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A. O. Smith
A. O. Smith

60 Ao Smith Production Manager Jobs Hiring Near You

A. O. Smith

Customer Service Representative III

Freedom, WI · On-site

$16 - $21.75/hr

... products for residential and light commercial applications. A. O. Smith is headquartered in ... Manage parts sales order backlog. * Utilize JDE information effectively and efficiently while ...

A.O. Smith

Product Manager

Milwaukee, WI

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Manage assigned product life cycle from concept through development, introduction, cost ...

A. O. Smith

Customer Service Representative

Ontario, CA · On-site

$16.25 - $22/hr

... products for residential and light commercial applications. A. O. Smith is headquartered in ... Responsibilities Manage parts sales order backlog. Utilize JDE information effectively and ...

A.O. Smith

EHS Manager

Franklin, TN

$82K - $111K/yr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of ...

A.O. Smith

Assembler

Mcbee, SC

$12.50 - $15.50/hr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of ...

A. O. Smith Corporation

EHS Manager

Franklin, TN · On-site

$82K - $111K/yr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of ...

A.O. Smith

Production Supervisor

Haltom City, TX · On-site

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Manage employee attendance, timekeeping, vacation requests, and staffing requirements. * Develop ...

A. O. Smith

Production Supervisor

Haltom City, TX

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to ... Manage employee attendance, timekeeping, vacation requests, and staffing requirements. * Develop ...

A. O. Smith Corporation

EHS Manager

Franklin, TN · On-site

$82K - $111K/yr

O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of ...

A. O. Smith

Scheduler

Freedom, WI · On-site

... products for residential and light commercial applications. A. O. Smith is headquartered in ... Helps manage inventory of raw materials, establish and monitor the production schedules for the ...

A.O. Smith

Service Technician

Tucson, AZ

... products for residential and light commercial applications. A. O. Smith is headquartered in ... Communicate with management, sales and customer service to resolve customer complaints. * Travel in ...

A.O. Smith

Internal Audit Associate

Milwaukee, WI · Hybrid

$99K - $132K/yr

... products for residential and light commercial applications. A. O. Smith is headquartered in ... The position reports to the Internal Audit Senior Manager and collaborates with business leaders ...

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A. O. Smith Jobs Information

Do workers at A. O. Smith get paid breaks?

Yes. Most people get paid breaks.
77% of people say they get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and July 2026.

Does A. O. Smith pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

At A. O. Smith, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
50% of people say they have to use vacation days when they’re out sick.
Based on data from 14 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from A. O. Smith affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 20 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at A. O. Smith?

Most people get paid time off work.
93% of people say they get paid time off.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 91% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between December 2024 and January 2026.

Do workers at A. O. Smith worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

Do A. O. Smith workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it for A. O. Smith workers to change shifts?

Some people find it hard to change shifts.
60% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at A. O. Smith?

Most people find it easy to get time off.
83% of people report it’s easy to get time off.
Based on data from 23 people who took the Breakroom Quiz between December 2024 and July 2026.

Do A. O. Smith managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
95% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at A. O. Smith spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at A. O. Smith?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at A. O. Smith good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
69% of people who care for a child or other relative report this is a good place to work.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at A. O. Smith feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at A. O. Smith get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at A. O. Smith?

Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at A. O. Smith enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at A. O. Smith recommend working with their team?

Only some people recommend working with their team.
37% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at A. O. Smith?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at A. O. Smith?

Only some people are given support to advance their career here.
In the last year, 48% of people report not being given support to advance their career here.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think A. O. Smith’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how A. O. Smith is doing?

Only some people feel well informed about how the company is doing.
39% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Production Manager jobs?

What are the most popular jobs at Ao Smith?

What are the most popular categories at Ao Smith?

Infographic showing various Production Manager job openings at Ao Smith in the United States as of August 2026, with employment types broken down into 93% Full Time, 1% Part Time, 1% Temporary, and 5% Nights. Highlights an 80% Physical, 16% Hybrid, and 4% Remote job distribution.

Customer Service Representative III

A. O. Smith

Freedom, WI • On-site

$16 - $21.75/hr

Other

Medical, Dental, Life, Retirement

Re-posted 20 days ago

A. O. Smith rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

368th of 490 rated machine equipment manufacturers

Job description

Customer Service Representative III

Date: Jul 25, 2026

Location(s):

Appleton, WI, US, 54914

Company: A. O. Smith Corporation

Business Unit: NAWT

Workplace Setting: Onsite

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

Primary Function

To assist customers with purchased orders, stock checks and general information. Acts as a liaison between customers and AO Smith regarding specialty questions and advice. Process orders for materials or merchandise received by mail, telephone, or personally from customers or company employees by performing the following duties.

Responsibilities

  • Manage parts sales order backlog.

  • Utilize JDE information effectively and efficiently while entering all customer parts orders into JDE

  • Receive and handle customer requests and complaints via phone, fax or computer.

  • Inform customer of parts prices, shipping date, anticipated delays, and any additional information needed by customer.

  • Call customers when necessary to advise shipment delay and/or to obtain additional information.

  • Check inventory and schedule shipment of customer orders.

  • Follow-up on orders to ensure delivery by specified dates.

  • Check and confirm, price and discount of customers.

  • Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.

  • Compiles statistics and prepares various reports for management including replacement parts field information, cross reference and parts bulletins.

  • Handle irate customers in a professional manner.

  • Obtain customer feedback information.

  • Participates in continued update and improvement of parts identification tools.

  • Perform other duties as assigned by supervisor.

Qualifications

Bachelors Degree in related field with 3+ years experience preferred. Will consider candidates with 5+ years experience/training.

Additional Qualifications:

  • Excellent computer skills in MS Word, Excel, email and windows

  • Responds promptly to customer needs and reque sts for service and assistance .

  • Listens and remains open to others’ ideas.

  • Gets clarification on instructions.

  • Priorit izes and plans work activities.

  • Follows through on commitments.

  • Demonstrates accuracy and thoroughness .

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

#Appcast

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Nearest Major Market:Appleton

Nearest Secondary Market:Oshkosh

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