ZipRecruiter

Log In

Citigroup Inc
Citigroup Inc

62 Citigroup Operations Program Manager Jobs Hiring Near You

Stripe

Consumer Operations, Program Manager

New York, NY · On-site +1

$150K - $210K/yr

Consumer Operations, Program Manager - Stripe, LLC - New York, NY Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world ...

Stripe

Consumer Operations, Program Manager

New York, NY · On-site

$150K - $210K/yr

Consumer Operations, Program Manager - Stripe, LLC - New York, NY Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world ...

previous pagenext page

Showing results 41-60

All JobsCitigroup JobsCitigroup Operations Program Manager Jobs

Citigroup Inc Jobs Information

What is it like to work at Citigroup?

Citigroup is a global financial institution that values diversity, inclusion, and innovation, fostering a collaborative and dynamic work environment. The company operates through various business units, including consumer banking, corporate and investment banking, and markets and securities, with a focus on providing financial services to individuals, corporations, and governments worldwide. Working at Citigroup may appeal to candidates seeking a challenging and rewarding career in finance, with opportunities for professional growth and development in a global organization.

What makes Citigroup an attractive place to work?

Citigroup is a leading global financial institution with a long history of innovation and a commitment to serving clients across the world. The company offers a dynamic and inclusive work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on complex projects and develop skills in a rapidly evolving industry. As a Citigroup employee, you can contribute to the company's mission of building a better future for all, with opportunities to make a meaningful impact, advance your career, and develop a wide range of skills and expertise.

Do workers at Citibank get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 47 people who took the Breakroom Quiz between August 2025 and July 2026.

Does Citibank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
98% of people say they would get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between August 2025 and July 2026.

At Citibank, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
70% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 63 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from Citibank affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 57 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at Citibank?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 41% of people with changing schedules find out their shifts one week or less ahead of time.
  • 21% of people with changing schedules find out their shifts two weeks ahead of time.
  • 14% of people with changing schedules find out their shifts three weeks ahead of time.
  • 24% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 29 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Citibank worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 102 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Citibank workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 92 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Citibank workers to change shifts?

Most people find it easy to change shifts.
79% of people report that it’s easy to change shifts if they need to.
Based on data from 43 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at Citibank?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 59 people who took the Breakroom Quiz between August 2025 and July 2026.

Do Citibank managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 116 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Citibank spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 109 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Citibank?

Most people find it easy to take sick days.
91% of people report that it’s easy to take time off if they are sick.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and June 2026.

Is a Citibank job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and January 2026.

Is working at Citibank good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
94% of people who care for a child or other relative report this is a good place to work.
Based on data from 36 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Citibank feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Citibank get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 60 people who took the Breakroom Quiz between August 2025 and July 2026.

Is it stressful to work at Citibank?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 61 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Citibank enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 52 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Citibank recommend working with their team?

Only some people recommend working with their team.
51% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Citibank?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 66 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Citibank?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 54 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Citibank’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 55 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers feel well informed about how Citibank is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 73 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Operations Program Manager jobs?
What are the most popular jobs at Citigroup?
What are the most popular categories at Citigroup?
Infographic showing various Operations Program Manager job openings at Citigroup in the United States as of August 2026, with employment types broken down into 91% Full Time, and 9% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Consumer Operations, Program Manager

Stripe

New York, NY • On-site, Remote

$150K - $210K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 17 days ago

Job description

Consumer Operations, Program Manager - Stripe, LLC - New York, NY Who we areAbout Stripe

Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you'll doResponsibilities
  • Lead or collaborate with cross-functional teams, including Product, Engineering, Legal, Compliance, Support, Operations Technology, and Vendor Management, to define operational requirements for new Link/Crypto onramp products, features, and experiments. 
  • Partner with Product and Engineering teams to design and implement the infrastructure and tools needed to support operational workflows. 
  • Represent the interests of users in product development discussions and advocate for solutions that improve the consumer experience. 
  • Develop customer support strategies and implement tools to enhance self-service options for users.
  •  Ensure operational processes and product features comply with applicable local laws, regulations, and consumer protection requirements. 
  • Monitor and analyze operational metrics, driving continuous improvements to meet key performance objectives, such as consumer satisfaction, contact rate, and service-level agreements (SLAs).
Who you areMinimum requirements

Must have a Bachelor's degree or foreign equivalent in Business, Management, Economics or a related field, plus 5 years of post bachelor's progressive experience in Operations. Must also have each of the following:

  • 5 years experience pulling data, creating queries and analyzing large datasets using SQL.
  • 4 years experience leading end-to-end execution of large, cross-functional projects to improve user and Support Specialist experience and operational efficiency.
  • 1 year of experience with designing and executing comprehensive test cases for new features, system updates, and process changes.
  • 1 year experience coordinating feedback loops between end users, support teams and product teams.
  • 1 year experience writing Product Requirement Documents (PRDs) and Business Requirement Documents (BRDs) and the ability to translate operational needs into technical requirements.
  • 1 year experience with CRM and support platforms including Salesforce, Case Studio, and CRV, including designing and implementing automations, workflows, and routing logic to reduce manual tasks for Support agents.

Salary: $150,301 - $210,600/yr

This salary range represents the base salary range for the role and any sales commissions /sales bonuses targets, if applicable, would be in addition to the base salary.

40 hrs/week

50% Telecommuting permitted

Multiple Positions Available. 

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. NY33 #LI-DNI

Apply