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C Spire
C Spire

60 C Spire Customer Success Manager Jobs Hiring Near You

C Spire

Customer Success Manager

Ridgeland, MS · On-site

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... As a Customer Success Manager, you will proactively own the technical relationship between C Spire ...

C Spire

Customer Success Manager

Ridgeland, MS · On-site

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... As a Customer Success Manager, you will proactively own the technical relationship between C Spire ...

C Spire

Customer Success Manager

Ridgeland, MS · On-site

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... As a Customer Success Manager, you will proactively own the technical relationship between C Spire ...

C Spire

Account Service Representative

Greenville, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Leverage C Spire's investment in your future-advance through our management training programs or ...

C Spire

Account Service Representative

Oxford, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Leverage C Spire's investment in your future-advance through our management training programs or ...

C Spire

Account Service Representative

West Point, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Leverage C Spire's investment in your future-advance through our management training programs or ...

C Spire

Account Service Representative

Clinton, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Leverage C Spire's investment in your future-advance through our management training programs or ...

New

C Spire

Account Service Representative

Laurel, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Leverage C Spire's investment in your future-advance through our management training programs or ...

C Spire

Account Service Representative

Hattiesburg, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Leverage C Spire's investment in your future-advance through our management training programs or ...

C Spire

Account Service Representative

Batesville, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Leverage C Spire's investment in your future-advance through our management training programs or ...

C Spire

Account Service Representative

Batesville, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Leverage C Spire's investment in your future-advance through our management training programs or ...

New

C Spire

Account Service Representative

Gulfport, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Leverage C Spire's investment in your future-advance through our management training programs or ...

C Spire

Account Service Representative

Starkville, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Leverage C Spire's investment in your future-advance through our management training programs or ...

C Spire

Account Service Representative

Jackson, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Leverage C Spire's investment in your future-advance through our management training programs or ...

C Spire

Account Service Representative

Flowood, MS · On-site

$50K/yr

Summary: "Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members ... Leverage C Spire's investment in your future-advance through our management training programs or ...

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C Spire Jobs Information

Do workers at C Spire get paid breaks?

No. Most people don’t get paid breaks.
86% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between February 2025 and January 2026.

Does C Spire pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

At C Spire, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from C Spire affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 7 people who took the Breakroom Quiz between June 2025 and March 2026.

Do people get paid time off at C Spire?

Most people get paid time off work.
89% of people say they get paid time off.
Based on data from 9 people who took the Breakroom Quiz between June 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 71% of people with changing schedules find out their shifts one week or less ahead of time.
  • 0% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 29% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at C Spire worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do C Spire workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and December 2025.

How easy is it for C Spire workers to change shifts?

Most people find it easy to change shifts.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at C Spire?

Most people find it easy to get time off.
92% of people report it’s easy to get time off.
Based on data from 12 people who took the Breakroom Quiz between February 2025 and March 2026.

Do C Spire managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
75% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

Do jobs at C Spire spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
38% of people report that their job takes up time that they don’t get paid for.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to take sick days at C Spire?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at C Spire feel treated with respect by their managers?

Most people feel treated with respect by their managers.
77% of people say they’re treated with respect by their managers.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at C Spire get to take their breaks without interruption?

Most people get breaks without interruption.
78% of people report that they get to take their breaks without interruption.
Based on data from 9 people who took the Breakroom Quiz between February 2025 and March 2026.

Is it stressful to work at C Spire?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at C Spire enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at C Spire recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at C Spire?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at C Spire?

Most people are given support to advance their career here.
In the last year, 69% of people report being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think C Spire’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how C Spire is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and March 2026.

What other companies are hiring for Customer Success Manager jobs?

What are the most popular jobs at C Spire?

What are the most popular categories at C Spire?

Infographic showing various Customer Success Manager job openings at C Spire in the United States as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 96% Physical, and 4% Remote job distribution.

Customer Success Manager

C Spire

Ridgeland, MS • On-site

Full-time

Medical, Retirement

Posted 17 days ago

C Spire rating

7.8

Company rating: 7.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

36th of 101 rated telecommunications companies

Job description

Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.

Summary:

"Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customer's lives. It's a challenging goal, but we have a winning team that is looking to grow.
As a Customer Success Manager, you will proactively own the technical relationship between C Spire Business and post-implementation customer accounts. You will serve as a trusted advisor, championing the customer's goals, resolving issues, and strengthening partnerships. This position may be filled at the Level I, II, or III based on experience and capabilities.

Responsibilities:

What You Will Do

In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.

Proactively own and manage multiple high-visibility and high-touch customer relationships.

Understand customer goals and objectives as they relate to IT and Business Alignment.

Drive issue resolution using standard processes and coordinate with internal support resources.

Serve as the single point of contact for customer concerns.

Communicate regularly with assigned accounts and negotiate priorities appropriately.

Develop strong relationships across internal departments.

Document and maintain each customer's processes, procedures, and configurations.

Mentor and assist fellow team members.

Track, manage, and escalate customer tickets to ensure timely resolution.

Provide timely status updates, root-cause analysis, and resolution strategies.

Recognize and resolve systemic issues to prevent recurrence.

Provide recommendations for product improvements and new technologies.

Facilitate revenue opportunities within existing accounts.

Track compliance with Service Level Agreements (SLAs).

Ensure ticket data is accurate and current, including statuses, owners, and billing.

Meet regularly with Service Owners, Systems Admins, and other internal stakeholders to align on customer needs.

Perform additional duties as assigned.

This position is an exceptional introduction to strategic customer management and technical relationship development, as there is plenty of room to grow and learn from outstanding individuals in the field. From Customer Success Manager you will have a perfect springboard into all areas of C Spire and develop robust career skills.

Qualifications:

What You Will Bring

As a C Spire team member you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal customer and external candidate experience. To support our customer success team you will have an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.

of For positions at level I, we require:

At least one year experience in progressively responsible roles related to technical account management.

Strong leadership, communication, and customer service skills.

Proven success working with customers and providing a differentiated level of service.

What You Will Gain

A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that's just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:

Competitive Compensation Package

Blue Cross Blue Shield Health Insurance

Tuition Assistance Programs

Complimentary Wireless Service & Device*

401k Match

Teladoc Telemedicine

WellBeacon Wellness Program

Paid Talent Referral Opportunities

Tailored learning paths for every position

Physical Requirements and Working Conditions

Must be able to sit for long periods of time and use computer keyboard and/or mouse while viewing a computer screen. Must be able to work flexible hours including evenings or weekends as business needs require.

*Complimentary wireless service and device available to team members in our wireless footprint.

If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.

What C Spire employees say

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