We are seeking an intermediate-level Technical Support Representative with experience supporting external B2B customers using physical hardware products, software products, and database integrations.
120 Amazon Technical Customer Support Representative Jobs Hiring Near You
We are seeking an intermediate-level Technical Support Representative with experience supporting external B2B customers using physical hardware products, software products, and database integrations.
We are seeking an intermediate-level Technical Support Representative with experience supporting external B2B customers using physical hardware products, software products, and database integrations.
We are seeking an intermediate-level Technical Support Representative with experience supporting external B2B customers using physical hardware products, software products, and database integrations.
... Support Representative to provide phone and chat support for online and mobile banking customers. This role is responsible for assisting customers with digital banking services, technical ...
New
Quick apply
... Support Representative to provide phone and chat support for online and mobile banking customers. This role is responsible for assisting customers with digital banking services, technical ...
New
Technical Customer Support Representative
Honolulu, HI · On-site
$20 - $24/hr
... Support Representative to provide phone and chat support for online and mobile banking customers. This role is responsible for assisting customers with digital banking services, technical ...
New
Technical Customer Support Representative
Honolulu, HI · On-site
$20 - $24/hr
... Support Representative to provide phone and chat support for online and mobile banking customers. This role is responsible for assisting customers with digital banking services, technical ...
New
AZ · On-site
Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 26, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
Aug 31, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 31, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
AZ · On-site
Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...
... for a Technical Support Representative to join our Engraving Solutions business, which sells ... This is not an IT help desk role - you will be supporting external customers through phone, email ...
... for a Technical Support Representative to join our Engraving Solutions business, which sells ... This is not an IT help desk role - you will be supporting external customers through phone, email ...
Technical Customer Support
Dallas, TX · Remote
Provide exceptional technical support to customers using our cloud storage and file sharing platform, resolving technical, account, and billing inquiries while communicating complex concepts in a ...
Quick apply
Technical Customer Support
Dallas, TX · Remote
Provide exceptional technical support to customers using our cloud storage and file sharing platform, resolving technical, account, and billing inquiries while communicating complex concepts in a ...
Technical Customer Support
Dallas, TX · On-site +1
Provide exceptional technical support to customers using our cloud storage and file sharing platform, resolving technical, account, and billing inquiries while communicating complex concepts in a ...
Technical Customer Support
Dallas, TX · On-site +1
Provide exceptional technical support to customers using our cloud storage and file sharing platform, resolving technical, account, and billing inquiries while communicating complex concepts in a ...
Technical Support Representative
$37K - $52K/yr
Effectively utilize customer support skills to maintain a positive working relationship between ... Technical Support Representative, as well as your further development and career growth at EIS.
New
Technical Support Representative
$37K - $52K/yr
Effectively utilize customer support skills to maintain a positive working relationship between ... Technical Support Representative, as well as your further development and career growth at EIS.
New
Technical Customer Support - VDC
Westminster, CO · On-site
$22.69 - $28.32/hr
Elevate Customer Success as a Frontline Support Representative Are you passionate about solving ... At Trimble, you will serve as the primary advocate for our clients, delivering essential technical ...
New
Technical Customer Support - VDC
Westminster, CO · On-site
$22.69 - $28.32/hr
Elevate Customer Success as a Frontline Support Representative Are you passionate about solving ... At Trimble, you will serve as the primary advocate for our clients, delivering essential technical ...
New
Technical Support Representative - Google AI/ML Location: Remote during the 5-week training period ... customer cases, supporting frontline teams, and improving overall product reliability. Key ...
New
Technical Support Representative - Google AI/ML Location: Remote during the 5-week training period ... customer cases, supporting frontline teams, and improving overall product reliability. Key ...
New
Amazon Jobs Information
What is it like to work at Amazon?
Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.
What makes Amazon an attractive place to work?
Amazon is a leading e-commerce and technology company that has revolutionized the way people shop and live, with a strong focus on innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. As a result, Amazon is an attractive place to work for those seeking to make a meaningful impact, drive growth, and develop their skills in a fast-paced and rapidly evolving industry.
Do workers at Amazon get paid breaks?
Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 230 people who took the Breakroom Quiz between May 2026 and August 2026.
71% of people say they get paid breaks.
Based on data from 230 people who took the Breakroom Quiz between May 2026 and August 2026.
Does Amazon pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 231 people who took the Breakroom Quiz between May 2026 and August 2026.
71% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 231 people who took the Breakroom Quiz between May 2026 and August 2026.
At Amazon, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 215 people who took the Breakroom Quiz between May 2026 and August 2026.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 215 people who took the Breakroom Quiz between May 2026 and August 2026.
Are part-time workers able to get health insurance from Amazon?
Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Amazon?
Most people who work part-time get paid time off.
90% of people who work part-time say they get paid time off
Based on data from 113 people who took the Breakroom Quiz between February 2026 and August 2026.
90% of people who work part-time say they get paid time off
Based on data from 113 people who took the Breakroom Quiz between February 2026 and August 2026.
Is the health insurance from Amazon affordable enough for their workers?
Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 157 people who took the Breakroom Quiz between May 2026 and August 2026.
88% of people say the health insurance costs are okay
Based on data from 157 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get paid time off at Amazon?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 267 people who took the Breakroom Quiz between May 2026 and August 2026.
96% of people say they get paid time off.
Based on data from 267 people who took the Breakroom Quiz between May 2026 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 154 people who took the Breakroom Quiz between February 2026 and August 2026.
- 70% of people with changing schedules find out their shifts one week or less ahead of time.
- 16% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 8% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 154 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers at Amazon worry about hours?
Some people worry about getting enough hours.
46% of people report they worry about getting enough hours.
Based on data from 179 people who took the Breakroom Quiz between February 2026 and August 2026.
46% of people report they worry about getting enough hours.
Based on data from 179 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Amazon workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 100 people who took the Breakroom Quiz between February 2026 and August 2026.
53% report that they don’t have enough control over which shifts they work.
Based on data from 100 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it for Amazon workers to change shifts?
Some people find it hard to change shifts.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 139 people who took the Breakroom Quiz between February 2026 and August 2026.
35% of people report that it’s hard to change shifts if they need to.
Based on data from 139 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to get time off at Amazon?
Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 217 people who took the Breakroom Quiz between May 2026 and August 2026.
75% of people report it’s easy to get time off.
Based on data from 217 people who took the Breakroom Quiz between May 2026 and August 2026.
Do Amazon managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 164 people who took the Breakroom Quiz between February 2026 and August 2026.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 164 people who took the Breakroom Quiz between February 2026 and August 2026.
Do jobs at Amazon spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 164 people who took the Breakroom Quiz between February 2026 and August 2026.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 164 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to take sick days at Amazon?
Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 234 people who took the Breakroom Quiz between May 2026 and August 2026.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 234 people who took the Breakroom Quiz between May 2026 and August 2026.
Is a Amazon job good for students?
Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 138 people who took the Breakroom Quiz between February 2026 and August 2026.
80% of students report this is a good place to work if you’re studying.
Based on data from 138 people who took the Breakroom Quiz between February 2026 and August 2026.
Is working at Amazon good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 227 people who took the Breakroom Quiz between February 2026 and August 2026.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 227 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Amazon feel treated with respect by their managers?
Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 239 people who took the Breakroom Quiz between May 2026 and August 2026.
78% of people say they’re treated with respect by their managers.
Based on data from 239 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon get to take their breaks without interruption?
Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 251 people who took the Breakroom Quiz between May 2026 and August 2026.
88% of people report that they get to take their breaks without interruption.
Based on data from 251 people who took the Breakroom Quiz between May 2026 and August 2026.
Is it stressful to work at Amazon?
Some people feel stressed here.
56% of people say they often feel stressed at work.
Based on data from 250 people who took the Breakroom Quiz between May 2026 and August 2026.
56% of people say they often feel stressed at work.
Based on data from 250 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon enjoy their jobs?
Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 207 people who took the Breakroom Quiz between May 2026 and August 2026.
38% of people report they don’t enjoy their job.
Based on data from 207 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon recommend working with their team?
Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 272 people who took the Breakroom Quiz between May 2026 and August 2026.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 272 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get enough training when they start at Amazon?
Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 253 people who took the Breakroom Quiz between May 2026 and August 2026.
71% of people report they got enough training when they started working here.
Based on data from 253 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get support to advance at Amazon?
Only some people are given support to advance their career here.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 235 people who took the Breakroom Quiz between May 2026 and August 2026.
In the last year, 49% of people report not being given support to advance their career here.
Based on data from 235 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people think Amazon’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 234 people who took the Breakroom Quiz between May 2026 and August 2026.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 234 people who took the Breakroom Quiz between May 2026 and August 2026.
Do workers feel well informed about how Amazon is doing?
Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 244 people who took the Breakroom Quiz between May 2026 and August 2026.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 244 people who took the Breakroom Quiz between May 2026 and August 2026.
What other companies are hiring for Technical Customer Support Representative jobs?
What are the most popular jobs at Amazon?
What are the most popular categories at Amazon?
Full-time
Re-posted 16 hours ago
Brady Corporation rating
9.3
Based on 8 frontline employees who took The Breakroom Quiz
Job description
We are seeking an intermediate-level Technical Support Representative with experience supporting external B2B customers using physical hardware products, software products, and database integrations. In this role, you will provide advanced product support for barcode scanners, specialty ID card and thermal printers, ID badging software, and firmware integrations. Please note: This is an external, customer-facing contact position. This position focuses on product performance, device connectivity, SQL database troubleshooting, and system integration. It is best suited for someone who understands how to work directly with customers, distributors, and resellers via telephony and CRM platforms to resolve technical issues related to our product line.
- Manage Inbound Channels: Handle real-time inbound calls and cases via NICE Cxone platform and Salesforce CRM. Maintain high phone queue availability and adherence to schedule.
- Troubleshoot Specialty Hardware: Diagnose and troubleshoot hardware devices such as Scanners, Card Printers, Thermal Printers, etc. Guide customers through mechanical fixes, cleanings, and calibrations.
- Software Support & Troubleshooting: Provide advanced technical assistance with ID badging software, including assisting with setup, diagnosing and resolving complex software issues, etc.
- Own the Case Lifecycle: Manage customer support tickets from intake to resolution using Salesforce and SugarCRM. Process product repairs, replacements, and coordinate logistics via the RMA process in Salesforce and SAP.
- Collaborate with Client IT Teams: Schedule and lead technical conference calls directly with B2B Customer IT departments and administrators to safely resolve server, firewall, or network connectivity blockers.
- Continual Learning: Stay updated on technological developments and product changes to enhance service delivery. Assist in training and mentoring junior Technical Support team members.
What Brady Corporation employees say
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Hours and flexibility
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