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Job Summary:
CBTS serves enterprise and midmarket clients across the United States and Canada, providing flexible technology solutions. They are seeking a Pre-Sales Technical Solutions Engineer – Cisco to support sales pursuits by architecting Cisco-based solutions and guiding deals from discovery to close.
Responsibilities:
• Partner with Account Executives to qualify Cisco opportunities and lead technical discovery conversations with customers.
• Act as the technical advisor throughout the sales lifecycle, from opportunity identification through deal close.
• Align Cisco technology recommendations to customer business drivers, operational requirements, and desired outcomes.
• Support competitive presales motions by shaping technically sound, commercially viable solutions.
• Architect Cisco-based solutions across networking, security, collaboration, and cloud-managed (Meraki) portfolios.
• Design scalable, supportable architectures aligned to customer environments and lifecycle strategies.
• Support RFPs, RFIs, and customer proposals with detailed technical write-ups, solution narratives, and bills of materials (BOMs).
• Ensure proposed solutions are implementable, supportable, and aligned with available professional and managed services offerings.
• Build accurate configurations and pricing using Cisco tools including CCW, CCW-R, EAMP Tool, and subscription quoting workflows.
• Execute and manage Cisco Deal Registration, OIP, TIP, and Quick Quotes (QQ) processes in alignment with partner requirements.
• Leverage Cisco Smart Plays, promotions, and lifecycle incentives to maximize deal competitiveness and margin.
• Collaborate closely with Inside Sales to ensure customer-facing quotes are accurate, compliant, and aligned with scope and timelines.
• Position and attach Professional Services and Managed Services to product opportunities.
• Integrate advisory, implementation, and ongoing managed services into end-to-end customer solutions.
• Support lifecycle selling motions including land, adopt, expand, renew, and subscription transitions.
• Ensure solutions are operationally viable, lifecycle-aware, and positioned for long-term customer success.
• Holds configurations, pricing, and technical documentation to a high standard of accuracy and compliance.
• Centers solution design on customer business drivers, lifecycle needs, and long-term value rather than one-time transactions.
• Takes accountability for the technical component of opportunities from initial discovery through deal close, including partner processes, registrations, and lifecycle considerations.
• Articulates technical architectures clearly and confidently to both technical and non-technical stakeholders, translating complex Cisco solutions into buyer‑appropriate narratives.
• Understands how promotions, deal registration, subscriptions, and services attachment impact competitiveness, margin, and customer success.
• Works seamlessly across Account Executives, Inside Sales, Services, and Partner Teams to deliver cohesive, end-to-end solutions.
• Navigates ambiguity, resolves gaps, and adapts solution designs quickly to meet evolving customer and sales requirements without sacrificing quality.
Qualifications:
Required:
• 5–10 years of experience in presales, solutions engineering, or technical sales with a focus on solution-, outcome-, and value-based selling
• Demonstrated experience positioning Professional Services and Managed Services alongside product solutions
• Experience integrating advisory, implementation, and managed services into end-to-end solutions
• Strong understanding of technology lifecycle selling and subscription-based models
Preferred:
• Cisco presales experience
• CCNA or CCNP preferred
• Cisco specialization certifications a plus
Company:
CBTS provides end-to-end IT and communications solutions that allow businesses to improve efficiency, enable innovation, and mitigate risk. Founded in 1994, the company is headquartered in Cincinnati, USA, with a team of 1001-5000 employees. The company is currently Late Stage.