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Addison Group
Addison Group

61 Addison Group Customer Service Jobs Hiring Near You

Addison Group

Customer Service Representative

Irvine, CA · On-site

$23 - $25/hr

Medical, Dental, Vision About Our Client Addison Group has partnered with a well-established service-oriented organization that is recognized for delivering exceptional customer experiences and ...

Addison Group

Customer Service Manager

Fort Worth, TX · On-site

$80K - $95K/yr

Addison Group is hiring a Customer Service Manager on behalf of our client. This position will oversee investor service operations while providing hands-on leadership to a team responsible for ...

Addison Group

Customer Service Manager

Fort Worth, TX · On-site

$80K - $95K/yr

Addison Group is hiring a Customer Service Manager on behalf of our client. This position will oversee investor service operations while providing hands-on leadership to a team responsible for ...

Addison Group

Customer Service Representative

Pueblo, CO · On-site

$19 - $21/hr

Addison Group is partnering with our client to hire a Case Manager. This is an excellent ... customer service and interpersonal communication skills. • Excellent organizational skills with ...

Posted today

Addison Group

Client Services Representative

Apex, NC · On-site

$65K - $70K/yr

... Addison Group is partnering with a global leader in specialty coatings to identify a Client Service ... This is a highly visible, customer-facing role requiring a proactive, service-oriented professional ...

Addison Group

Medical Billing CSR

Boardman, OH · On-site

$16 - $19/hr

Addison Group is partnering with a growing healthcare organization in the Boardman, Ohio area to ... The billing customer service representative is the first point of contact for all incoming billing ...

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Addison Group Jobs Information

What is it like to work at Addison Group?

Addison Group is a professional staffing agency that values a collaborative and dynamic work environment, fostering a culture of teamwork and innovation.

The company's structure is designed to support the growth and development of its employees, with opportunities for advancement and professional growth within the organization. Addison Group's mission is to provide exceptional service to its clients and candidates, while also promoting a positive and inclusive work environment.

Working at Addison Group may appeal to individuals who are passionate about the staffing industry and are looking for a challenging and rewarding career opportunity, with opportunities for professional development and advancement in a fast-paced and dynamic work environment.

What makes Addison Group an attractive place to work?

Addison Group is a leading staffing and recruitment agency that has established itself as a trusted partner in the industry, providing innovative solutions to businesses and job seekers alike. The company's workplace culture values collaboration, innovation, and employee growth, offering a dynamic and supportive environment that fosters professional development and teamwork. By joining Addison Group, individuals can leverage opportunities for career advancement, skill-building, and making a meaningful impact in the industry, making it an attractive choice for those seeking a fulfilling and challenging work experience.

What are the most popular job types at Addison Group?

    What are the most popular jobs at Addison Group?

    What are the most popular categories at Addison Group?

    Infographic showing various Customer Service job openings at Addison Group in the United States as of August 2026, with employment types broken down into 36% Full Time, 1% Temporary, and 63% Contract. Highlights an 90% Physical, and 10% Remote job distribution.

    Medical Customer Service Contractor

    Addison Group

    Oklahoma City, OK • On-site

    $19 - $20/hr

    Contractor

    Medical, Dental, Vision, Retirement

    Re-posted 17 days ago

    Job description

    Job Title: Medical Customer Service Contractor

    Location: Oklahoma City, OK

    Industry: Health Insurance

    Pay: $19.00 - $20.00/hour (DOE)

    Benefits: This position is eligible for medical, dental, vision, and 401(k).

    About Our Client:

    Addison Group is partnering with our client to hire a Medical Customer Service Contractor. This position supports healthcare operations by assisting members, providers, and internal departments with referral processing, case documentation, and status updates. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced healthcare environment.

    Job Description:

    The Medical Customer Service Contractor serves as a key point of contact for healthcare providers and members while supporting administrative processes related to referrals, authorizations, and medical services. This role requires strong communication skills, accuracy in data entry, and the ability to manage multiple priorities throughout the day.

    Key Responsibilities:

    • Process and document referral and authorization requests within internal systems while ensuring information is routed appropriately.
    • Review and enter medical documentation, physician notes, and supporting records with a high level of accuracy.
    • Communicate with healthcare providers to obtain missing information and provide updates regarding requests and determinations.
    • Assist members by answering questions regarding referral status, authorization outcomes, and available care options.
    • Conduct outreach to providers and members regarding expedited or time-sensitive healthcare requests.
    • Maintain accurate records of communications, documentation, and case activity.
    • Support departmental operations through administrative tasks, record maintenance, and correspondence management.
    • Prepare and distribute required member and provider communications.
    • Handle incoming and outgoing mail and ensure timely processing of documentation.
    • Collaborate with internal teams to ensure efficient resolution of requests and inquiries.
    • Provide exceptional customer service while maintaining confidentiality and compliance with healthcare regulations.
    • Perform additional duties and special projects as assigned.

    Qualifications:

    • High school diploma or equivalent required.
    • Previous experience in customer service, healthcare administration, medical office support, insurance, or call center environments preferred.
    • Strong data entry and computer skills with attention to detail.
    • Ability to communicate professionally with members, providers, and internal stakeholders.
    • Excellent organizational and multitasking abilities.
    • Proficiency with Microsoft Office and other business software applications.
    • Ability to handle sensitive and confidential information appropriately.
    • Experience working with medical terminology, referrals, authorizations, or healthcare documentation is a plus.

    Additional Details:

    • Full-time opportunity with a growing healthcare organization.
    • Fast-paced environment with opportunities to learn healthcare operations and member services.
    • Team-oriented culture focused on delivering exceptional service and support.
    • Opportunity to work closely with both healthcare providers and health plan members.

    Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.