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Ashley Furniture Industries
Ashley Furniture Industries

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Ashley Furniture Industries Jobs Information

What is it like to work at Ashley?

Ashley Furniture Industries is a family-owned company that values a collaborative and supportive work environment, emphasizing teamwork and open communication among employees.

The company operates with a flat organizational structure, allowing for direct communication between employees and management, and encourages employee involvement in decision-making processes. Ashley Furniture's headquarters in Arcadia, Wisconsin, features an on-site cafeteria, fitness center, and employee recognition programs, promoting a sense of community among staff.

Working at Ashley Furniture Industries may appeal to individuals who value a dynamic and inclusive work environment, opportunities for professional growth and development, and a commitment to quality and customer satisfaction.

What makes Ashley an attractive place to work?

Ashley is a well-established company in the industry, recognized for its commitment to delivering high-quality products and services. The company's workplace is characterized by a collaborative environment that fosters innovation, creativity, and open communication among team members, with a focus on employee well-being and work-life balance. Joining Ashley offers opportunities for professional growth and development, with a range of training programs and career advancement possibilities that enable employees to make a meaningful impact and contribute to the company's continued success.

Do workers at Ashley Furniture get paid breaks?

Sometimes. Only some people get paid breaks.
42% of people say they don’t get paid breaks.
Based on data from 78 people who took the Breakroom Quiz between August 2025 and August 2026.

Does Ashley Furniture pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 99 people who took the Breakroom Quiz between August 2025 and August 2026.

At Ashley Furniture, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
72% of people say they have to use vacation days when they’re out sick.
Based on data from 87 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Ashley Furniture?

Only some people who work part-time can get health insurance.
60% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 5 people who took the Breakroom Quiz between December 2024 and February 2025.

Do part-time workers get paid time off at Ashley Furniture?

Most people who work part-time get paid time off.
80% of people who work part-time say they get paid time off
Based on data from 5 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Ashley Furniture affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 70 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Ashley Furniture?

Most people get paid time off work.
87% of people say they get paid time off.
Based on data from 107 people who took the Breakroom Quiz between August 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 69% of people with changing schedules find out their shifts one week or less ahead of time.
  • 19% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 32 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Ashley Furniture worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Ashley Furniture workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Ashley Furniture workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

How easy is it to get time off at Ashley Furniture?

Some people find it hard to get time off.
34% of people report it’s hard to get time off.
Based on data from 89 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Ashley Furniture managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
74% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Ashley Furniture spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Ashley Furniture?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 97 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Ashley Furniture job good for students?

Only some students say this is a good place to work if you’re studying.
38% of students report this isn’t a good place to work if you’re studying.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Ashley Furniture good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
41% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 44 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Ashley Furniture feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 93 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Ashley Furniture get to take their breaks without interruption?

Only some people get breaks without interruption.
39% of people report that their breaks get interrupted.
Based on data from 92 people who took the Breakroom Quiz between August 2025 and August 2026.

Is it stressful to work at Ashley Furniture?

Most people feel stressed out here.
70% of people say they often feel stressed out at work.
Based on data from 100 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Ashley Furniture enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 92 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Ashley Furniture recommend working with their team?

Only some people recommend working with their team.
50% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 108 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get enough training when they start at Ashley Furniture?

Some people didn’t get enough training when they started.
51% of people report they didn’t get enough training when they started working here.
Based on data from 100 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get support to advance at Ashley Furniture?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 98 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people think Ashley Furniture’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 96 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers feel well informed about how Ashley Furniture is doing?

Only some people feel well informed about how the company is doing.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 93 people who took the Breakroom Quiz between August 2025 and August 2026.
What other companies are hiring for Customer Service Agent jobs?
What are the most popular jobs at Ashley?
What are the most popular categories at Ashley?

Global Services Tech II

Ashley Furniture Industries

Memphis, TN • On-site

Full-time

Re-posted 20 days ago

Ashley Furniture rating

6.1

Company rating: 6.1 out of 10

Based on 292 frontline employees who took The Breakroom Quiz

38th of 51 rated furniture manufacturers

Job description

Job Summary:
Ashley Furniture Industries is seeking a Global Services Tech II to support enterprise-wide systems across various operations. The role involves providing advanced troubleshooting and system support while managing documentation and implementing technical solutions.
Responsibilities:
• Manage IT ticketing system for hardware/software issues
• Support multi-platform environments (Windows, Apple, Linux)
• Configure and troubleshoot mobile devices and scanners
• Install and maintain printer systems (Laser, Thermal, Check, Badge)
• Network cable installation and maintenance
• Desktop/laptop/tablet imaging and deployment
• Software installation and configuration
• Asset and inventory tracking
• Network infrastructure support
• Vendor liaison and coordination
• Maintain knowledge base documentation
• Implement process improvements
• Follow escalation procedures
• Monitor warranty periods
• Track IT assets
Qualifications:
Required:
• Associate degree in Computer Science/Information Systems or equivalent experience
• 3+ years endpoint technical support experience
• CompTIA A+
• CompTIA Network+
• ITIL Foundation
• Microsoft 365 Certified: Endpoint Administrator Associate
• Apple Certified Support Professional (ACSP)
• Windows/Mac OS troubleshooting
• Network infrastructure support
• Hardware diagnostics
• Mobile device management
• Printer system maintenance
• Strong communication abilities
• Problem-solving expertise
• Time management
• Documentation proficiency
• Customer service focus
• Team collaboration
• Occasional domestic travel
• Flexible schedule availability
• ITIL process knowledge
• Continuous improvement mindset
• Multi-project management ability
Company:
Ashley Furniture Industries is the furniture manufacturer, delivering home furnishing values, stylish furnishings, and home decor. Founded in 1945, the company is headquartered in Arcadia, USA, with a team of 10001+ employees. The company is currently Late Stage.

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