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120 Caesars Entertainment Customer Service Jobs Hiring Near You

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Caesars Entertainment Jobs Information

What is it like to work at Caesars Entertainment?

Caesars Entertainment is a dynamic and customer-centric organization that prioritizes teamwork, innovation, and community involvement. The company operates a diverse range of properties, including casinos, hotels, and resorts, offering a unique blend of hospitality, entertainment, and gaming experiences. Working at Caesars Entertainment may appeal to individuals who are passionate about delivering exceptional customer service, working in a fast-paced environment, and contributing to a company that values employee growth and development.

What makes Caesars Entertainment an attractive place to work?

Caesars Entertainment is a leading hospitality and gaming company with a rich history and a strong presence in the entertainment industry, offering a unique blend of luxury and excitement. The company fosters a dynamic work environment that encourages innovation, collaboration, and professional growth, with opportunities to work on high-profile projects and events. As a result, Caesars Entertainment provides a platform for employees to develop their skills, advance their careers, and make a meaningful impact in the industry.

Do workers at Caesars Entertainment get paid breaks?

Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 68 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Caesars Entertainment pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 92 people who took the Breakroom Quiz between August 2025 and August 2026.

At Caesars Entertainment, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Caesars Entertainment?

Most people who work part-time can't get health insurance.
100% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.

Is the health insurance from Caesars Entertainment affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 71 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Caesars Entertainment?

Most people get paid time off work.
97% of people say they get paid time off.
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 47% of people with changing schedules find out their shifts one week or less ahead of time.
  • 31% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 12% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 49 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Caesars Entertainment worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Caesars Entertainment workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Caesars Entertainment workers to change shifts?

Some people find it hard to change shifts.
59% of people report that it’s hard to change shifts if they need to.
Based on data from 107 people who took the Breakroom Quiz between November 2024 and July 2026.

How easy is it to get time off at Caesars Entertainment?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 85 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Caesars Entertainment managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
68% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Caesars Entertainment spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
35% of people report that their job takes up time that they don’t get paid for.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Caesars Entertainment?

Some people find it hard to take sick days.
34% of people report that it’s hard to take time off if they are sick.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Caesars Entertainment job good for students?

Most students say this is a good place to work if you’re studying.
70% of students report this is a good place to work if you’re studying.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and February 2026.

Is working at Caesars Entertainment good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
48% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Caesars Entertainment feel treated with respect by their managers?

Most people feel treated with respect by their managers.
68% of people say they’re treated with respect by their managers.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Caesars Entertainment get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 81 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Caesars Entertainment?

Some people feel stressed here.
64% of people say they often feel stressed at work.
Based on data from 94 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Caesars Entertainment enjoy their jobs?

Only some people enjoy their job.
36% of people report they don’t enjoy their job.
Based on data from 83 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Caesars Entertainment recommend working with their team?

Only some people recommend working with their team.
49% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 101 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Caesars Entertainment?

Some people didn’t get enough training when they started.
45% of people report they didn’t get enough training when they started working here.
Based on data from 93 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Caesars Entertainment?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Caesars Entertainment’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 87 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Caesars Entertainment is doing?

Only some people feel well informed about how the company is doing.
60% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 90 people who took the Breakroom Quiz between August 2025 and August 2026.

What are the most popular job types at Caesars Entertainment?

    What are the most popular jobs at Caesars Entertainment?

    What are the most popular categories at Caesars Entertainment?

    Infographic showing various Customer Service job openings at Caesars Entertainment in the United States as of August 2026, with employment types broken down into 77% Full Time, and 23% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

    Corporate Caesars Rewards Customer Service Specialist (Las Vegas)

    Caesars Entertainment

    Las Vegas, NV • On-site

    $16.25 - $21.50/hr

    Full-time

    Posted 5 days ago

    Caesars Entertainment rating

    6.4

    Company rating: 6.4 out of 10

    Based on 255 frontline employees who took The Breakroom Quiz

    108th of 164 rated casinos

    Job description


    The Caesars Rewards Customer Service Department is a fun team that works behind the scenes to ensure a high quality of customer service is provided to our valued guests. Our team works in a fast-paced environment that requires communication with our operating leaders. We also provide outstanding service to targeted guests who may encounter a problem, question or who may require assistance.
    Responsibilities
    • Handling phone calls that can pertain to any CET property as well as the Caesars Rewards program
    • Communicating information related to the Caesars Rewards Program such as offers, Reward Credits (redemption/earnings), Tier benefits, Partners, Visa, and much more
    • Documenting and solving Tier-level customer inquiries in a professional and timely manner
    • Responding to large quantities of guest emails for the Western Region including Caesars Rewards within defined due dates
    • Performing problem resolution including service recovery via customer interaction (e.g. letters, phone calls, email)
    • Completing all tasks assigned by the Total Service Central Supervisor and Manager. Accepts feedback and coaching from supervisors

    Qualifications
    • Must be 21 years of age or older.
    • Full knowledge and understanding of the Caesars Rewards Program.
    • LMS, CMS, Micros, Enterprise Bank and Oracle based tool experience.
    • Must have excellent grammar, spelling and writing skills
    • Positive, solutions-oriented, extremely helpful, ability to remain calm in difficult situations.
    • Ability to multitask in a fast-paced environment being extremely organized.
    • Problem solving, preferably in a hospitality-focused or customer service environment.
    • Flawless professional attendance and work ethic.
    • Adhere to regulatory, departmental and company policies & procedures

    ADDITIONAL REQUIREMENTS
    • Using discretionary decision making and independent judgment in determining resolution through comp rooms, meals, or other methods when applicable.
    • Tracking and communicating various forms of customer feedback to understand overall breakdowns and hidden dissatisfiers
    • Acting as a role model (upbeat and positive) and presenting oneself as an asset to Caesars Entertainment and encourage others to do the same.

    About Us
    At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.
    Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

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