AceStack
AceStack

55 Acestack Service Now Developer Jobs Hiring Near You

Kafka and hands-on on AWS services such as EKS ,EC2 , Lambda and Kafka configuration knowledge. • ... DevOps pipeline • Must come to office 3-4 days and be in office for client interview. • ...

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LiveVox NICE Contact Developer

AceStack LLC

Murphy, TX • On-site

Other

Re-posted 23 days ago


Job description

Job Title: LiveVox NICE Contact Developer
Location - Plano, TX
FTE Only
Job Summary
• 6-8 year exp. in Livevox/NICE In Contact development
• Call Center experience in NICE InContact with hands-on in Studio Scripting.(Omni channel scripting)
• Strong knowledge on Nice Personal Contact Dialer.
• Strong knowledge on NICE IEX .
• Strong knowledge on Nice Quality Management
• LiveVox dialer /Smart Reach hands-on with scripting
• Good knowledge on API GW; Elastic Stack (ELK) ; Snowflake integration.
• Good knowledge on AWS ; Kafka and hands-on on AWS services such as EKS ,EC2 , Lambda and Kafka configuration knowledge.
• Should have knowledge on salesforce call center components ( SSO configuration/SailPoint profiling /Omnichannel /call center setup /SF managed packages/Softphone integration with NICE; LiveVox switches)
• Understanding of the Studio Scripting
• Experience working with Kafka.
• Experience Nice Personal Contact Dialer.
• Experience in NICE IEX
• Knowledge in CI/CD Tools and DevOps pipeline
• Must come to office 3-4 days and be in office for client interview.
• Excellent Communication and Writing skills
• Ability to adapt and handle frequent changes to processes and requirements
• Co-ordinate with multiple teams and be cross-functional

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About AceStack

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AceStack is a global IT consulting & Staffing agency. We deal in Health care (Nursing, Allied, Clinical/Non-clinical) Staffing, Engineering Staffing & I.T. Staffing. Founded in 2017 in New Jersey, AceStack has reported consistent growth and profit every year and carries zero debt. AceStack consultants are placed across USA, Canada, Mexico, and Asia. In addition to our headquarters in New Jersey – USA, we also have offices in Canada, Noida, and Ahmedabad. AceStack’s exceptionally high-touch service keeps our clients satisfied and our Consultants/Travelers engaged. We believe in investing in our Consultants/Clients in a variety of ways. We employ AceStack ambassador who helps guide Consultants through the on-boarding process and ensure the transition into their new role with our Client is seamless. We also have dedicated Consultant care representatives located throughout our organization who provide the same level of attention throughout our Consultant’s tenure. Due to this level of attention and care, AceStack enjoys not only one of the highest retention rates in the staffing industry but also one of the highest redeployment rates in the industry.

Company size

51 - 200 Employees

Headquarters location

NJ, US

Year founded

2017

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