ABB Group
ABB Group

61 Abb Group Desktop Support Jobs Hiring Near You

Senior Field Service Technician

OH · Remote

$83.30K - $133.28K/yr

... work group to meet assigned objectives. Responsibility includes performing installation ... for ABB in the US. Our Team Dynamics Our teams support each other, collaborate, and never stop ...

Administer O365, Active Directory, DNS, Group Policies, and firewall configurations. Required Skills & Qualifications: * Minimum 7 years of experience in desktop support or IT infrastructure roles.

Desktop Support

Saint Paul, MN

$20.50 - $26/hr

Working knowledge of Active Directory and AD group policies. * Knowledge of desktop inventory and ... Microsoft Desktop Support certification. * 5 years or more experience resolving end users' hardware ...

Desktop Support Engineer

La Crosse, WI · On-site

$30.13 - $45.20/hr

Desktop Support Engineer Location: Kwik Trip Support Center Job Type: Full-Time Overview The ... Experience with endpoint management platforms, Active Directory, and Group Policy * Strong ...

Desktop Support

Bloomington, MN · On-site

$20.25 - $25.75/hr

Role : Desktop Support Location : Bloomington, MN Duration : 6 Months+ 1. Build Laptop / desktop ... Grant / remove Windows user / group access based on the user request 13. Experience on Ticketing ...

Kwik Trip, Inc. is seeking a Desktop Support Engineer to provide advanced desktop and endpoint ... Group Policy • Strong communication skills with the ability to explain technical concepts to non ...

Desktop Support Analyst

Big Rapids, MI · On-site

$20 - $26.75/hr

Job Title: Desktop Support Analyst Location: Big Rapids, MI 49307 Type: Contract (6+ months ... Advanced skills in Active Directory --user provisioning, group policies, and domain management

Desktop Support Analyst

Lynn, MA

$24 - $32.25/hr

Support user account-related activities in Active Directory and Group Policy environments. * Assist with desktop imaging, software deployment, and device configuration. * Document incidents ...

Manager, Desktop Support

Boston, MA · On-site

$135K - $145K/yr

The Brattle Group, a privately held, global economics consulting firm, is looking for a Manager, Desktop Support to join our Boston, MA office. The position oversees the Helpdesk and Desktop teams ...

Be Seen First

Desktop Support

Kennewick, WA · On-site

$20 - $22/hr

Job Title:- Desktop Support Location:- : 8701 W. Gage Blvd. In Kennewick, WA, 99336. :- Technical ... Facility and environmental IT systems Best Regards, Andy S Talent Acquisition Group SRI Tech ...

New

next page

Showing results 1-20

ABB Group Jobs Information

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

Do workers at ABB Group get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and May 2026.

Does ABB Group pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and May 2026.

At ABB Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
80% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from ABB Group affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 35 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at ABB Group?

Most people get paid time off work.
87% of people say they get paid time off.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 69% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 13% of people with changing schedules find out their shifts three weeks ahead of time.
  • 6% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at ABB Group worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and May 2026.

Do ABB Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
41% report that they don’t have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it for ABB Group workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 16 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at ABB Group?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and May 2026.

Do ABB Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
94% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 54 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers at ABB Group do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
91% of people report that they don’t do extra unpaid work.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at ABB Group?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 69 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at ABB Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at ABB Group feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at ABB Group get to take their breaks without interruption?

Most people get breaks without interruption.
88% of people report that they get to take their breaks without interruption.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and May 2026.

Is it stressful to work at ABB Group?

Some people feel stressed out here.
40% of people say they often feel stressed out at work.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at ABB Group enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 56 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at ABB Group recommend working with their team?

Most people recommend working with their team.
73% of people report that they would recommend working with their immediate team to a friend.
Based on data from 30 people who took the Breakroom Quiz between June 2025 and May 2026.

Do people get enough training when they start at ABB Group?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at ABB Group?

Most people are given support to advance their career here.
In the last year, 68% of people report being given support to advance their career here.
Based on data from 65 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think ABB Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how ABB Group is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.
Infographic showing various Desktop Support job openings at Abb Group in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Nights. Highlights an 49% Physical, 14% Hybrid, and 37% Remote job distribution.
Senior Field Service Technician

Senior Field Service Technician

ABB

Remote

$83.30K - $133.28K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 19 days ago


ABB Group rating

8.5

Company rating: 8.5 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

61st of 415 rated machine equipment manufacturers


Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Manager

__

In this role, you will have the opportunity to provide guidance and assistance to the work group to meet assigned objectives. Responsibility includes performing installation, troubleshooting, repair, and preventative maintenance on electrical distribution equipment.

The work model for this role is: Remote.

Key Responsibilities

  • Be responsible for hands-on execution of projects including Startup, commissioning, troubleshooting, engineering, design, and repair of Power Delivery equipment in respective areas; Power Delivery includes transformers, switchgear, OCBs, Circuit Breakers, busways, UPS, ATS, PLCs, Relays, Power Management Controls systems and other Power related equipment & controls.

  • Lead outages with other field engineers, technicians, and contractors including project management, lead site engineer or site project manager. Perform administrative functions such as writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet, and expense sheets on a complete timely, and thorough basis.

  • Plan, prepare, and/or instruct both internal and external training programs as required, to impart and perpetuate field engineering and/or product knowledge in area of specialization.

  • Perform administrative functions in a timely manner that are associated with your work, such as writing technical reports, ordering necessary materials, securing quotations, and preparing job status reports,

Qualifications

  • High School Diploma and 8 years of related engineering / field experience. Additional formal education may substitute for required experience on a yearforyear basis.

  • Ability and willingness to travel up to an estimated 75% of the time.

  • Experience in the repair and refurbishment of LV and MV circuit breakers is preferred.

  • Technical skills in testing, commissioning, startup and troubleshooting of medium voltage synchronous machines are preferred.

  • Candidates must already have work authorization that would permit them to work for ABB in the US.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI- Remote

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

  • Choice between two dental plan options: Core and Core Plus.

  • Vision benefit.

  • Company paid life insurance (2X base pay).

  • Company paid AD&D (1X base pay).

  • Voluntary life and AD&D - 100% employee paid up to maximums.

  • Short Term Disability - up to 26 weeks - Company paid.

  • Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

  • Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance.

  • Parental Leave - up to 6 weeks.

  • Employee Assistance Program.

  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption.

  • Employee discount program.

Retirement

  • 401k Savings Plan with Company Contributions.

  • Employee Stock Acquisition Plan (ESAP).

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Employment Type: FULL_TIME

What ABB Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


ABB Group logo

About ABB Group

Sourced by ZipRecruiter

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Cary, NC, US