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61 Aptiv Customer Service Jobs Hiring Near You

Aptiv

Medical Support Assistant

Dayton, OH · On-site

$17.01/hr

Manage inbound/outbound calls and provide customer service support * Ensure compliance with HIPAA, Privacy Act, and VA security requirements * Process consults, referrals, and administrative ...

Aptiv

Senior Strategy Manager

Boston, MA

Senior Strategy Manager Why join Aptiv? You'll have the opportunity to work on cutting-edge ... Conducting detailed analysis of customers (e.g. automotive OEMs) and traditional / new competitors ...

Aptiv

Sr. Project Engineer - Connected Services

Troy, MI · On-site

$92.80K - $120.90K/yr

Senior Project Engineer - Connected Services Why join Aptiv? You'll have the opportunity to work on ... customer value and apply continuous improvement and innovation WHY JOIN US? * You can grow at Aptiv.

Aptiv

OES Account Manager NA

Troy, MI

... project in Service & Remanufacturing area * Sales responsibility of the defined customer (s ... Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless ...

Aptiv

Senior Strategy Manager

Boston, MA

Senior Strategy Manager Why join Aptiv? You'll have the opportunity to work on cutting-edge ... Conducting detailed analysis of customers (e.g. automotive OEMs) and traditional / new competitors ...

Aptiv

Sr. Project Engineer - Connected Services

Troy, MI · On-site

$94.20K - $122.70K/yr

Senior Project Engineer - Connected Services Why join Aptiv? You'll have the opportunity to work on ... customer value and apply continuous improvement and innovation WHY JOIN US? * You can grow at Aptiv.

Aptiv

$91.60K - $119.40K/yr

Senior Project Engineer - Connected Services Why join Aptiv? You'll have the opportunity to work on ... customer value and apply continuous improvement and innovation Why Join Us? * You can grow at Aptiv.

Aptiv

OES Account Manager NA

Troy, MI · On-site

... project in Service & Remanufacturing area * Sales responsibility of the defined customer (s ... Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless ...

Aptiv

OES Account Manager NA

Troy, MI · On-site

... project in Service & Remanufacturing area * Sales responsibility of the defined customer (s ... Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless ...

Aptiv PLC

OES Account Manager NA

Troy, MI · On-site

... project in Service & Remanufacturing area * Sales responsibility of the defined customer (s ... Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless ...

Aptiv

... Aptiv's robotics, drone, autonomy, and intelligent systems technologies. We strive to be the premier provider of integrated hardware, software, and services solutions--partnering with customers at ...

Aptiv

OR · On-site

... Aptiv's robotics, drone, autonomy, and intelligent systems technologies. We strive to be the premier provider of integrated hardware, software, and services solutions-partnering with customers at the ...

Aptiv

Quality Engineer

Troy, MI · On-site

$68.20K - $88.10K/yr

Collaborate with finance and customer service teams to track warranty costs, make future estimates ... Aptiv is an equal employment opportunity employer. All qualified applicants will receive ...

Aptiv

Active Directory Operations Engineer

Troy, MI · Hybrid

$50 - $65.50/hr

Our teams move quickly, think withprecisionand deliver at scale - helping customers do more without ... This role is focused on hands-on engineering, operational excellence, and service reliability ...

Aptiv

Quality Engineer

Troy, MI · On-site

$67.50K - $87.20K/yr

Collaborate with finance and customer service teams to track warranty costs, make future estimates ... Aptiv is an equal employment opportunity employer. All qualified applicants will receive ...

Aptiv

Quality Engineer

Troy, MI · On-site

$68.50K - $88.50K/yr

Collaborate with finance and customer service teams to track warranty costs, make future estimates ... Aptiv is an equal employment opportunity employer. All qualified applicants will receive ...

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All JobsAptiv Customer Service Jobs

Aptiv Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is a Customer Service Representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What types of jobs are customer service?

Customer service jobs include roles such as customer service representative, call center agent, support specialist, and client service associate. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology, with schedules ranging from full-time to part-time shifts.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What is it like to work at Aptiv?

Aptiv is a technology company that values innovation, collaboration, and customer-centricity, fostering a culture of open communication and teamwork among its employees.

As a global leader in automotive technology, Aptiv operates in a dynamic and fast-paced environment, with a diverse team of engineers, researchers, and technicians working together to develop cutting-edge solutions for the automotive industry. The company's mission is to make mobility safer, greener, and more connected, with a focus on electrification, autonomous driving, and connectivity.

Working at Aptiv may appeal to candidates who are passionate about shaping the future of transportation and mobility, with opportunities to work on complex projects, collaborate with global teams, and contribute to the development of innovative technologies that have a real-world impact.
What are the most popular jobs at Aptiv?
What are the most popular categories at Aptiv?
Infographic showing various Customer Service job openings at Aptiv in the United States as of May 2026, with employment types broken down into 1% As Needed, 91% Full Time, and 8% Part Time. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution.
Medical Support Assistant

Medical Support Assistant

Aptiv

Dayton, OH • On-site

$17.01/hr

Full-time, Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary
Medical Support Assistant (MSA) - Job Description
Location: Dayton VA Medical Center, Dayton, OH
Compensation: $17.01/hr plus 5.09 for Health and Wellness
Hours: Monday-Friday 8am-4:30pm
Contract: VA NCO 10 - Medical Support Services
Position Type: Full-Time (Contract)
Position Overview
The Medical Support Assistant (MSA) provides administrative and clerical support services to clinical staff and Veterans at the Dayton VA Medical Center. This role supports patient care coordination, scheduling, and medical administrative functions in accordance with VA policies and procedures.
This position falls under clerical medical support services including office/ward clerks, admissions, and healthcare program support.
Primary Responsibilities
Key Responsibilities
  • Schedule, cancel, and reschedule patient appointments using VA systems
  • Coordinate patient care activities and communicate with clinical teams
  • Greet and assist Veterans, families, and visitors in a professional manner
  • Maintain accurate patient records and update electronic health systems
  • Perform eligibility verification and patient check-in/check-out procedures
  • Manage inbound/outbound calls and provide customer service support
  • Ensure compliance with HIPAA, Privacy Act, and VA security requirements
  • Process consults, referrals, and administrative documentation
  • Support clinic workflow, patient flow, and administrative operations
  • Perform general office duties (filing, scanning, data entry, correspondence)
Minimum Qualifications
Minimum Qualifications
  • High school diploma or equivalent
  • 1-3 years of administrative, clerical, or healthcare support experience
  • Strong customer service and communication skills
  • Experience with scheduling systems and office software (e.g., Microsoft Office)
  • Ability to work in a fast-paced healthcare environment

About Aptive
Arrow ARC supports Veterans Health Administration facilities and offices across the U.S. with health care staffing and program support via the 10-year Integrated Critical Staffing Program (ICSP). We provide staffing solutions to address critical shortages in VHA medical facilities caused by turnover, recruitment issues, seasonal needs, surges or emergencies.
Arrow is a certified Service-Disabled, Veteran-Owned Small Business joint venture between Artemis ARC and Aptive Resources, two award-winning companies that share an agile, mission-focused, results driven approach in the federal sector. Arrow provides management consulting services and specializes in working with federal government agencies like the Department of Veterans Affairs and Office of Personnel Management.
EEO Statement
Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

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