zTrip
zTrip

41 Ztrip Operations Manager Jobs Hiring Near You

Community Partnerships Manager zTrip Birmingham zTrip, one of North America's leading ... Work closely with operations and customer support teams to deliver exceptional client experiences.

Community Partnerships Manager zTrip Nashville zTrip, one of North America's leading transportation ... Work closely with operations and customer support teams to deliver exceptional client experiences.

General Manager

Cincinnati, OH · On-site

$58K - $60K/yr

General ManagerLead Operations. Inspire Teams. Drive Results.Join zTrip in Cincinnati, OH zTrip ... What We Offer as a General Manager * Comprehensive Medical, Dental, Vision, and Life Insurance

Drive Operational Excellence.Join the Transportation Revolution at zTrip zTrip, North America ... This critical leadership role focuses on promoting a culture of safety, managing compliance ...

Why Join zTrip? * Start your career with one of North America's largest transportation providers. * Gain valuable experience in transportation and operations management. * Work with a supportive team ...

Airport Starter

Jacksonville, FL · On-site

$15 - $18/hr

At zTrip, we're dedicated to providing dependable transportation solutions and exceptional customer ... Manage passenger flow within designated transportation loading areas. * Connect travelers with ...

Join the Leadership Team at zTrip zTrip, a division of WHC Worldwide and North America's largest ... Lead, mentor, and develop directors, managers, and operational leaders * Build a high-performance ...

Dispatcher

Louisville, KY · On-site

$17/hr

Work closely with management and team members to support operational goals What We're Looking for ... zTrip? * Join one of North America's leading transportation providers * Play a vital role in ...

Customer Experience Specialist

Fort Collins, CO · On-site

$17.50 - $22/hr

Customer Experience Specialist zTrip | Fort Collins, CO zTrip, North America's largest taxi ... Driver & Operations Coordination * Support drivers with trip-related information, operational ...

Complete data entry and operational reporting as needed. * Assist management with transportation ... Why Join zTrip? * Join one of North America's largest transportation networks. * Play an important ...

Customer Service Rep

Fort Collins, CO · On-site

$15.75 - $21.50/hr

Customer Service Representative zTrip | Fort Collins, CO zTrip, North America's largest taxi ... Driver & Operations Support * Assist drivers with trip information, service-related questions, and ...

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zTrip Jobs Information

Do workers at zTrip get paid breaks?

Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and July 2026.

Does zTrip pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2026.

At zTrip, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from zTrip affordable enough for their workers?

Only some people say the health insurance costs are okay.
60% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at zTrip?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers at zTrip worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to get time off at zTrip?

Some people find it hard to get time off.
63% of people report it’s hard to get time off.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and July 2026.

Do zTrip managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and August 2025.

Do jobs at zTrip spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to take sick days at zTrip?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at zTrip feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at zTrip get to take their breaks without interruption?

Only some people get breaks without interruption.
57% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at zTrip?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at zTrip enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at zTrip recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at zTrip?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at zTrip?

Most people aren’t given support to advance their career here.
In the last year, 83% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think zTrip’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how zTrip is doing?

Most people don’t feel well informed about how the company is doing.
100% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2026.

What are the most popular categories at Ztrip?

Transportation Operations Manager

WHC Worldwide, Inc.

Galveston, TX • On-site

$90 - $120/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


Job description

Lead Teams. Optimize Operations. Keep Transportation Moving.

zTrip, one of North America's largest transportation providers, is dedicated to delivering safe, reliable, and customer-focused transportation solutions. As our Galveston operation continues to grow, we are seeking a dynamic and results-driven Transportation Operations Manager to oversee daily operations, support team development, and ensure outstanding service for our passengers and drivers.

This position is ideal for a hands-on leader who excels in a fast-paced environment, enjoys developing people, and is committed to operational excellence, safety, and continuous improvement.

What We Offer as a Transportation Operations Manager:
  • Medical, Dental, Vision, and Life Insurance
  • Paid Time Off (PTO)
  • Paid Holidays
  • 401(k) with Company Match
  • Career Growth and Advancement Opportunities
  • Stable, Year-Round Employment
  • Collaborative and Team-Focused Work Environment
What You'll Do as a Transportation Operations Manager: Leadership & Team Management
  • Provide leadership, direction, and daily support to dispatchers, drivers, office staff, and operations personnel.
  • Assist with recruiting, onboarding, training, and employee development initiatives.
  • Foster a culture focused on safety, accountability, teamwork, and customer service.
  • Conduct coaching sessions and performance reviews to support employee success.
  • Encourage effective communication and collaboration across departments.
  • Develop and mentor future leaders within the organization.
Operations Management
  • Oversee daily transportation operations to ensure efficient, safe, and reliable service delivery.
  • Monitor staffing levels, scheduling, and operational performance.
  • Coordinate with dispatch and fleet teams to maintain service readiness.
  • Ensure compliance with company policies, safety standards, and transportation regulations.
  • Identify opportunities to improve operational efficiency and service quality.
  • Support strategic initiatives designed to enhance productivity and customer satisfaction.
Customer & Driver Experience
  • Promote a customer-first approach throughout all areas of the operation.
  • Assist with resolving escalated customer and driver concerns professionally and effectively.
  • Build strong relationships with employees, passengers, and community partners.
  • Monitor service quality and implement improvements that enhance the overall transportation experience.
  • Represent zTrip in a professional manner within the local community.
Performance & Continuous Improvement
  • Review operational reports, performance metrics, and key performance indicators (KPIs).
  • Drive initiatives focused on improving productivity, service reliability, and operational performance.
  • Collaborate with senior leadership to achieve business objectives and growth goals.
  • Support workforce planning, forecasting, and operational reporting activities.
  • Recommend and implement process improvements that promote long-term success.
Qualifications of a Transportation Operations Manager:
  • Previous leadership experience in transportation, logistics, operations management, fleet services, customer service, or a related field preferred.
  • Strong leadership, coaching, and employee development skills.
  • Excellent communication and interpersonal abilities.
  • Proven ability to manage multiple priorities in a fast-paced environment.
  • Strong analytical, problem-solving, and decision-making skills.
  • Highly organized with exceptional attention to detail.
  • Results-oriented with a focus on accountability and continuous improvement.
  • Proficiency in Microsoft Office and operational reporting systems.
Why Join zTrip?
  • Join one of North America's largest transportation providers.
  • Play a key leadership role in a growing operation.
  • Make a direct impact on service quality, operational performance, and customer satisfaction.
  • Help create a positive experience for both drivers and passengers.
  • Work for a company committed to innovation, safety, and operational excellence.
  • Enjoy long-term career growth and advancement opportunities.
  • Make a meaningful contribution to transportation services throughout the Galveston community.
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