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60 Ztrip Customer Service Representative Jobs Hiring Near You

zTrip FTC

Customer Service Rep

Fort Collins, CO

$17.50 - $17.51/hr

Deliver Exceptional Service.Join the Team at zTrip zTrip, North America's largest taxi ... We are seeking a friendly, professional, and customer-focused Customer Service Rep to join our team ...

New

zTrip KCT

zTrip Driver

Kansas City, MO

Deliver excellent customer service. * Keep your vehicle clean and professional. * Use the zTrip platform to access trip opportunities. Requirements of an Independent Contractor: * Valid Driver ...

zTrip Jax

Airport Starter

Jacksonville, FL

$15 - $18/hr

Represent zTrip with professionalism, courtesy, and exceptional customer service What We're Looking for as an Airport Starter: * Strong customer service and communication skills * Friendly, outgoing ...

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

zTrip TN

Community Outreach Manager

Nashville, TN

$20 - $22/hr

Represent zTrip at community events, trade shows, networking functions, and industry gatherings ... Identify opportunities to improve customer satisfaction and service delivery * Support ...

New

Domino's

Customer Service Representative (CSR)

Middlebury, VT · On-site

$16.75 - $22.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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zTrip Jobs Information

Do workers at zTrip get paid breaks?

Yes. Most people get paid breaks.
86% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and July 2026.

Does zTrip pay people when they’re sick?

Yes. Most people get paid when they’re sick.
89% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2026.

At zTrip, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
83% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and July 2026.

Is the health insurance from zTrip affordable enough for their workers?

Only some people say the health insurance costs are okay.
60% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get paid time off at zTrip?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 6 people who took the Breakroom Quiz between August 2025 and July 2026.

Do workers at zTrip worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to get time off at zTrip?

Some people find it hard to get time off.
63% of people report it’s hard to get time off.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and July 2026.

Do zTrip managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and August 2025.

Do jobs at zTrip spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
40% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and August 2025.

How easy is it to take sick days at zTrip?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at zTrip feel treated with respect by their managers?

Most people feel treated with respect by their managers.
88% of people say they’re treated with respect by their managers.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at zTrip get to take their breaks without interruption?

Only some people get breaks without interruption.
57% of people report that their breaks get interrupted.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at zTrip?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at zTrip enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at zTrip recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at zTrip?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at zTrip?

Most people aren’t given support to advance their career here.
In the last year, 83% of people report not being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think zTrip’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how zTrip is doing?

Most people don’t feel well informed about how the company is doing.
100% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Ztrip?

What are the most popular categories at Ztrip?

Customer Service Rep

zTrip FTC

Fort Collins, CO

$17.50 - $17.51/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Customer Service RepHelp Customers. Support Drivers. Deliver Exceptional Service.Join the Team at zTrip

zTrip, North America's largest taxi transportation provider, operates more than 6,000 vehicles across multiple cities, delivering safe, reliable, and convenient transportation solutions every day. We are seeking a friendly, professional, and customer-focused Customer Service Rep to join our team in Fort Collins, CO.

In this role, you'll serve as a key point of contact for both customers and drivers, ensuring every interaction is handled with professionalism, efficiency, and care. If you enjoy helping people, solving problems, and working in a fast-paced environment, we'd love to hear from you.

Schedule: Friday - MondayHours: 10:00 AM - 8:00 PM (8-10 hour shifts)

What You'll Do as a Customer Service Rep:Customer Support & Communication
  • Provide exceptional customer service to passengers and drivers regarding transportation services and trip-related inquiries
  • Respond promptly and professionally to customer questions, concerns, and service requests
  • Assist customers with ride details, service updates, and general account support
  • Communicate clearly regarding schedules, trip information, and service changes
  • Create positive customer experiences through friendly and solution-oriented interactions
  • Ensure customers receive timely and accurate information
Driver & Operations Support
  • Assist drivers by providing operational updates, trip information, and support when needed
  • Collaborate with dispatch and operations teams to help maintain efficient service delivery
  • Maintain accurate records of customer interactions and service requests
  • Facilitate communication between customers, drivers, and internal departments
  • Support daily operational activities that contribute to service excellence
  • Help ensure customers and drivers receive prompt assistance
Problem Resolution
  • Address customer concerns and service issues in a professional and timely manner
  • Work with internal teams to identify solutions and resolve challenges efficiently
  • Remain calm and composed during busy periods and unexpected situations
  • Escalate issues appropriately when additional support is needed
  • Share customer feedback and recommendations that contribute to service improvements
  • Help improve the overall customer and driver experience
Qualifications of a Customer Service Rep:
  • Previous experience in customer service, call center operations, transportation, hospitality, retail, or a related field preferred
  • Strong verbal and written communication skills
  • Excellent organizational, multitasking, and problem-solving abilities
  • Ability to remain professional and productive in a fast-paced environment
  • Strong attention to detail and commitment to customer satisfaction
  • Experience with transportation, dispatch, CRM, or customer service software is a plus
  • Valid driver's license required
  • Positive attitude and strong team-oriented mindset
  • Dependable, professional, and customer-focused
What We Offer as a Customer Service Rep:
  • Competitive Hourly Pay
  • Medical, Dental, Vision, and Life Insurance Benefits
  • Paid Time Off (PTO) and Paid Holidays
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • Supportive and Collaborative Work Environment
  • Ongoing Training and Professional Development
Why Join zTrip?
  • Be part of North America's largest taxi transportation network
  • Help customers receive safe and dependable transportation services
  • Work alongside a team committed to outstanding customer care
  • Gain valuable experience in the transportation and mobility industry
  • Make a meaningful impact on customers, drivers, and daily operations
  • Build a rewarding career with a growing and innovative organization
Apply Today

If you're passionate about helping people, delivering exceptional service, and making a difference in a fast-paced transportation environment, we encourage you to apply today. Join zTrip as a Customer Service Rep and help provide the reliable, customer-focused transportation experience our passengers and drivers depend on every day.