Lumper
$16.50/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
New
66 Americold Customer Service Jobs Hiring Near You
Lumper
$16.50/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
New
Lumper
$16.50/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
New
Lumper
$16.50/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
New
Forklift Operator
$20.50/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Forklift Operator
$20.50/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Operations Excellence Manager
Ontario, CA · On-site
Drive productivity, cost, and process improvements to reduce cost and enhance customer service ... Drive the Americold Operating System's labor, inventory, and other improvement initiatives. Create ...
Operations Excellence Manager
Ontario, CA · On-site
Drive productivity, cost, and process improvements to reduce cost and enhance customer service ... Drive the Americold Operating System's labor, inventory, and other improvement initiatives. Create ...
Forklift Operator
$20.50/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Forklift Operator
$20.50/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Drive productivity, cost, and process improvements to reduce cost and enhance customer service ... Drive the Americold Operating System's labor, inventory, and other improvement initiatives. Create ...
Drive productivity, cost, and process improvements to reduce cost and enhance customer service ... Drive the Americold Operating System's labor, inventory, and other improvement initiatives. Create ...
Warehouse Laborer
$14.50 - $17.75/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Warehouse Laborer
$14.50 - $17.75/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Repacker
Sanford, NC · On-site
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Repacker
Sanford, NC · On-site
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Repacker
Atlanta, GA · On-site
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Repacker
Atlanta, GA · On-site
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Wave Planner
Leesport, PA · On-site
Ability to deliver attentive customer service. * Ability to work collaboratively and respond ... pounds Americold is an Equal Opportunity Employer. All qualified applicants will receive ...
Wave Planner
Leesport, PA · On-site
Ability to deliver attentive customer service. * Ability to work collaboratively and respond ... pounds Americold is an Equal Opportunity Employer. All qualified applicants will receive ...
Ability to deliver attentive customer service. * Ability to work collaboratively and respond ... pounds Americold is an Equal Opportunity Employer. All qualified applicants will receive ...
Ability to deliver attentive customer service. * Ability to work collaboratively and respond ... pounds Americold is an Equal Opportunity Employer. All qualified applicants will receive ...
Warehouse Custodian
Nampa, ID · On-site
$13.75 - $17.50/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Warehouse Custodian
Nampa, ID · On-site
$13.75 - $17.50/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Warehouse Laborer
Napoleon, OH · On-site
$14.50 - $17.75/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Warehouse Laborer
Napoleon, OH · On-site
$14.50 - $17.75/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Wave Planner
Columbus, OH · On-site
$22/hr
Ability to deliver attentive customer service. * Ability to work collaboratively and respond ... Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for ...
Wave Planner
Columbus, OH · On-site
$22/hr
Ability to deliver attentive customer service. * Ability to work collaboratively and respond ... Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for ...
Wave Planner
Plover, WI · On-site
Ability to deliver attentive customer service. * Ability to work collaboratively and respond ... Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for ...
Wave Planner
Plover, WI · On-site
Ability to deliver attentive customer service. * Ability to work collaboratively and respond ... Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for ...
Wave Planner
Atlanta, GA · On-site
Ability to deliver attentive customer service. * Ability to work collaboratively and respond ... Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for ...
Wave Planner
Atlanta, GA · On-site
Ability to deliver attentive customer service. * Ability to work collaboratively and respond ... Americold is an Equal Opportunity Employer. All qualified applicants will receive consideration for ...
Warehouse Laborer
Napoleon, OH · On-site
$14.50 - $17.75/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Warehouse Laborer
Napoleon, OH · On-site
$14.50 - $17.75/hr
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Accounts Pay Associate
Barnegat, NJ · Hybrid
$21.25 - $27.25/hr
Our customers, which include some of the most respected brands in the food industry, rely on our ... The Centredelivers high-quality Finance support services for Americold operations across Europe. By ...
Accounts Pay Associate
Barnegat, NJ · Hybrid
$21.25 - $27.25/hr
Our customers, which include some of the most respected brands in the food industry, rely on our ... The Centredelivers high-quality Finance support services for Americold operations across Europe. By ...
Repacker
Atlanta, GA · On-site
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Repacker
Atlanta, GA · On-site
We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold ...
Americold Jobs Information
Do workers at Americold Logistics get paid breaks?
Yes. Most people get paid breaks.
79% of people say they get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.
79% of people say they get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.
Does Americold Logistics pay people when they’re sick?
Sometimes. Only some people get paid when they’re sick.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 46 people who took the Breakroom Quiz between July 2025 and July 2026.
At Americold Logistics, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.
Is the health insurance from Americold Logistics affordable enough for their workers?
Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.
89% of people say the health insurance costs are okay
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get paid time off at Americold Logistics?
Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.
98% of people say they get paid time off.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.
- 63% of people with changing schedules find out their shifts one week or less ahead of time.
- 11% of people with changing schedules find out their shifts two weeks ahead of time.
- 0% of people with changing schedules find out their shifts three weeks ahead of time.
- 26% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and July 2026.
Do workers at Americold Logistics worry about hours?
Most people don’t worry about getting enough hours.
68% of people report they don’t worry about getting enough hours.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and July 2026.
68% of people report they don’t worry about getting enough hours.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and July 2026.
Do Americold Logistics workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 83 people who took the Breakroom Quiz between December 2024 and July 2026.
48% report that they don’t have enough control over which shifts they work.
Based on data from 83 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it for Americold Logistics workers to change shifts?
Some people find it hard to change shifts.
61% of people report that it’s hard to change shifts if they need to.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.
61% of people report that it’s hard to change shifts if they need to.
Based on data from 41 people who took the Breakroom Quiz between December 2024 and June 2026.
How easy is it to get time off at Americold Logistics?
Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.
68% of people report it’s easy to get time off.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.
Do Americold Logistics managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 83 people who took the Breakroom Quiz between December 2024 and July 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 83 people who took the Breakroom Quiz between December 2024 and July 2026.
Do jobs at Americold Logistics spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 85 people who took the Breakroom Quiz between December 2024 and July 2026.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 85 people who took the Breakroom Quiz between December 2024 and July 2026.
How easy is it to take sick days at Americold Logistics?
Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.
Is working at Americold Logistics good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
51% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.
51% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and July 2026.
Do people at Americold Logistics feel treated with respect by their managers?
Some people don’t feel treated with respect by their managers.
35% of people say they’re not treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.
35% of people say they’re not treated with respect by their managers.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Americold Logistics get to take their breaks without interruption?
Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.
73% of people report that they get to take their breaks without interruption.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.
Is it stressful to work at Americold Logistics?
Most people feel stressed out here.
86% of people say they often feel stressed out at work.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.
86% of people say they often feel stressed out at work.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Americold Logistics enjoy their jobs?
Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.
67% of people report they enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people at Americold Logistics recommend working with their team?
Only some people recommend working with their team.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.
52% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 48 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get enough training when they start at Americold Logistics?
Some people didn’t get enough training when they started.
53% of people report they didn’t get enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.
53% of people report they didn’t get enough training when they started working here.
Based on data from 45 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people get support to advance at Americold Logistics?
Most people aren’t given support to advance their career here.
In the last year, 70% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.
In the last year, 70% of people report not being given support to advance their career here.
Based on data from 44 people who took the Breakroom Quiz between July 2025 and July 2026.
Do people think Americold Logistics’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 43 people who took the Breakroom Quiz between July 2025 and July 2026.
Do workers feel well informed about how Americold Logistics is doing?
Only some people feel well informed about how the company is doing.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 47 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular job types at Americold?
What are the most popular jobs at Americold?
What are the most popular categories at Americold?
Americold Logistics rating
7.1
Based on 117 frontline employees who took The Breakroom Quiz
203rd of 362 rated logistics
Job description
Primary Responsibility:
Under general supervisor, the Lumper focuses on loading and unloading merchandise in accordance to established safety, performance, and accuracy standards.
What You'll Do:
Verify container information according to the execution report and verify appropriate trailer chocking, glad hand locking, and cone procedures prior to the unloading process.
Manually unload containers by separating each case by style, size, and color and placing them in a separate pallet for each.
Accurately build and stage each pallet to the correct standard tie high as specified on the execution report and determine if pallets are ready to be shrink wrapped by identifying case quantity and shrink wrapping stage pallets.
Maintain a safe, clean, neat, and orderly work environment.
Perform other duties as assigned.
What Experience and Education You Need:
Ability to read and follow written and verbal instructions.
Ability to perform basic math skills.
What Could Set You Apart:
Possess the ability to understand and operate a Warehouse Management System (WMS) to ensure accurate completion of assignments.
Ability to work various shifts including evenings or weekends in order to complete objectives or to attend meetings.
Possess a strong resistance to a cold environment.
Ability to operate equipment including various electrical tools in a safe, clean, and efficient manner.
Physical Requirements:
The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Able to work in spaces with 55 inches of headroom.
May be required to tolerate working environment with inside controlled temperatures of -15 degrees Fahrenheit and outside ambient temperatures (including heat, cold and precipitation).
Must tolerate heights up to 30 ft. and be able to access elevated products from inside safety cage.
May stand to rebuild pallets with products. Requires tolerance of standing posture up to 5 hours, over an 8-10-12 hour shift.
Must transfer boxes weighing up to 55 lbs. from ground level to 80 inches in height and up 70 lbs. to 50 inches in height rebuilding pallets. Lifting and carrying product 6 ft. without mechanical assistance.
The Company's good-faith and reasonable estimate of the range of possible compensation at the time of posting for this position is $16.50 hourly. Rate may vary based on work location.
Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.
EOE/AA M/F/D/V DFW.
For over 120 years, Americold has connected producers, processors, distributors, and retailers to ensure food stays safe, fresh, and accessible. With 240+ facilities across four continents and 14,000+ team members, we're a global leader in temperature-controlled logistics. Our mission is to help our customers feed the world - and we're looking for people who share that purpose. We value customer service, innovation, and inclusion, and we invest in our people's growth and well-being. If you're ready to make a meaningful impact in a company that puts people first, Americold is the place for you.
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