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120 Amazon Customer Operations Specialist Jobs Hiring Near You

Emerge

Customer Operations Specialist

Scottsdale, AZ · On-site

Job Summary The Customer Operations Specialist is responsible for the day-to-day operational management of assigned customer accounts. This role serves as a key point of contact for customers ...

TOPCON

Customer Operations Specialist

Fort Atkinson, WI · On-site

Position Summary The Customer Operations Specialist is the primary operational contact for assigned customers, responsible for overseeing the entire order lifecycle and coordinating the resolution of ...

Topcon

Customer Operations Specialist

Fort Atkinson, WI · On-site

Position Summary The Customer Operations Specialist is the primary operational contact for assigned customers, responsible for overseeing the entire order lifecycle and coordinating the resolution of ...

Land O'Lakes

Customer Operations Specialist

Lewiston, MN · On-site

$25 - $28/hr

Customer Operations Specialist As a Customer Operations Specialist , you'll be a key member of our Land O'Lakes, Inc. warehousing team, supporting the team on order fulfillment, inventory management ...

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Amazon Jobs Information

What is it like to work at Amazon?

Amazon is known for its fast-paced and innovative work environment, driven by a customer-obsessed culture that emphasizes experimentation, learning, and continuous improvement. The company's flat organizational structure and cross-functional teams allow employees to collaborate and contribute to various projects, with many teams working on cutting-edge technologies such as artificial intelligence, robotics, and cloud computing. For those who thrive in dynamic and entrepreneurial settings, Amazon offers opportunities to work on high-impact projects, develop new skills, and be part of a global organization that is shaping the future of e-commerce and beyond.

What makes Amazon an attractive place to work?

Amazon is a leading e-commerce and technology company that has revolutionized the way people shop and live, with a strong focus on innovation and customer satisfaction. The company offers a dynamic work environment that fosters collaboration, creativity, and continuous learning, with opportunities to work on cutting-edge projects and technologies. As a result, Amazon is an attractive place to work for those seeking to make a meaningful impact, drive growth, and develop their skills in a fast-paced and rapidly evolving industry.

Do workers at Amazon get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 230 people who took the Breakroom Quiz between June 2026 and August 2026.

Does Amazon pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
70% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 230 people who took the Breakroom Quiz between June 2026 and August 2026.

At Amazon, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 211 people who took the Breakroom Quiz between June 2026 and August 2026.

Are part-time workers able to get health insurance from Amazon?

Only some people who work part-time can get health insurance.
42% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 153 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Amazon?

Most people who work part-time get paid time off.
90% of people who work part-time say they get paid time off
Based on data from 109 people who took the Breakroom Quiz between March 2026 and August 2026.

Is the health insurance from Amazon affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 156 people who took the Breakroom Quiz between June 2026 and August 2026.

Do people get paid time off at Amazon?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 268 people who took the Breakroom Quiz between June 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 70% of people with changing schedules find out their shifts one week or less ahead of time.
  • 16% of people with changing schedules find out their shifts two weeks ahead of time.
  • 5% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 147 people who took the Breakroom Quiz between March 2026 and August 2026.

Do workers at Amazon worry about hours?

Some people worry about getting enough hours.
45% of people report they worry about getting enough hours.
Based on data from 172 people who took the Breakroom Quiz between March 2026 and August 2026.

Do Amazon workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
53% report that they don’t have enough control over which shifts they work.
Based on data from 100 people who took the Breakroom Quiz between February 2026 and August 2026.

How easy is it for Amazon workers to change shifts?

Some people find it hard to change shifts.
36% of people report that it’s hard to change shifts if they need to.
Based on data from 133 people who took the Breakroom Quiz between March 2026 and August 2026.

How easy is it to get time off at Amazon?

Most people find it easy to get time off.
75% of people report it’s easy to get time off.
Based on data from 214 people who took the Breakroom Quiz between June 2026 and August 2026.

Do Amazon managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 159 people who took the Breakroom Quiz between March 2026 and August 2026.

Do jobs at Amazon spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
19% of people report that their job takes up time that they don’t get paid for.
Based on data from 158 people who took the Breakroom Quiz between March 2026 and August 2026.

How easy is it to take sick days at Amazon?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 236 people who took the Breakroom Quiz between June 2026 and August 2026.

Is a Amazon job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 138 people who took the Breakroom Quiz between February 2026 and August 2026.

Is working at Amazon good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 215 people who took the Breakroom Quiz between March 2026 and August 2026.

Do people at Amazon feel treated with respect by their managers?

Most people feel treated with respect by their managers.
79% of people say they’re treated with respect by their managers.
Based on data from 240 people who took the Breakroom Quiz between June 2026 and August 2026.

Do people at Amazon get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 252 people who took the Breakroom Quiz between June 2026 and August 2026.

Is it stressful to work at Amazon?

Some people feel stressed here.
56% of people say they often feel stressed at work.
Based on data from 250 people who took the Breakroom Quiz between June 2026 and August 2026.

Do people at Amazon enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 209 people who took the Breakroom Quiz between June 2026 and August 2026.

Do people at Amazon recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 271 people who took the Breakroom Quiz between June 2026 and August 2026.

Do people get enough training when they start at Amazon?

Most people got enough training when they started.
71% of people report they got enough training when they started working here.
Based on data from 252 people who took the Breakroom Quiz between June 2026 and August 2026.

Do people get support to advance at Amazon?

Only some people are given support to advance their career here.
In the last year, 47% of people report not being given support to advance their career here.
Based on data from 236 people who took the Breakroom Quiz between June 2026 and August 2026.

Do people think Amazon’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
73% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 233 people who took the Breakroom Quiz between June 2026 and August 2026.

Do workers feel well informed about how Amazon is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 244 people who took the Breakroom Quiz between June 2026 and August 2026.

What other companies are hiring for Customer Operations Specialist jobs?

What are the most popular jobs at Amazon?

What are the most popular categories at Amazon?

Infographic showing various Customer Operations Specialist job openings at Amazon in the United States as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.

Customer Operations Specialist

Liquid Environmental Solutions

Eastlake, OH • On-site

$21.97 - $24.92/hr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Liquid Environmental Solutions rating

8.0

Company rating: 8.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

16th of 91 rated recycling and waste

Job description

Customer Operations Specialist
Ciro's Sewer Cleaning, a Liquid Environmental Solutions company, is seeking a Customer Operations Specialist to join our team in Eastlake, OH.
This role is ideal for someone who is highly organized, detail-oriented, customer-focused, and comfortable supporting daily office operations, service documentation, billing, scheduling support, customer communication, and administrative follow-through in a busy service-based environment.
Location: Ciro's Sewer Cleaning
Schedule: Monday through Friday, 7:00 AM - 4:30 PM
Compensation: between $21.97 and $24.92/per hour depending on experience and qualifications
Pay: Weekly pay with available overtime
Job Type: Full-time, in person
POSITION DESCRIPTION
Position Overview:
The Customer Operations Specialist (COS) serves as the operational hub of a Site & Facility Services branch office while playing a direct role in delivering an exceptional customer experience. This position combines customer service, scheduling coordination, dispatch support, administrative operations, billing support, vendor coordination, and branch office administration to ensure customers feel heard, informed, supported, and confident in our responsiveness and professionalism. The expectation is to communicate proactively, follow through consistently, and support operational excellence while ensuring efficient daily branch operations.
Essential Functions
  • Serve as the primary administrative coordinator for daily branch operations, ensuring accurate communication, documentation, and follow-through between customers, technicians, vendors, and branch leadership.
  • Professionally answer incoming customer calls, emails, and customer portal requests.
  • Coordinate technician scheduling and daily workflow with Dispatch and Operations.
  • Create, update, and maintain work orders, customer records, and service documentation.
  • Proactively communicate scheduling updates, ETAs, delays, reschedules, and service completion with customers.
  • Support dispatching activities, job costing, invoicing, payment posting, purchase orders, and billing functions.
  • Order materials and parts while managing vendor relationships and customer management portals (Corrigo, ServiceChannel, FMX, VX Maintain, etc.).
  • Monitor open work orders and proactively follow up to ensure timely completion and customer satisfaction.
  • Assist with payroll administration, onboarding documentation, permits, insurance claims, and other branch administrative functions.
  • Maintain accurate electronic and paper files, reports, records, and operational documentation.
  • Provide administrative and operational support to Branch Leadership, Project Managers, Dispatch, and Operations.
  • Compose professional customer correspondence, reports, and internal communications.
  • Support accounts payable and accounts receivable processes as assigned.
  • Ensure compliance with company policies, procedures, safety requirements, and operational best practices.
  • Identify operational issues and recommend process improvements that enhance customer service, customer retention, operational efficiency, and branch performance.
  • Support customer account collections and payment follow-up as assigned.
  • Maintain a professional, customer-focused approach while representing the company with integrity and responsiveness.
  • Collaborate effectively with Sales, Operations, Dispatch, Accounting, Human Resources, and Corporate Support departments to ensure seamless customer service and branch operations.
Knowledge and Skills
  • Team player with a positive, professional attitude.
  • Ability to meet deadlines and maintain poise under pressure.
  • Excellent organizational skills and attention to detail.
  • Ability to interact with all levels of management.
  • Excellent written and verbal communication skills.
  • Analytical mindset.
  • Strong attention to detail in checking for incorrect data and comparing work orders to reports.
  • Professional appearance and demeanor.
  • Ability to work in general office conditions.
  • Light lifting and bending when working.
  • Must have the ability to prioritize, organize, and multitask.
  • Must maintain a professional appearance and demeanor.
  • Must have the ability to maintain and manage a general business office.
  • Must have the ability to deal with stress, multiple phone calls, problem solving, and project time lines.
Education and Experience
  • High School diploma or equivalent. (Required)
  • Two (2+) plus years of experience in customer service, dispatch, administrative, or branch operations experience. (Required)
  • A working knowledge of Microsoft Office Suite of products including Outlook, Word, and Excel. (Required)
  • Previous experience with billing, scheduling, and field service operations (Preferred)
  • A working knowledge of Microsoft Dynamics 365 (Preferred)
  • A working knowledge of ServiceTitan (Preferred)
  • A working knowledge of QuickBooks (Preferred)
Working Environment:
  • General office environment supporting a business operating beyond traditional business hours.
  • Must have the ability to withstand stress associated with client interaction, multiple phone calls, problem solving, and project timelines.
  • Must have the ability to perform some light lifting and bending.
  • Must have the ability to withstand some periods of sitting.
Core Operating Principle:
  • Clear communication, strong coordination, and exceptional customer service drive customer confidence.

This job description in no way states of implies these are the only duties to be performed by the employee incumbent in the position. Employees will be required to follow any other legal or ethical job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.
This document does not create an employment contract, implied or otherwise. Liquid Environmental Solutions has an "at will" relationship with team members.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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