Cognizant
Cognizant

61 Cognizant Operations Jobs Hiring Near You

Service Delivery Manager

Worcester, MA · On-site

$140 - $155/hr

Cognizant's CIS (Cognizant Infrastructure Services) Practice is a global leader in providing ... Manage data center hosting operations, infrastructure services, and IT asset lifecycle management.

Posted today

Job Summary Provide technical and operational support to traders and front-office users ensuring ... Cognizant offers the following benefits for this position, subject to applicable eligibility ...

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Cognizant Jobs Information

What is it like to work at Cognizant?

Cognizant is a global professional services company that values innovation, collaboration, and employee growth, fostering a culture that encourages creativity and teamwork. The company's structure is designed to support agile teams, with a flat organizational hierarchy and flexible work arrangements, allowing employees to work from anywhere and collaborate with colleagues across the globe. Working at Cognizant may appeal to candidates who are passionate about technology and innovation, as the company offers opportunities to work on cutting-edge projects, develop new skills, and contribute to its mission of helping clients navigate the digital transformation.

What makes Cognizant an attractive place to work?

Cognizant is a leading global professional services company that provides a wide range of services, including digital transformation, consulting, and technology services, to clients across various industries. The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and professional growth, with opportunities for employees to work on cutting-edge projects and develop new skills. By joining Cognizant, individuals can contribute to the company's mission of helping clients navigate the digital economy and achieve their business goals, while also advancing their own careers and making a meaningful impact in the industry.

Do workers at Cognizant get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.

Does Cognizant pay people when they’re sick?

Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

At Cognizant, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Cognizant affordable enough for their workers?

Most people say the health insurance costs are okay.
84% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at Cognizant?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 62% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 19% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 21 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at Cognizant worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Cognizant workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Cognizant workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at Cognizant?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Cognizant managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Cognizant spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at Cognizant?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 81 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Cognizant good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Cognizant feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cognizant get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Cognizant?

Most people feel stressed here.
72% of people say they often feel stressed at work.
Based on data from 82 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Cognizant enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Cognizant recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Cognizant?

Some people didn’t get enough training when they started.
37% of people report they didn’t get enough training when they started working here.
Based on data from 79 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Cognizant?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 78 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Cognizant’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 77 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Cognizant is doing?

Only some people feel well informed about how the company is doing.
53% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 70 people who took the Breakroom Quiz between December 2024 and August 2026.

What are the most popular job types at Cognizant?

    Infographic showing various Operations job openings at Cognizant in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 97% Physical, and 3% Remote job distribution.

    Senior Consulting Manager - Emergency Preparedness & Response (Utility Operations & Control Centre)

    Cognizant Technology Solutions

    Houston, TX • On-site

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 26 days ago


    Cognizant rating

    7.2

    Company rating: 7.2 out of 10

    Based on 86 frontline employees who took The Breakroom Quiz

    52nd of 72 rated business consultants


    Job description

    Senior Consulting Manager - Emergency Preparedness & Response (Utility Operations & Control Centre)
    Houston, Texas, USA
    About Cognizant Consulting
    Cognizant Consulting is more than Cognizant's consulting practice-we're a global community of 5,000+ experts dedicated to helping clients reimagine their business. Blending our deep industry and technology advisory capabilities, we create innovative business solutions for Fortune 500 clients. And now, we're looking for our next colleague who'll join us in shaping the future of business and technology transformation.
    About the Role
    As a Senior Consulting Manager - Emergency Preparedness & Response (Utility Operations & Control Centre), you will make an impact by leading strategic emergency preparedness, operational resilience, and utility control center transformation initiatives for a large utility client. You will serve as a trusted advisor to senior client stakeholders while overseeing critical grid operations platforms, emergency response readiness, and operational excellence programs that support reliable utility operations before, during, and after major emergency events.
    You will be a valued member of Cognizant Consulting's Utilities practice and will collaborate closely with client leadership, control center operations teams, engineering, field operations, cybersecurity, information technology, and emergency management stakeholders to strengthen resiliency and drive operational improvements.
    In this Role, You Will
    • Lead Operations and Control Centre governance, strategy, and operational excellence initiatives supporting utility operations and emergency response.
    • Oversee the performance, availability, and reliability of Advanced Distribution Management Systems (ADMS), Outage Management Systems (OMS), Supervisory Control and Data Acquisition (SCADA), and associated Operational Technology (OT) platforms.
    • Serve as a senior operational leader during storm activations, emergency response events, and major restoration activities, ensuring effective coordination between control rooms, field operations, executive leadership, and emergency operations teams.
    • Partner with cross-functional teams including Engineering, Telecommunications, Information Technology, Cybersecurity, and Operations to support system enhancements, integrations, testing, and modernization efforts.
    • Develop, maintain, and continuously improve emergency preparedness plans, control center procedures, operating playbooks, and response protocols.
    • Lead and facilitate emergency exercises, restoration readiness reviews, tabletop simulations, and after-action assessments to improve organizational preparedness and response effectiveness.
    • Analyze operational and outage performance data to identify trends, determine opportunities for improvement, and enhance restoration outcomes.
    • Act as a subject matter expert and escalation point for ADMS, OMS, SCADA, and utility operational technology solutions.
    • Ensure compliance with regulatory requirements, NERC standards, utility operational procedures, and OT cybersecurity requirements.
    • Partner with external organizations including regional transmission operators, utilities, emergency management agencies, and mutual assistance partners during large-scale events.
    • Drive continuous improvement initiatives, workforce readiness programs, operational resilience strategies, and organizational change initiatives.

    Work Model
    At Cognizant, we strive to provide flexibility wherever possible while ensuring we meet our client and business commitments.
    This is an onsite position requiring four (4) days per week at the client location in Houston, Texas.
    Regardless of your working arrangement, we are committed to supporting a healthy work-life balance through our wellbeing programs and employee support initiatives.
    The working arrangements for this role are accurate as of the date of posting and may change based on business and client requirements.
    What You Must Have to Be Considered
    • Bachelor's degree in Engineering, Emergency Management, Information Technology, Computer Science, Utilities Management, or a related discipline.
    • 8+ years of experience within utility operations, emergency preparedness, control center management, operational resilience, grid operations, or utility consulting environments.
    • Demonstrated experience leading or supporting utility emergency response activities, storm restoration efforts, business continuity programs, or crisis management initiatives.
    • Knowledge of utility operational technology platforms including ADMS, OMS, SCADA, EMS, or similar utility systems.
    • Strong knowledge of electric and/or gas distribution operations, utility network topology, outage restoration processes, and operational control center workflows.
    • Experience leading cross-functional teams and coordinating multiple stakeholders during high-pressure operational or emergency situations.
    • Strong executive communication, stakeholder management, problem-solving, and leadership skills.

    These Will Help You Succeed
    • Experience with utility technology platforms such as GE, Schneider Electric/AVEVA, Oracle, Itron, Survalent, or comparable solutions.
    • Utility consulting experience supporting electric, gas, or integrated energy clients.
    • Knowledge of grid modernization, distribution automation, distributed energy resources, and digital utility transformation programs.
    • Experience working with FEMA Incident Command System (ICS), Emergency Operations Centers (EOC), and public-sector emergency management agencies.
    • Nice to have: Familiarity with ERCOT operations, transmission organizations, and utility regulatory environments.
    • Nice to have: Professional certifications including Certified Emergency Manager (CEM), Project Management Professional (PMP), NERC certifications, CISSP, or related industry credentials.

    Why Choose Cognizant Consulting
    Our consultants work at the intersection of business and technology, partnering with some of the world's leading organizations to solve complex challenges and drive meaningful transformation.
    At Cognizant Consulting, you will:
    • Work on high-impact programs with leading utility organizations.
    • Collaborate with industry-leading consulting and technology professionals.
    • Build deep expertise in utility operations, resiliency, and digital transformation.
    • Access world-class learning and development opportunities.
    • Advance your career through a culture that values innovation, inclusion, and continuous growth.

    Benefit
    Cognizant offers a competitive total rewards package that includes:
    • Medical, Dental, Vision, and Life Insurance
    • Health Savings and Flexible Spending Accounts
    • 401(k) Plan with Company Contributions
    • Paid Time Off and Paid Holidays
    • Short-Term and Long-Term Disability Coverage
    • Employee Assistance Program
    • Wellbeing and Mental Health Resources
    • Professional Development and Learning Programs
    • Employee Recognition and Reward Programs

    Benefits are subject to eligibility requirements and may vary based on employment status and location.
    Post Closing Date
    Applications will be accepted until August 30, 2026.
    About Cognizant:
    Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.
    Additional employment information
    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
    Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
    Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
    If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [email protected] for roles based in the Americas or [email protected] for roles based in India.

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