Cleo
Cleo

61 Cleo Customer Success Manager Jobs Hiring Near You

Customer Success Manager Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility ...

The Customer Success Manager will perform and be proficient at all phases of the Customer Onboarding process from Pre-launch through post launch follow up and optimization. In performing these tasks ...

As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...

Customer Success Manager

Oakland, CA ยท On-site

$70K - $100K/yr

Customer Success Manager Oakland, CA Join the team that's building the future of work, today. At Bee Genius, we thrive on innovation and pushing the boundaries -- and we are pushing the boundaries of ...

Customer Success Manager As the leader in transit technology, Clever Devices, (Hitachi Rail CD U.S. Ltd.) vision is to make meaningful contributions to worldwide mobility. Our goal is to be the ...

Customer Success Manager

Orlando, FL ยท On-site

$15K - $25K/mo

Customer Success Manager Captivea is a leading Odoo Gold Partner with a global presence across the USA, France, Switzerland, Canada, Singapore, and India. We help growing and mid-market companies ...

Customer Success Manager

$100K - $170K/yr

About this Role Customer Success Manager at Blinkops serve as the trusted technical and business advisor for our customers being a critical intersection of technical and business expertise with a ...

Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales ...

Customer Success Manager At ITRADE STEM, we help create jobs and support the future of industries like space, technology, energy, and manufacturing. We do this by creating programs that teach skills ...

Customer Success Manager

Kansas City, MO ยท On-site

$33.65 - $63.65/hr

Oracle Health Customer Success Manager The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous ...

Customer Success Manager

Manhattan, NY ยท On-site

$80 - $110/hr

About the Role We're looking for a Customer Success Manager who combines industry expertise, strategic thinking, strong customer success fundamentals, and a deep ownership mentality. This role ...

Customer Success Manager Themis is a collaborative governance, risk, and compliance platform helping banks, credit unions, and fintechs streamline oversight, strengthen compliance programs, and move ...

Customer Success Manager SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired ...

As a Customer Success Manager, you will develop strong relationships with your customers and ensure their long-term success on the Justworks platform. You will work as an extension of their teams ...

Showing results 41-60

Cleo Jobs Information

What is it like to work at Cleo?

Cleo is a fintech company that prioritizes a culture of innovation, collaboration, and customer-centricity, fostering a dynamic and supportive work environment.

The company's team structure is designed to encourage cross-functional collaboration, with a flat organizational hierarchy and open communication channels, allowing employees to work closely with colleagues from various departments. Cleo's mission is to empower individuals and businesses to take control of their financial lives through its AI-powered financial management platform.

Working at Cleo may appeal to candidates who are passionate about fintech, innovation, and customer experience, as the company offers opportunities for professional growth, skill development, and contributions to a mission-driven organization.

What makes Cleo an attractive place to work?

Cleo is a leading fintech company that provides innovative financial management solutions, positioning itself at the forefront of the industry's digital transformation. The company's workplace is characterized by a culture of collaboration, innovation, and stability, with a focus on delivering high-quality products and services to its customers. Joining Cleo offers opportunities for professionals to contribute to the company's mission, develop their skills, and grow their careers in a dynamic and rapidly evolving industry.

What are the most popular categories at Cleo?

Infographic showing various Customer Success Manager job openings at Cleo in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 33% Physical, and 67% Remote job distribution.

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Re-posted 8 days ago


Job description

Customer Success Manager

Oma Fertility is a network of fertility clinics located across the United States that provides medical, financial, and emotional support throughout a patient's fertility journey. Oma's mission is to make fertility care accessible through affordable/transparent pricing and its innovative technology.

Oma Fertility is seeking a Customer Success Manager to support a team of Care Advocates. This role will help drive customer acquisition and retention, with the goal of maintaining high levels of customer satisfaction throughout their fertility journey.

Key responsibilities include working directly with company leaders, sales, finance, marketing, product, clinical team members and practice managers to understand the customer journey through key metrics. As the Customer Success Manager, you will be involved directly in the creation, implementation, use, and iteration of the processes to support the customers and the mission of Oma Fertility. Identify gaps in processes that impact the success of our customers and collaborate with the teams needed to resolve those issues.

Required qualifications include a bachelor's degree, 2+ years of professional experience in a customer success, account management, project management, or other relevant experiences, ideally in a high-growth, start-up environment, and enthusiasm for Oma Fertility's mission.

Preferred qualifications include experience with eIVF and Salesforce, excellent computer knowledge, including proficiency in Word and Excel, detail-oriented with strong analytical, writing, and communication skills, comfortable working in a startup environment and wear multiple hats, experience with developing best practices, creating scalable systems, and automating routine processes, ability to adopt a continuous improvement mindset and actively contribute to the processes and procedures of the Customer Success team, organized, diligent, and self-motivated, and a proven ability to inspire, coach, and motivate a team and customers.

Passion for empathic healthcare and customer advocacy, fertility experience is a plus.