Bridgestone Americas
Bridgestone Americas

101 Bridgestone Service Manager Jobs Hiring Near You

Service Manager

Dayton, OH

$19.57 - $29.36/hr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs ... the automotive service environment from proficient management of paperwork and customer ...

Service Manager

Dayton, OH · On-site

$19.57 - $29.36/hr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs ... the automotive service environment from proficient management of paperwork and customer ...

Store Manager

Pickerington, OH · On-site

$61K - $104K/yr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs ... With locations across North America and more than $4.5 billion in tire and auto service sales ...

Sales and Service Technician

Gahanna, OH · On-site

$16 - $23.90/hr

Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs ... May assist Manager or act as Manager-On-Duty in certain circumstances or to support development.

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Bridgestone Americas Jobs Information

Do workers at Bridgestone Americas get paid breaks?

Sometimes. Only some people get paid breaks.
45% of people say they don’t get paid breaks.
Based on data from 53 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Bridgestone Americas pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
55% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and June 2026.

At Bridgestone Americas, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
48% of people say they have to use vacation days when they’re out sick.
Based on data from 61 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Bridgestone Americas affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 59 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Bridgestone Americas?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 70 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 31% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 16% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 45 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at Bridgestone Americas worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do Bridgestone Americas workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
58% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it for Bridgestone Americas workers to change shifts?

Some people find it hard to change shifts.
57% of people report that it’s hard to change shifts if they need to.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Bridgestone Americas?

Most people find it easy to get time off.
69% of people report it’s easy to get time off.
Based on data from 62 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Bridgestone Americas managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
78% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 41 people who took the Breakroom Quiz between May 2025 and May 2026.

Do jobs at Bridgestone Americas spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
28% of people report that their job takes up time that they don’t get paid for.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to take sick days at Bridgestone Americas?

Some people find it hard to take sick days.
38% of people report that it’s hard to take time off if they are sick.
Based on data from 63 people who took the Breakroom Quiz between June 2025 and June 2026.

Is working at Bridgestone Americas good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
63% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 43 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Bridgestone Americas feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 67 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Bridgestone Americas get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 59 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Bridgestone Americas?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 66 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Bridgestone Americas enjoy their jobs?

Only some people enjoy their job.
44% of people report they don’t enjoy their job.
Based on data from 55 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Bridgestone Americas recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Bridgestone Americas?

Some people didn’t get enough training when they started.
39% of people report they didn’t get enough training when they started working here.
Based on data from 71 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Bridgestone Americas?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 63 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Bridgestone Americas’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 64 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Bridgestone Americas is doing?

Only some people feel well informed about how the company is doing.
48% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 60 people who took the Breakroom Quiz between June 2025 and June 2026.
Service Manager

$19.57 - $29.36/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago


Bridgestone Americas rating

7.1

Company rating: 7.1 out of 10

Based on 126 frontline employees who took The Breakroom Quiz

350th of 518 rated manufacturers


Job description

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Job Category
Retail
Position Summary
Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.Pay Range: $19.57 - $29.36

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Bridgestone is committed to fair and lawful compensation practices. All employees receive pay that meets or exceeds the applicable minimum wage requirements.

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Responsibilities
  • Assign and schedule work duties to auto service staff according to individual skill level.
  • Serve all automotive service needs of customers.
  • Oversee the hiring and training of an effective auto service team.
  • Ensure high teammate retention.
  • Maintain compliance with quality standards.
  • Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.
  • Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty.
  • Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations.
  • Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop.
  • Provide valuable insights to the front of the shop to facilitate product and service sales, optimizing revenue generation.
Minimum Qualifications
  • High School Diploma or equivalent.
  • 4 years of auto service technical experience.
  • 1 year of service manager or service writer experience.
  • Problem solving - customer complaints.
    • Aptitude to manage inventory, scheduling, equipment maintenance, etc.
  • Capacity to lead and coach others.
    • Teammate and customer/communication skills.
    • Ability to recruit and select technicians successfully according to store requirements.
  • Willingness to continue education and remain current in automotive repair issues.
  • Must have valid automotive driver's license at all times in order to test drive customer's vehicles.
PREFERRED QUALIFICATIONS
  • 2 year degree or equivalent.
OUR CREW KNOWS BENEFITS
  • Medical, Dental and Vision - Starting day 1 for all our teammates
  • Paid vacation and holidays
  • On-the-job training and company-funded ASE certifications
  • Flexible work schedule
  • 401(k) match
  • On demand pay (daily pay) program available

OUR VALUES GIVE BACK TO YOU

  • Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
  • Community Involvement: We pride ourselves on working with our local communities and giving back where we can.
  • Integrity & Teamwork: Part of what makes our teams different is our drive to do things right, always, together.

At Bridgestone, you are Free to Be

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:

  • A supportive and engaging onboarding experience to ensure a smooth transition into our team.
  • The opportunity to develop and grow, through training and regular mentorship.
  • Corporate Social Responsibility activities.
  • A truly global, dynamic and challenging work environment.
  • Agility and work/life effectiveness and your long-term well-being.
  • A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.


What Bridgestone Americas employees say

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