering, Electrical Engineering, or other ...
Baton Rouge, LA · On-site
Participates and leads the following project tasks: * Project Kickoff * System Design / Procurement ... Bachelor's degree in a technical field (Computer Engineering, Electrical Engineering, or other ...
Bachelor's or Master's degree in Computer Science, Computer Engineering or a related major ... Ability to accurately scope, plan and estimate the level of effort for tasks * Demonstrated ...
Bachelor's or Master's degree in Computer Science, Computer Engineering or a related major ... Ability to accurately scope, plan and estimate the level of effort for tasks * Demonstrated ...
Atlanta, GA · On-site
Qualifications: * Bachelor's degree in Computer Science, Information Systems, Business ... Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast ...
Atlanta, GA · On-site
Qualifications: * Bachelor's degree in Computer Science, Information Systems, Business ... Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast ...
The Consultant, Technical Delivery (TD) is responsible for the initial technical design ... BA/BS in Computer Science, Computer Information Systems or similar. * 1 to 3 years of experience in ...
The Consultant, Technical Delivery (TD) is responsible for the initial technical design ... BA/BS in Computer Science, Computer Information Systems or similar. * 1 to 3 years of experience in ...
Houston, TX · Remote
... tasks for historical data (Web Service tools or SQL Scripts), integrations between client and ... or computer science or a related program with equivalent work experience. Industry experience in ...
Houston, TX · Remote
... tasks for historical data (Web Service tools or SQL Scripts), integrations between client and ... or computer science or a related program with equivalent work experience. Industry experience in ...
... group Required Skills & Experience * The ability to diagnose, troubleshoot, and resolve advanced ... Repetitive use of computer (keyboard/mouse), and phone. Visually inspects, prepares, and analyzes ...
... group Required Skills & Experience * The ability to diagnose, troubleshoot, and resolve advanced ... Repetitive use of computer (keyboard/mouse), and phone. Visually inspects, prepares, and analyzes ...
The Technical Consultant will work both independently and with a team to review, analyze, market ... Analyze and prepare assessments for flex or traditional group renewals * Review, analyze, and ...
The Technical Consultant will work both independently and with a team to review, analyze, market ... Analyze and prepare assessments for flex or traditional group renewals * Review, analyze, and ...
Atlanta, GA · On-site
Qualifications: * Bachelor's degree in Computer Science, Information Systems, Business ... Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast ...
Atlanta, GA · On-site
Qualifications: * Bachelor's degree in Computer Science, Information Systems, Business ... Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a fast ...
Support implementation projects by coordinating assigned technical tasks, maintaining ... Education Level Bachelor's degree in Information Systems, Computer Science, Business Technology ...
Support implementation projects by coordinating assigned technical tasks, maintaining ... Education Level Bachelor's degree in Information Systems, Computer Science, Business Technology ...
What is it like to work at Computer Task Group?
What makes Computer Task Group an attractive place to work?

Full-time
Posted 7 days ago
Overview
Job Title: Team Lead, Field Services - Refresh Project Team
Location: Onsite – Nashville, TN
Employment Type: Full-Time
Experience Level: Team Lead (5–7 years of experience in desktop support or related field)
Company: CTG (Computer Task Group) – Supporting a client in the Mid-South region
Position Summary:CTG is seeking motivated and customer-focused Field Services Technicians to support desktop and end-user device operations for a valued client in Nashville, TN. This is an excellent opportunity for individuals with foundational IT experience or training to grow their careers in a dynamic and hands-on technical environment.
Key Responsibilities:Client Build Support- Image desktops and laptops with Office 365 and other required software.
- Troubleshoot and resolve imaging issues.
- Install and configure end-user software and tools.
- Validate system builds to ensure readiness for deployment.
End User Support- Respond to help desk calls and provide on-site troubleshooting for desktops, laptops, and peripheral devices.
- Map and troubleshoot printers, network drives, and connectivity issues.
- Confirm resolution with end users and escalate unresolved issues per client procedures.
Actions and Results- Assist with deployment of laptops, M365 support, Zebra printers, medical lab devices, and general end-user support.
- Maintain clear and professional communication with customers.
- Perform basic hardware maintenance and component replacement.
- Track and manage inventory of IT equipment.
Required Skills and Qualifications:- Basic knowledge of desktop/laptop hardware, software, and operating systems.
- Proven experience in managing and resolving complex desktop support issues.
- Ability to lead small technical projects and deployments.
- Experience with enterprise-level ticketing systems and documentation.
- Advanced troubleshooting skills for hardware, software, and network-related issues.
- Strong analytical and problem-solving abilities.
- Familiarity with PC imaging and operational programs.
- Experience working within SLA frameworks and escalation protocols.
- Strong interpersonal and organizational skills.
- Basic understanding of workstation backups and restores.
- Solid communication skills across all organizational levels.
- Familiarity with Microsoft 365 troubleshooting.
- Preferred: A+ Certification or equivalent technical certification.
Ideal Candidate Profile:- 1–2 years of experience in supervisory desktop support or equivalent technical training.
- 5 -7 years of experience in Desktop support or equivalent technical training.
- Eager to learn and grow in a fast-paced IT support environment.
- Comfortable working independently and collaboratively.
- Reliable, detail-oriented, and customer-service focused.
Team Leadership and Supervision
- Supervise and mentor Field Services Technicians, providing guidance and support.
- Coordinate daily tasks and ensure team adherence to SLA and escalation procedures.
- Conduct performance reviews and assist in training and onboarding new technicians.
- Serve as primary point of contact for escalated technical issues and client communications.
- Collaborate with management to improve service delivery and operational efficiency.
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We know that achieving our mission begins and ends with our people—and by people we mean you. Regardless of individual roles or responsibilities, regardless of industry or subject matter expertise, our lives happen in relation to other people—our colleagues, clients, and partners. CTG cultivates a workplace that attracts and develops the best people. Being Great Place to Work-CertifiedTM not only supports our Vision but also validates the rewarding workplace culture that has made CTG a leading IT and digital solutions and services company for more than 55 years.
1,001 - 5,000 Employees
Buffalo, NY, US
1966