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60 Brightli Customer Service Jobs Hiring Near You

Brightli

Client Access Representatives - Float

Columbia, MO · On-site

$15.25 - $20.75/hr

Customer Service Employment Type: Full-time Shift: Monday - Friday, 8:00 AM - 5:00 PM Job Summary ... Join our team at Brightli as a Client Access Representative! Location: Columbia, Missouri, a ...

Brightli

Client Access Representatives - Float

Columbia, MO

$15.25 - $20.75/hr

Customer Service Employment Type: Full-time Shift: Monday - Friday, 8:00 AM - 5:00 PM Job Summary ... Join our team at Brightli as a Client Access Representative! Location: Columbia, Missouri, a ...

Brightli

Client Access Representatives - Float

Columbia, MO · On-site

$15.25 - $20.75/hr

Customer Service Employment Type: Full-time Shift: Monday - Friday, 8:00 AM - 5:00 PM Job Summary ... Join our team at Brightli as a Client Access Representative! Location: Columbia, Missouri, a ...

Brightli

Client Access Representative

Piedmont, MO · On-site

$13.50 - $18.25/hr

Your exceptional customer service skills, attention to detail, and ability to multitask will be ... Brightli is on a Mission: A mission to improve client care, reduce the financial burden of ...

Brightli

Client Access Representative

Chillicothe, MO · On-site

$14 - $19/hr

Previous customer service experience preferred. Additional Qualifications: * Demonstrated basic ... Brightli is on a Mission: A mission to improve client care, reduce the financial burden of ...

Brightli

Client Access Representative

Chillicothe, MO

$14 - $19/hr

Previous customer service experience preferred. Additional Qualifications: * Demonstrated basic ... Brightli is on a Mission: A mission to improve client care, reduce the financial burden of ...

Brightli

Client Access Representative

Piedmont, MO · On-site

$13.50 - $18.25/hr

Your exceptional customer service skills, attention to detail, and ability to multitask will be ... Brightli is on a Mission: A mission to improve client care, reduce the financial burden of ...

Brightli

Client Access Representative Float

Springfield, MO · On-site

$14.50 - $19.75/hr

The Client Access Representative is responsible for providing excellent customer service while ... Brightli is on a Mission: A mission to improve client care, reduce the financial burden of ...

Brightli

Client Access Representative

Pittsfield, IL · On-site

$18 - $29/hr

Our ideal candidate has strong customer service skills, attention to detail, and a passion for ... Brightli is on a Mission: A mission to improve client care, reduce the financial burden of ...

Brightli

Client Access Representative Float

Springfield, MO · On-site

$14.50 - $19.75/hr

The Client Access Representative is responsible for providing excellent customer service while ... Brightli is on a Mission: A mission to improve client care, reduce the financial burden of ...

Brightli

Client Access Representative

Pittsfield, IL

$18 - $29/hr

Our ideal candidate has strong customer service skills, attention to detail, and a passion for ... Brightli is on a Mission: A mission to improve client care, reduce the financial burden of ...

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Brightli Jobs Information

What makes Brightli an attractive place to work?

Brightli is a forward-thinking company that has established itself as a leader in its industry, known for its commitment to innovation and customer satisfaction. The company's work environment is characterized by a collaborative and dynamic atmosphere, where employees are encouraged to share ideas and work together to drive progress. Joining Brightli offers opportunities for professional growth and development, as well as the chance to contribute to meaningful projects that can have a lasting impact.

Do workers at Brightli get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and December 2025.

Does Brightli pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.

At Brightli, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between August 2025 and January 2026.

Is the health insurance from Brightli affordable enough for their workers?

Most people say the health insurance costs are okay.
67% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between April 2025 and January 2026.

Do people get paid time off at Brightli?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between August 2025 and January 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 38% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 38% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers at Brightli worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.

Do Brightli workers get to choose the shifts they work?

Most people get to choose which shifts they work.
90% report that they have enough control over which shifts they work.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and November 2025.

How easy is it for Brightli workers to change shifts?

Most people find it easy to change shifts.
86% of people report that it’s easy to change shifts if they need to.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at Brightli?

Most people find it easy to get time off.
73% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and January 2026.

Do Brightli managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at Brightli spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
21% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at Brightli?

Most people find it easy to take sick days.
73% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.

Is working at Brightli good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and December 2025.

Do people at Brightli feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Brightli get to take their breaks without interruption?

Only some people get breaks without interruption.
50% of people report that their breaks get interrupted.
Based on data from 14 people who took the Breakroom Quiz between December 2024 and January 2026.

Is it stressful to work at Brightli?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Brightli enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Brightli recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get enough training when they start at Brightli?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people get support to advance at Brightli?

Only some people are given support to advance their career here.
In the last year, 53% of people report not being given support to advance their career here.
Based on data from 15 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people think Brightli’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
94% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers feel well informed about how Brightli is doing?

Only some people feel well informed about how the company is doing.
38% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and January 2026.

What are the most popular job types at Brightli?

    What are the most popular jobs at Brightli?

    What are the most popular categories at Brightli?

    Infographic showing various Customer Service job openings at Brightli in the United States as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 97% Physical, and 3% Remote job distribution.

    Client Access Representatives - Float

    Brightli

    Columbia, MO • On-site

    $15.25 - $20.75/hr

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Re-posted 3 days ago

    Brightli rating

    7.7

    Company rating: 7.7 out of 10

    Based on 17 frontline employees who took The Breakroom Quiz

    Job description

    Job Description:
    Job Title: Client Access Representative (Float)
    Location: Floating between different locations in Columbia, MO
    Department: Customer Service
    Employment Type: Full-time
    Shift: Monday - Friday, 8:00 AM - 5:00 PM
    Job Summary:
    Are you a highly skilled customer service representative looking to make a positive impact in your community? Do you want to work in a supportive and dynamic environment where you can grow your skills and advance your career? Join our team at Brightli as a Client Access Representative!
    Location:
    Columbia, Missouri, a thriving city nestled in the heart of Mid Missouri, boasting an array of recreational attractions, restaurants, and entertainment options. Immerse yourself in the natural beauty of Finger Lakes State Park, kayaking or relaxing on the beach. Take a stroll through the picturesque University of Missouri campus, admiring its historic buildings and vibrant student culture. Indulge in a culinary adventure downtown, where a variety of restaurants are. There is something for everyone in Columbia, Missouri.
    Position Perks and Benefits:
    • Competitive hourly rate
    • Opportunities for professional growth and advancement
    • Friendly and supportive work environment
    • Flexible scheduling
    • Professional development opportunities
    • Recognition and reward programs
    • Paid time off and holidays
    • Health, dental, and vision insurance
    • 401(k) plan with company match

    Key Responsibilities:
    • Provide exceptional customer service to all clients, staff, and leadership team members
    • Represent Brightlife Behavioral Health in a professional, collaborative, and relevant manner
    • Schedule client appointments and manage client flow
    • Collect payment and handle billing and insurance matters
    • Maintain accurate and up-to-date client records and files
    • Assist with data entry and other administrative tasks as needed
    • Communicate effectively with clients, staff, and providers
    • Provide support and assistance to other team members as needed
    • Adhere to HIPAA regulations and maintain confidentiality of client information

    Education and/or Experience Qualifications:
    • High School Diploma or equivalent required
    • Associate's degree in business, administration, or related field preferred
    • 2+ years of customer service experience, preferably in a healthcare setting
    • Strong computer skills, including proficiency in Microsoft Office Suite
    • Excellent communication and interpersonal skills
    • Ability to multitask and prioritize tasks effectively
    • Strong attention to detail and organizational skills
    • Ability to work independently and as part of a team
    • Familiarity with medical terminology and billing procedures a plus

    Brightli is on a Mission:
    A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
    As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
    Position Perks & Benefits:
    Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
    Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
    Top-notch training: initial, ongoing, comprehensive, and supportive
    Career mobility: advancement opportunities/promoting from within
    Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
    Brightli is on a Mission:
    A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
    As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
    We are an Equal Employment Opportunity Employer.
    Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

    What Brightli employees say

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