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Caesars Entertainment
Caesars Entertainment

117 Caesars Entertainment Customer Service Jobs Hiring Near You

Caesars Entertainment

Executive Host

Columbus, OH · On-site

The ideal candidate for this position will be resilient, tenacious, and have a passion for service in a customer-facing role as well as the ability to develop relationships via the telephone.

Caesars Entertainment

Trattoria Server

Columbus, OH · On-site

Delivery, Customer service, Organization and cleanliness of the restaurant both the front and back of the house. * Required to replenish the dining room items (i.e. salt/pepper, ketchup, etc.). * The ...

Caesars Entertainment

HOUSEKEEPER 1

Columbus, OH · On-site

$13.50 - $17.50/hr

They display a strong commitment to customer service through the delivery of our service standards, safety procedures and standard operating procedures. Housekeeping ensures cleanliness and ...

Caesars Entertainment

SECURITY OFFICER

Columbus, OH · On-site

$15 - $17.75/hr

Makes sure customers are of age by checking ID * Very Guest Service oriented. * All other duties as assigned What You Will Need * Must have excellent communication skills, be polite, and present a ...

Caesars Entertainment

Banquet Staff

Columbus, OH · On-site

$13 - $16.50/hr

Must be committed to 100% customer service! * Must be physically able to lift up to 25lbs, bend, stoop, climb, and reach with or without reasonable accommodation. * Must be able to stand/walk/ sit ...

Caesars Entertainment

SECURITY OFFICER

Columbus, OH · On-site

$15.50 - $18.25/hr

Makes sure customers are of age by checking ID * Very Guest Service oriented. * All other duties as assigned Qualifications * Must have excellent communication skills, be polite, and present a neat ...

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Caesars Entertainment Jobs Information

What is it like to work at Caesars Entertainment?

Caesars Entertainment is a dynamic and customer-centric organization that prioritizes teamwork, innovation, and community involvement. The company operates a diverse range of properties, including casinos, hotels, and resorts, offering a unique blend of hospitality, entertainment, and gaming experiences. Working at Caesars Entertainment may appeal to individuals who are passionate about delivering exceptional customer service, working in a fast-paced environment, and contributing to a company that values employee growth and development.

What makes Caesars Entertainment an attractive place to work?

Caesars Entertainment is a leading hospitality and gaming company with a rich history and a strong presence in the entertainment industry, offering a unique blend of luxury and excitement. The company fosters a dynamic work environment that encourages innovation, collaboration, and professional growth, with opportunities to work on high-profile projects and events. As a result, Caesars Entertainment provides a platform for employees to develop their skills, advance their careers, and make a meaningful impact in the industry.

Do workers at Caesars Entertainment get paid breaks?

Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 77 people who took the Breakroom Quiz between July 2025 and July 2026.

Does Caesars Entertainment pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
60% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 103 people who took the Breakroom Quiz between July 2025 and July 2026.

At Caesars Entertainment, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
82% of people say they have to use vacation days when they’re out sick.
Based on data from 101 people who took the Breakroom Quiz between July 2025 and July 2026.

Are part-time workers able to get health insurance from Caesars Entertainment?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.

Is the health insurance from Caesars Entertainment affordable enough for their workers?

Most people say the health insurance costs are okay.
85% of people say the health insurance costs are okay
Based on data from 81 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at Caesars Entertainment?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 108 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 47% of people with changing schedules find out their shifts one week or less ahead of time.
  • 31% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 49 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Caesars Entertainment worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Caesars Entertainment workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Caesars Entertainment workers to change shifts?

Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 107 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Caesars Entertainment?

Some people find it hard to get time off.
38% of people report it’s hard to get time off.
Based on data from 95 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Caesars Entertainment managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
68% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Caesars Entertainment spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
35% of people report that their job takes up time that they don’t get paid for.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Caesars Entertainment?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Caesars Entertainment job good for students?

Most students say this is a good place to work if you’re studying.
70% of students report this is a good place to work if you’re studying.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Caesars Entertainment good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
48% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Caesars Entertainment feel treated with respect by their managers?

Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Caesars Entertainment get to take their breaks without interruption?

Only some people get breaks without interruption.
37% of people report that their breaks get interrupted.
Based on data from 92 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at Caesars Entertainment?

Some people feel stressed out here.
65% of people say they often feel stressed out at work.
Based on data from 104 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Caesars Entertainment enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 94 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Caesars Entertainment recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 112 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Caesars Entertainment?

Some people didn’t get enough training when they started.
43% of people report they didn’t get enough training when they started working here.
Based on data from 104 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Caesars Entertainment?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 99 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think Caesars Entertainment’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 96 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Caesars Entertainment is doing?

Only some people feel well informed about how the company is doing.
58% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 101 people who took the Breakroom Quiz between July 2025 and July 2026.

What are the most popular job types at Caesars Entertainment?

    What are the most popular jobs at Caesars Entertainment?

    What are the most popular categories at Caesars Entertainment?

    Infographic showing various Customer Service job openings at Caesars Entertainment in the United States as of August 2026, with employment types broken down into 76% Full Time, and 24% Part Time. Highlights an 100% Physical job distribution.

    Sportsbook Ticket Writer - Eldorado Scioto Downs ( Columbus, Ohio)

    Caesars Entertainment

    Columbus, OH • On-site

    Full-time

    Re-posted 11 days ago

    Caesars Entertainment rating

    6.4

    Company rating: 6.4 out of 10

    Based on 254 frontline employees who took The Breakroom Quiz

    109th of 164 rated casinos

    Job description


    Caesars Sportsbook is growing, and that means opportunity for career growth for all of our team members. Our business is an exciting combination of sports, the excitement of sports betting, and technology. Our customers are on the move, and we need to keep up with them. This means making sure we are there for them whenever they need us. Making sure they can place their bets and get paid when they win. The Ticket Writer plays a key role in all of that!
    Reporting to the District Manager, you will be face of our retail operations. By providing a high level of customer service, to both regulars and "novice bettors", you will ensure everyone is made to feel welcome. As an expert in our menu of sports betting options, you will help advise and answer customer questions to help them make an informed, responsible decision with their sports wagering. Have a passion for sports? Love interacting with people? This is the place for you - come join our team and grow your career!
    Responsibilities
    • Provide a high level of customer service to anyone who comes into our sportsbooks
    • Adhere to all rules and regulations set forth by the company and the Nevada Gaming Control Board
    • Answer all customer questions to the best of your knowledge or seek to find out the answer in a timely manner
    • Try to deescalate customer disputes/complaints and escalate to direct supervisor when needed
    • Communicate and promote our menu of sports betting options to customers
    • Act in a professional manner, representing William Hill with the highest of standards
    • Ensure that all necessary compliance (Title 31) paperwork/documentation is filled out according to company policy and gaming control board standards
    • Other duties as assigned

    Qualifications
    • The ability to sit/stand for extended periods at a time
    • Must have basic computer knowledge (Email, MS Excel, internet, etc.)
    • H.S. Diploma, GED, or equivalent preferred
    • Must be 21 years of age or older
    • Successfully pass a drug screen, background check, and obtain a gaming license
    • Must have 1+ years of cash handling experience
    • High level of customer service
    • Ability to work a flexible schedule, including so nights, weekends, and holidays is preferred
    • Present yourself in a professional manner
    • Strong communication skills, both written and verbal
    • Ability to do simple math
    • Understanding and a responsibility to adhere to all compliance requirements set for by the company and Ohio Casino Control Commission

    About Us
    At Caesars Digital, We Don't Just Play the Game - We Set the Standard.
    As a proud part of Caesars Entertainment, the world's premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.
    We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
    From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we're building something extraordinary. And we want you to be part of it.
    Ready to make your mark on the Empire?
    Explore our open roles and discover how you can help shape the future of gaming.
    Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.

    What Caesars Entertainment employees say

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