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60 Chubb Customer Service Jobs Hiring Near You

Chubb

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

With operations in 54 countries, Chubb provides commercial and personal property and casualty ... customer service is a plus! * Previous Property and Casualty insurance experience a plus

Chubb

Customer Service Representative

O Fallon, MO · On-site

$34K - $57K/yr

With operations in 54 countries, Chubb provides commercial and personal property and casualty ... customer service is a plus! * Previous Property and Casualty insurance experience a plus

Chubb

StreamLabs Customer Service Representative

Smyrna, GA · On-site

$15.75 - $21.25/hr

Chubb is renowned for its extensive product offerings, robust distribution capabilities, financial ... As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team ...

Chubb

StreamLabs Customer Service Representative

Smyrna, GA · On-site

$15.75 - $21.25/hr

Customer Service Representative StreamLabs, a pioneering leader in the IoT sector, specializes in ... Chubb is renowned for its extensive product offerings, robust distribution capabilities, financial ...

Chubb

Billing Customer Service Representative

Phoenix, AZ · On-site

$16 - $20.75/hr

Initial and ongoing training will include, but is not limited to, Chubb product offerings and all ... Provide excellent customer service and quality technical content via incoming telephone calls, text ...

Chubb

StreamLabs Customer Service Representative

Smyrna, GA · On-site

$16 - $21.75/hr

Chubb is renowned for its extensive product offerings, robust distribution capabilities, financial ... As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team ...

Chubb

Billing Customer Service Representative

Phoenix, AZ · On-site

$16 - $20.75/hr

Initial and ongoing training will include, but is not limited to, Chubb product offerings and all ... Provide excellent customer service and quality technical content via incoming telephone calls, text ...

Chubb

Billing Customer Service Representative, PRS

Phoenix, AZ · On-site

$16 - $21.50/hr

Job Title Customer Service Professional When you grow, Chubb grows. And if you're the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow ...

Chubb

StreamLabs Customer Service Representative

Smyrna, GA · On-site

$16 - $21.75/hr

Chubb is renowned for its extensive product offerings, robust distribution capabilities, financial ... As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team ...

Chubb

Billing Customer Service Representative

Phoenix, AZ · On-site

$17 - $21.75/hr

Initial and ongoing training will include, but is not limited to, Chubb product offerings and all ... Provide excellent customer service and quality technical content via incoming telephone calls, text ...

Chubb

Billing Customer Service Representative

Phoenix, AZ · On-site

$17 - $21.75/hr

Initial and ongoing training will include, but is not limited to, Chubb product offerings and all ... Provide excellent customer service and quality technical content via incoming telephone calls, text ...

Chubb

Billing Customer Service Representative

O Fallon, MO · On-site

$16 - $20.50/hr

Initial and ongoing training will include, but is not limited to, Chubb product offerings and all ... Provide excellent customer service and quality technical content via incoming telephone calls, text ...

Chubb

Customer Service Representative

Phoenix, AZ · On-site

$37K - $59K/yr

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 ... Provide a total service for assigned clients, working with designated key contacts across all ...

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Chubb Jobs Information

What is it like to work at Chubb?

Chubb is a global insurance company that values a culture of innovation, collaboration, and customer-centricity, fostering a dynamic and supportive work environment. The company's structure is divided into various business units, including personal and commercial insurance, reinsurance, and specialty insurance, allowing employees to work on diverse projects and develop a range of skills. Working at Chubb may appeal to candidates who are passionate about making a positive impact on people's lives through risk management and insurance solutions, and who are looking for a challenging and rewarding career in a global organization.

What makes Chubb an attractive place to work?

Chubb is a leading global insurance company with a long history of providing financial protection to individuals and businesses, offering a wide range of insurance products and services. The company's workplace culture values innovation, collaboration, and employee development, with opportunities for employees to work on complex projects, share knowledge, and build relationships with colleagues from diverse backgrounds. Joining Chubb can provide professionals with a chance to make a meaningful impact, drive business growth, and advance their careers in a stable and secure environment.

Do workers at Chubb get paid breaks?

Sometimes. Only some people get paid breaks.
62% of people say they don’t get paid breaks.
Based on data from 13 people who took the Breakroom Quiz between February 2025 and August 2026.

Does Chubb pay people when they’re sick?

Yes. Most people get paid when they’re sick.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

At Chubb, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Chubb affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 39 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Chubb?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 33 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 25% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 38% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between February 2025 and January 2026.

Do workers at Chubb worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and February 2026.

Do Chubb workers get to choose the shifts they work?

Most people get to choose which shifts they work.
78% report that they have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Chubb workers to change shifts?

Most people find it easy to change shifts.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Chubb?

Most people find it easy to get time off.
84% of people report it’s easy to get time off.
Based on data from 61 people who took the Breakroom Quiz between December 2024 and August 2026.

Do Chubb managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 24 people who took the Breakroom Quiz between January 2025 and February 2026.

Do jobs at Chubb spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Chubb?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at Chubb good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
78% of people who care for a child or other relative report this is a good place to work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Chubb feel treated with respect by their managers?

Most people feel treated with respect by their managers.
86% of people say they’re treated with respect by their managers.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Chubb get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

Is it stressful to work at Chubb?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Chubb enjoy their jobs?

Most people enjoy their job.
74% of people report they enjoy their job.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at Chubb recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at Chubb?

Some people didn’t get enough training when they started.
44% of people report they didn’t get enough training when they started working here.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at Chubb?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think Chubb’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
77% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 61 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how Chubb is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and August 2026.

What are the most popular job types at Chubb?

    What are the most popular jobs at Chubb?

    What are the most popular categories at Chubb?

    Infographic showing various Customer Service job openings at Chubb in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 96% Physical, and 4% Remote job distribution.

    Customer Service Representative

    Chubb

    Whitehouse Station, NJ

    $33K - $57K/yr

    Full-time

    Re-posted 5 days ago

    Chubb rating

    8.2

    Company rating: 8.2 out of 10

    Based on 67 frontline employees who took The Breakroom Quiz

    147th of 315 rated insurance

    Job description

    The primary responsibility of this position will be to handle processing of new lines, renewals and endorsements for all Custom Solutions products including Workers Compensation, Custom policies and Group Personal Excess. The Customer Service Representative will partner with our Premier and Custom Solutions Underwriters to provide accurate policies and certificates, incorporate compliance practices, resolve premium discrepancies, and prepare accounts for renewal.  

    Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

    At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

    Competencies:

    • Proven superior customer service skills
    • Accuracy - ability to process requests with minimal errors
    • Excellent written and oral communication skills
    • Excellent time management skills
    • Self-motivated team player that enjoys working in a fast paced environment. The individual must be able to work independently while supporting the department's team goals
    • Demonstrated strong business acumen and understanding of PRS Business goals
    • Ability to manage multiple priorities and be results oriented
    • Excellent analytical and problem solving skills
    • Accepts accountability and demonstrates good business judgment
    • Strong PC skills including proficiency in Word and Excel

    Education and Experience:

    • College degree preferred or relevant experience
    • Strong Masterpiece knowledge/background experience preferred and/or Personal Lines Insurance knowledge
    • Knowledge of Chubb PRS systems a plus 
    • Knowledge of the PLS system a plus
    • Knowledge of Commercial processing systems including CUW, WIP, E-premium, Customarq, and APEX a plus but not required

    The pay range for the role is $33,000 to $57,000 The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

    What Chubb employees say

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    About Chubb

    Sourced by ZipRecruiter

    Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

    Industry

    Insurance services

    Company size

    10,000+ Employees

    Headquarters location

    Warren, NJ, US

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