AWS Amazon Connect Configuration & Deployment Engineer/Architect Remote Position Summary We are seeking an experienced AWS Amazon Connect Configuration & Deployment Engineer to support the ...
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34 Amazon Deployment Engineer Jobs Hiring Near You
AWS Amazon Connect Configuration & Deployment Engineer/Architect Remote Position Summary We are seeking an experienced AWS Amazon Connect Configuration & Deployment Engineer to support the ...
Deployment Engineer
Tysons, VA · On-site +1
The Deployment Engineer is a customer-facing technical role responsible for the successful ... Cloud platforms including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform ...
Deployment Engineer
Tysons, VA · On-site +1
The Deployment Engineer is a customer-facing technical role responsible for the successful ... Cloud platforms including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform ...
Deployment Engineer
Tysons, VA · On-site +1
The Deployment Engineer is a customer-facing technical role responsible for the successful ... Cloud platforms including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform ...
Deployment Engineer
Tysons, VA · On-site +1
The Deployment Engineer is a customer-facing technical role responsible for the successful ... Cloud platforms including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform ...
AWS Amazon Connect Configuration & Deployment Engineer/Architect Remote Position Summary We are seeking an experienced AWS Amazon Connect Configuration & Deployment Engineer to support the ...
AWS Amazon Connect Configuration & Deployment Engineer/Architect Remote Position Summary We are seeking an experienced AWS Amazon Connect Configuration & Deployment Engineer to support the ...
Deployment Engineer
Chantilly, VA · On-site
... Amazon Web Services (AWS) and data centers • Provide technical feedback to development team for installation and upgrade procedures • Assist in troubleshooting issues in operational and test ...
Deployment Engineer
Chantilly, VA · On-site
... Amazon Web Services (AWS) and data centers • Provide technical feedback to development team for installation and upgrade procedures • Assist in troubleshooting issues in operational and test ...
Deployment Engineer
Chantilly, VA · On-site
... Amazon Web Services (AWS) and data centers ● Provide technical feedback to development team for installation and upgrade procedures ● Assist in troubleshooting issues in operational and test ...
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Deployment Engineer
Chantilly, VA · On-site
... Amazon Web Services (AWS) and data centers ● Provide technical feedback to development team for installation and upgrade procedures ● Assist in troubleshooting issues in operational and test ...
Deployment Engineer
Chantilly, VA · On-site
... automated deployment tools (such as Ansible, Chef, etc.) and associated scripts or manual ... Experience with Amazon Web Services (AWS) Security Protocols/Concepts (SSL/TLS, PKI etc ...
Deployment Engineer
Chantilly, VA · On-site
... automated deployment tools (such as Ansible, Chef, etc.) and associated scripts or manual ... Experience with Amazon Web Services (AWS) Security Protocols/Concepts (SSL/TLS, PKI etc ...
As a Deployment Engineer, you will be the trusted guide for new customers, helping them implement ... Experience with cloud data warehouses, including Snowflake, Databricks, Amazon Redshift, and Google ...
As a Deployment Engineer, you will be the trusted guide for new customers, helping them implement ... Experience with cloud data warehouses, including Snowflake, Databricks, Amazon Redshift, and Google ...
DevOps Deployment Engineer
Burlington, MA · On-site
Interest in deployment and automation tools (Ansible, Chef, Puppet) and experience working with major public cloud providers including Azure, Amazon WebServices, and RackSpace. * An Engineering ...
DevOps Deployment Engineer
Burlington, MA · On-site
Interest in deployment and automation tools (Ansible, Chef, Puppet) and experience working with major public cloud providers including Azure, Amazon WebServices, and RackSpace. * An Engineering ...
Customer Deployment Engineer
New York, NY · On-site
As a Deployment Engineer, you will be the trusted guide for new customers, helping them implement ... Experience with cloud data warehouses, including Snowflake, Databricks, Amazon Redshift, and Google ...
Customer Deployment Engineer
New York, NY · On-site
As a Deployment Engineer, you will be the trusted guide for new customers, helping them implement ... Experience with cloud data warehouses, including Snowflake, Databricks, Amazon Redshift, and Google ...
As a Deployment Engineer, you will be the trusted guide for new customers, helping them implement ... Experience with cloud data warehouses, including Snowflake, Databricks, Amazon Redshift, and Google ...
As a Deployment Engineer, you will be the trusted guide for new customers, helping them implement ... Experience with cloud data warehouses, including Snowflake, Databricks, Amazon Redshift, and Google ...
Customer Deployment Engineer
New York, NY · On-site
As a Deployment Engineer, you will be the trusted guide for new customers, helping them implement ... Experience with cloud data warehouses, including Snowflake, Databricks, Amazon Redshift, and Google ...
Customer Deployment Engineer
New York, NY · On-site
As a Deployment Engineer, you will be the trusted guide for new customers, helping them implement ... Experience with cloud data warehouses, including Snowflake, Databricks, Amazon Redshift, and Google ...
Our team is led by top engineers and finance professionals from companies like Robinhood, Bolt, EY, Facebook, Twitter, Netflix, Amazon, Google, Airbnb, Rubrik, and more. Together, we're using our ...
Our team is led by top engineers and finance professionals from companies like Robinhood, Bolt, EY, Facebook, Twitter, Netflix, Amazon, Google, Airbnb, Rubrik, and more. Together, we're using our ...
Support and Deployment Engineer New York, NY About The Position We are looking for an amazing 3rd ... Familiarity with cloud computing (Google, Amazon, Azure) * Strong analytical and troubleshooting ...
Support and Deployment Engineer New York, NY About The Position We are looking for an amazing 3rd ... Familiarity with cloud computing (Google, Amazon, Azure) * Strong analytical and troubleshooting ...
Amazon Jobs Information
What is it like to work at Amazon?
Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.
What makes Amazon an attractive place to work?
Amazon is a leading e-commerce and technology company that has revolutionized the way people shop and live, with a strong focus on innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. As a result, Amazon is an attractive place to work for those seeking to make a meaningful impact, drive growth, and develop their skills in a fast-paced and rapidly evolving industry.
Do workers at Amazon get paid breaks?
Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 253 people who took the Breakroom Quiz between May 2026 and August 2026.
71% of people say they get paid breaks.
Based on data from 253 people who took the Breakroom Quiz between May 2026 and August 2026.
Does Amazon pay people when they’re sick?
No. Most people don’t get paid when they’re sick.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 246 people who took the Breakroom Quiz between May 2026 and August 2026.
74% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 246 people who took the Breakroom Quiz between May 2026 and August 2026.
At Amazon, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 226 people who took the Breakroom Quiz between May 2026 and August 2026.
74% of people say they have to use vacation days when they’re out sick.
Based on data from 226 people who took the Breakroom Quiz between May 2026 and August 2026.
Are part-time workers able to get health insurance from Amazon?
Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.
Do part-time workers get paid time off at Amazon?
Most people who work part-time get paid time off.
91% of people who work part-time say they get paid time off
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.
91% of people who work part-time say they get paid time off
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.
Is the health insurance from Amazon affordable enough for their workers?
Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 173 people who took the Breakroom Quiz between May 2026 and August 2026.
87% of people say the health insurance costs are okay
Based on data from 173 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get paid time off at Amazon?
Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 291 people who took the Breakroom Quiz between May 2026 and August 2026.
96% of people say they get paid time off.
Based on data from 291 people who took the Breakroom Quiz between May 2026 and August 2026.
How far ahead of time do people find out their work schedule?
Most people find out their schedule less than four weeks ahead of time.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.
- 71% of people with changing schedules find out their shifts one week or less ahead of time.
- 15% of people with changing schedules find out their shifts two weeks ahead of time.
- 5% of people with changing schedules find out their shifts three weeks ahead of time.
- 9% of people with changing schedules find out their shifts four weeks or more ahead of time.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.
Do workers at Amazon worry about hours?
Some people worry about getting enough hours.
48% of people report they worry about getting enough hours.
Based on data from 199 people who took the Breakroom Quiz between February 2026 and August 2026.
48% of people report they worry about getting enough hours.
Based on data from 199 people who took the Breakroom Quiz between February 2026 and August 2026.
Do Amazon workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 112 people who took the Breakroom Quiz between February 2026 and August 2026.
52% report that they don’t have enough control over which shifts they work.
Based on data from 112 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it for Amazon workers to change shifts?
Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 161 people who took the Breakroom Quiz between February 2026 and August 2026.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 161 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to get time off at Amazon?
Most people find it easy to get time off.
72% of people report it’s easy to get time off.
Based on data from 223 people who took the Breakroom Quiz between May 2026 and August 2026.
72% of people report it’s easy to get time off.
Based on data from 223 people who took the Breakroom Quiz between May 2026 and August 2026.
Do Amazon managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 181 people who took the Breakroom Quiz between February 2026 and August 2026.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 181 people who took the Breakroom Quiz between February 2026 and August 2026.
Do jobs at Amazon spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 181 people who took the Breakroom Quiz between February 2026 and August 2026.
18% of people report that their job takes up time that they don’t get paid for.
Based on data from 181 people who took the Breakroom Quiz between February 2026 and August 2026.
How easy is it to take sick days at Amazon?
Most people find it easy to take sick days.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 243 people who took the Breakroom Quiz between May 2026 and August 2026.
79% of people report that it’s easy to take time off if they are sick.
Based on data from 243 people who took the Breakroom Quiz between May 2026 and August 2026.
Is a Amazon job good for students?
Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 156 people who took the Breakroom Quiz between February 2026 and August 2026.
79% of students report this is a good place to work if you’re studying.
Based on data from 156 people who took the Breakroom Quiz between February 2026 and August 2026.
Is working at Amazon good if you’re a parent or caregiver?
Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 262 people who took the Breakroom Quiz between February 2026 and August 2026.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 262 people who took the Breakroom Quiz between February 2026 and August 2026.
Do people at Amazon feel treated with respect by their managers?
Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 265 people who took the Breakroom Quiz between May 2026 and August 2026.
78% of people say they’re treated with respect by their managers.
Based on data from 265 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon get to take their breaks without interruption?
Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 275 people who took the Breakroom Quiz between May 2026 and August 2026.
89% of people report that they get to take their breaks without interruption.
Based on data from 275 people who took the Breakroom Quiz between May 2026 and August 2026.
Is it stressful to work at Amazon?
Some people feel stressed out here.
57% of people say they often feel stressed out at work.
Based on data from 275 people who took the Breakroom Quiz between May 2026 and August 2026.
57% of people say they often feel stressed out at work.
Based on data from 275 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon enjoy their jobs?
Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 225 people who took the Breakroom Quiz between May 2026 and August 2026.
38% of people report they don’t enjoy their job.
Based on data from 225 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people at Amazon recommend working with their team?
Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 297 people who took the Breakroom Quiz between May 2026 and August 2026.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 297 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get enough training when they start at Amazon?
Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 279 people who took the Breakroom Quiz between May 2026 and August 2026.
71% of people report they got enough training when they started working here.
Based on data from 279 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people get support to advance at Amazon?
Only some people are given support to advance their career here.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 259 people who took the Breakroom Quiz between May 2026 and August 2026.
In the last year, 51% of people report not being given support to advance their career here.
Based on data from 259 people who took the Breakroom Quiz between May 2026 and August 2026.
Do people think Amazon’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 253 people who took the Breakroom Quiz between May 2026 and August 2026.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 253 people who took the Breakroom Quiz between May 2026 and August 2026.
Do workers feel well informed about how Amazon is doing?
Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 262 people who took the Breakroom Quiz between May 2026 and August 2026.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 262 people who took the Breakroom Quiz between May 2026 and August 2026.
What other companies are hiring for Deployment Engineer jobs?
What are the most popular jobs at Amazon?
What are the most popular categories at Amazon?
Full-time
Posted 19 days ago
Job description
AWS Amazon Connect Configuration & Deployment Engineer/Architect
Remote
Position Summary
We are seeking an experienced AWS Amazon Connect Configuration & Deployment Engineer to support the implementation, configuration, and optimization of Amazon Connect Contact Center Operations (ACCO) solutions. The ideal candidate will have strong expertise in AWS services, Infrastructure as Code (IaC), CI/CD automation, security, and contact center technologies.
This role will be responsible for deploying and configuring ACCO components, establishing governance and operational standards, implementing access control frameworks, and supporting integration with enterprise authentication and telephony systems.
Key Responsibilities
Deploy ACCO user interfaces, APIs, and AWS resources using OpenTofu Infrastructure as Code (IaC).
Configure and deploy pre-built ACCO modules and flows within Amazon Connect environments.
Assess, configure, and optimize DynamoDB implementations to support ACCO functionality.
Design and implement tagging strategies and access control frameworks aligned with organizational standards.
Establish and document attribute taxonomies, naming conventions, and configuration standards.
Execute functional testing, validate deployments, and assess ACCO framework performance.
Develop and maintain operational, configuration, and security documentation.
Configure user access models and support access management processes.
Integrate enterprise Single Sign-On (SSO) solutions with Identity Providers (IdP).
Design and implement CI/CD pipelines for ACCO configuration and deployment management.
Establish processes for synchronization of configuration data across non-production environments.
Configure telephony services, including DNIS setup and validation for Amazon Connect environments.
Create sample configurations, including queues, routing patterns, and telephony configurations to support common contact center use cases.
Document deployment procedures, testing outcomes, operational processes, and ongoing support requirements.
Required Qualifications
Experience implementing and administering Amazon Connect solutions.
Strong knowledge of AWS cloud services, including IAM, Lambda, API Gateway, DynamoDB, CloudWatch, and related services.
Hands-on experience with Infrastructure as Code tools such as OpenTofu or Terraform.
Experience designing and implementing CI/CD pipelines in AWS environments.
Knowledge of identity management, SSO, and enterprise authentication integrations.
Experience with access control frameworks, security standards, and governance practices.
Understanding of contact center operations, routing, telephony, and DNIS implementation.
Experience with configuration management and environment promotion strategies.
Strong troubleshooting, testing, and documentation skills.
Excellent communication and stakeholder engagement abilities.
Preferred Qualifications
AWS Certifications (Solutions Architect, Developer, DevOps Engineer, or related).
Experience with large-scale Amazon Connect deployments.
Familiarity with contact center modernization initiatives.
Experience working in highly regulated or enterprise environments.
Knowledge of DevOps best practices and cloud governance models.
Key Skills
Amazon Connect
AWS Cloud Services
OpenTofu / Terraform
Infrastructure as Code (IaC)
DynamoDB
CI/CD Automation
API Deployment & Integration
Identity & Access Management (IAM)
Single Sign-On (SSO)
Telephony & DNIS Configuration
Security & Governance
DevOps Practices
Technical Documentation
Contact Center Solutions
Remote
Position Summary
We are seeking an experienced AWS Amazon Connect Configuration & Deployment Engineer to support the implementation, configuration, and optimization of Amazon Connect Contact Center Operations (ACCO) solutions. The ideal candidate will have strong expertise in AWS services, Infrastructure as Code (IaC), CI/CD automation, security, and contact center technologies.
This role will be responsible for deploying and configuring ACCO components, establishing governance and operational standards, implementing access control frameworks, and supporting integration with enterprise authentication and telephony systems.
Key Responsibilities
Deploy ACCO user interfaces, APIs, and AWS resources using OpenTofu Infrastructure as Code (IaC).
Configure and deploy pre-built ACCO modules and flows within Amazon Connect environments.
Assess, configure, and optimize DynamoDB implementations to support ACCO functionality.
Design and implement tagging strategies and access control frameworks aligned with organizational standards.
Establish and document attribute taxonomies, naming conventions, and configuration standards.
Execute functional testing, validate deployments, and assess ACCO framework performance.
Develop and maintain operational, configuration, and security documentation.
Configure user access models and support access management processes.
Integrate enterprise Single Sign-On (SSO) solutions with Identity Providers (IdP).
Design and implement CI/CD pipelines for ACCO configuration and deployment management.
Establish processes for synchronization of configuration data across non-production environments.
Configure telephony services, including DNIS setup and validation for Amazon Connect environments.
Create sample configurations, including queues, routing patterns, and telephony configurations to support common contact center use cases.
Document deployment procedures, testing outcomes, operational processes, and ongoing support requirements.
Required Qualifications
Experience implementing and administering Amazon Connect solutions.
Strong knowledge of AWS cloud services, including IAM, Lambda, API Gateway, DynamoDB, CloudWatch, and related services.
Hands-on experience with Infrastructure as Code tools such as OpenTofu or Terraform.
Experience designing and implementing CI/CD pipelines in AWS environments.
Knowledge of identity management, SSO, and enterprise authentication integrations.
Experience with access control frameworks, security standards, and governance practices.
Understanding of contact center operations, routing, telephony, and DNIS implementation.
Experience with configuration management and environment promotion strategies.
Strong troubleshooting, testing, and documentation skills.
Excellent communication and stakeholder engagement abilities.
Preferred Qualifications
AWS Certifications (Solutions Architect, Developer, DevOps Engineer, or related).
Experience with large-scale Amazon Connect deployments.
Familiarity with contact center modernization initiatives.
Experience working in highly regulated or enterprise environments.
Knowledge of DevOps best practices and cloud governance models.
Key Skills
Amazon Connect
AWS Cloud Services
OpenTofu / Terraform
Infrastructure as Code (IaC)
DynamoDB
CI/CD Automation
API Deployment & Integration
Identity & Access Management (IAM)
Single Sign-On (SSO)
Telephony & DNIS Configuration
Security & Governance
DevOps Practices
Technical Documentation
Contact Center Solutions
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About CG Infinity
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Plano, TX, US
Year founded
1998