Cognizant
Cognizant

60 Cognizant Operations Jobs Hiring Near You

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Cognizant Jobs Information

What is it like to work at Cognizant?

Cognizant is a global professional services company that values innovation, collaboration, and employee growth, fostering a culture that encourages creativity and teamwork. The company's structure is designed to support agile teams, with a flat organizational hierarchy and flexible work arrangements, allowing employees to work from anywhere and collaborate with colleagues across the globe. Working at Cognizant may appeal to candidates who are passionate about technology and innovation, as the company offers opportunities to work on cutting-edge projects, develop new skills, and contribute to its mission of helping clients navigate the digital transformation.

What makes Cognizant an attractive place to work?

Cognizant is a leading global professional services company that provides a wide range of services, including digital transformation, consulting, and technology services, to clients across various industries. The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and professional growth, with opportunities for employees to work on cutting-edge projects and develop new skills. By joining Cognizant, individuals can contribute to the company's mission of helping clients navigate the digital economy and achieve their business goals, while also advancing their own careers and making a meaningful impact in the industry.

Do workers at Cognizant get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.

Does Cognizant pay people when they’re sick?

Yes. Most people get paid when they’re sick.
77% of people say they would get paid if they were sick but scheduled to work.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

At Cognizant, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
72% of people say they have to use vacation days when they’re out sick.
Based on data from 43 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Cognizant affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 50 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at Cognizant?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 65% of people with changing schedules find out their shifts one week or less ahead of time.
  • 10% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 20 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Cognizant worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 51 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Cognizant workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
36% report that they don’t have enough control over which shifts they work.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for Cognizant workers to change shifts?

Some people find it hard to change shifts.
46% of people report that it’s hard to change shifts if they need to.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at Cognizant?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Cognizant managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Cognizant spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 57 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Cognizant?

Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Cognizant good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Cognizant feel treated with respect by their managers?

Most people feel treated with respect by their managers.
87% of people say they’re treated with respect by their managers.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cognizant get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 46 people who took the Breakroom Quiz between April 2025 and April 2026.

Is it stressful to work at Cognizant?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cognizant enjoy their jobs?

Only some people enjoy their job.
34% of people report they don’t enjoy their job.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at Cognizant recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 51 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at Cognizant?

Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 47 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at Cognizant?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 45 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think Cognizant’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how Cognizant is doing?

Only some people feel well informed about how the company is doing.
45% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.
What are the most popular job types at Cognizant?
    What are the most popular categories at Cognizant?
    Infographic showing various Operations job openings at Cognizant in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 89% Physical, and 11% Remote job distribution.

    General Manager - Healthcare Customer Service Operations (Troy)

    Cognizant

    Troy, MI • On-site

    $190K - $210K/yr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted yesterday

    New


    Cognizant rating

    7.4

    Company rating: 7.4 out of 10

    Based on 85 frontline employees who took The Breakroom Quiz

    52nd of 72 rated business consultants


    Job description

    General

    Cognizant’s Intuitive Operations & Automation (IOA) business unit is one of Cognizant’s highest growth businesses. To accelerate this growth even further, IOA is fast-growing into industries, service lines and markets globally. One of IOA’s strategic growth markets is North America, and we are looking for a highly accomplished, successful Healthcare IOA service line specialist (SLS). The Healthcare SLS will be responsible for the growth and profitability of the vertical. Own an aggressive growth strategy by fast-growing market share and further penetrating existing client relationships with additional valued solutions. The applicant will have a visible presence within the Healthcare industry representing Cognizant and our service offerings across the Payor and Provider industry landscape.

    Role Summary

    The applicant will be hired as a Healthcare BPO/BPAAS sales SLS within the NA Intuitive Operations and Automation practice.

    Location

    East Coast Applicants preferred - Open to US

    Level

    Director

    Travel

    Travel will vary depending on customer and prospect requirements.

    Experience & Qualifications
    • Experience working for a leading BPS, Consulting, or relevant Healthcare organization (Payer / provider organizations) and in supporting Payviders and RCM services is needed.
    • Consistent record of growing a business successfully over the years through strong client relationships and a deep understanding of the Healthcare Industry.
    • Demonstrated ability of building sales and account management teams and supporting clients at all levels.
    • Deep understanding of Digital Operations/BPS and able to engage C-level executives in detailed BPO deal, solution, transition, and transformation shaping discussions and lead end to end of an entire lifecycle of a deal.
    • Deep Healthcare knowledge in Payer or Provider space and RCM services.
    • Significant international experience required including being conversant in global service delivery models – both shared services and BPS.
    • Well- developed “rolodex” as well as the tried ability to create strategic partnerships with large and sophisticated organizations.
    • Ability to operate in a fast-paced ambitious and highly matrixed organization.
    • Validated ability to guide, influence and develop a wide range of professionals.
    • Strong problem solving and analytical skills and the ability to “roll up your sleeves” and work with a client to create timely solutions and resolutions.
    Key Responsibilities
    • Define and improve the go-to-market plans, offerings, and value propositions.
    • Drive sales, Pipeline and revenue generators.
    • Create strong relationships and collaboration with both the Delivery Leader in the Healthcare BPS as well as the larger Healthcare sector in general such that there is consistent value and expansion of offerings and growth across the whole of the practice.
    • Build strong internal relationships with Cognizant’s vertical BU Heads, offshore Delivery Heads, and other core leaders.
    Other Skills And Experience

    Bachelor’s / Master’s degree or equivalent experience in business management / administration; or health case discipline preferred.

    Global Business Services – Client-facing GBS project experience is helpful.

    Technology Outsourcing - Background in technology outsourcing solutions is helpful.

    Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

    Compensation and Benefits

    The annual salary for this position is between $190,000 - $210,000 depending on the experience and other qualifications of the successful candidate.

    This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant’s applicable plans.

    Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

    Benefits
    • Medical/Dental/Vision/Life Insurance
    • Paid holidays plus Paid Time Off
    • 401(k) plan and contributions
    • Long-term/Short-term Disability
    • Paid Parental Leave
    • Employee Stock Purchase Plan
    Language Requirements

    Basic English proficiency is required for Company-wide communications purposes.

    Certifications

    Certified Sales Professional (CSP) Certified Marketing Management Professional (CMMP)

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