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60 Zones Solution Engineer Jobs Hiring Near You

Zones LLC.

L3 IT Service Desk Engineer

San Jose, CA · On-site

$35 - $39/wk

TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain ... M-F- 8-5pm What you will do as the L3 IT Service Desk Engineer: You will help provide technical ...

Zones LLC.

Software Tester/ QA Engineer

Parkville, MO · On-site

$49/hr

TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain ... M-F- 9-5 What you will do as the Software Tester/QA Engineer : We are seeking a mid-level Software ...

Zones LLC.

Audio/Visual Field Engineer

Hopkinsville, KY · On-site

$30 - $35/hr

TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain ... Day shift - Mon-Friday 8-5pm What you will do as the Audio/Visual Engineer : The requirements below ...

Zones

Audio/Visual Field Engineer

Hopkinsville, KY

$35/hr

TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain ... Day shift - Mon-Friday 8-5pm What you will do as the Audio/Visual Engineer : The requirements below ...

Zones LLC.

Software Tester/ QA Engineer

Parkville, MO

$42 - $49/wk

TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain ... M-F- 9-5 What you will do as the Software Tester/QA Engineer : We are seeking a mid-level Software ...

Zones LLC.

Audio/Visual Field Engineer

Washington, DC · On-site

$40/hr

TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain ... Day shift - Mon-Friday 8-5pm What you will do as the Audio/Visual Engineer : The requirements below ...

Zones LLC.

Software Tester / QA Engineer

Parkville, MO · On-site

$50 - $70/hr

TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain ... What you will do as the Software Tester/QA Engineer: The requirements below are representative of ...

Zones

$42/hr

TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain ... Monday - Friday 8 am - 5 pm We are seeking an experienced Field Service Engineer with 5+ years of ...

Zones LLC.

Audio/Visual Field Engineer

Hopkinsville, KY · On-site

$30 - $35/wk

TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain ... Day shift - Mon-Friday 8-5pm What you will do as the Audio/Visual Engineer : The requirements below ...

Zones LLC.

Audio/Visual Field Engineer

Washington, DC · On-site

$40 - $45/wk

TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain ... Day shift - Mon-Friday 8-5pm What you will do as the Audio/Visual Engineer : The requirements below ...

Zones LLC.

Software Tester / QA Engineer

Tulsa, OK

$50 - $70/hr

TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain ... What you will do as the Software Tester/QA Engineer: The requirements below are representative of ...

Zones LLC.

Software Tester / QA Engineer

Parkville, MO · On-site

$50 - $70/hr

TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain ... What you will do as the Software Tester/QA Engineer: The requirements below are representative of ...

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Zones Jobs Information

What is it like to work at Zones?

Zones is a technology-enabled solutions company that prioritizes innovation and customer satisfaction, fostering a collaborative and dynamic work environment.

The company's team structure is designed to encourage open communication and cross-functional collaboration, with a flat organizational hierarchy that allows employees to take ownership of their projects and contribute to the company's mission.

Working at Zones may appeal to individuals who are passionate about technology and customer service, as the company offers opportunities for professional growth and development in a fast-paced and ever-evolving industry.

What makes Zones an attractive place to work?

Zones is a leading provider of innovative and sustainable solutions for the built environment, with a strong reputation for delivering high-quality products and services. The company fosters a collaborative and dynamic work environment that encourages creativity, innovation, and professional growth, with opportunities for employees to work on diverse projects and contribute to the company's mission. By joining Zones, individuals can expect to be part of a forward-thinking organization that values employee development and offers opportunities for career advancement and making a meaningful impact in the industry.

Do workers at Zones LLC get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and July 2026.

Does Zones LLC pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

At Zones LLC, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
80% of people say they have to use vacation days when they’re out sick.
Based on data from 5 people who took the Breakroom Quiz between October 2025 and July 2026.

Is the health insurance from Zones LLC affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

Do people get paid time off at Zones LLC?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and July 2026.

How easy is it to get time off at Zones LLC?

Most people find it easy to get time off.
86% of people report it’s easy to get time off.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and July 2026.

How easy is it to take sick days at Zones LLC?

Most people find it easy to take sick days.
86% of people report that it’s easy to take time off if they are sick.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and July 2026.

Do people at Zones LLC feel treated with respect by their managers?

Most people feel treated with respect by their managers.
67% of people say they’re treated with respect by their managers.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

Do people at Zones LLC get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

Is it stressful to work at Zones LLC?

Most people feel stressed out here.
83% of people say they often feel stressed out at work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

Do people at Zones LLC enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between June 2025 and July 2026.

Do people at Zones LLC recommend working with their team?

Only some people recommend working with their team.
43% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 7 people who took the Breakroom Quiz between June 2025 and July 2026.

Do people get enough training when they start at Zones LLC?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

Do people get support to advance at Zones LLC?

Most people are given support to advance their career here.
In the last year, 83% of people report being given support to advance their career here.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.

Do people think Zones LLC’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and February 2026.

Do workers feel well informed about how Zones LLC is doing?

Only some people feel well informed about how the company is doing.
67% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 6 people who took the Breakroom Quiz between June 2025 and July 2026.
What other companies are hiring for Solution Engineer jobs?
What are the most popular jobs at Zones?
What are the most popular categories at Zones?
Infographic showing various Solution Engineer job openings at Zones in the United States as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 69% Physical, and 31% Remote job distribution.

L3 IT Service Desk Engineer

Zones LLC.

San Jose, CA • On-site

$35 - $39/wk

Full-time

Medical

Re-posted 25 days ago

Zones LLC rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

61st of 223 rated it services

Job description

Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
Term: 6-month contract to hire
Location: on-site in San Jose California
Pay: up to $39/hr
Hours: M-F- 8-5pm
What you will do as the L3 IT Service Desk Engineer:
You will help provide technical information to education and service teams,and may assist with teaching and presenting technical hardware/software to many audiences. Your primary role will be handling escalation issues from our Service help desk department. Understanding the root cause from an engineering and quality perspective, as well as helping solve complex issues and providing these solutions throughout the service teams. You will be working alongside Product managers, architects, engineers, developers, logistics teams, quality teams, and service teams to help bridge and close the gap between engineering and customer escalation issues. Your impact will be directly responsible for ensuring our commitment to product quality, service, and engineering excellence.
  • Support global customers and service teams. Must be able to work swing and graveyard shifts and, depending on assignment, may need to work weekends.
  • Help build, automate, and maintain lab and test systems.
  • Troubleshoot and isolate x86 component issues, including CPU, memory, PSU, and motherboard failures.
  • Analyze and debug CPU, memory, motherboard, GPU, PCIe, and AOC related issues.
  • Understand BMC chip functionality and utilize various BMC tools and software.
  • Assist in resolving issues escalated by L1 and L2 engineering teams within a reasonable timeframe.
  • Apply troubleshooting methodologies, including system log analysis, error code interpretation, and diagnostic tool usage.
  • Support root cause analysis, triage, and postmortem investigations through lab testing, engineering collaboration, and daily issue tracking until root cause is identified.
  • Work closely with engineering, quality, and product management teams to isolate and resolve product issues.
  • Maintain organization and prioritize service escalations, documentation, records, and test logs for review.
  • Clearly communicate technical issues and resolutions to customers, engineering teams, and management.
  • Configure and troubleshoot iSCSI, multipath fiber, RoCE, SAS, and network switches.
  • Reproduce field issues in the lab and perform low-level validation testing. Review findings with engineering teams.
  • Create test plans, SOPs, best practice guides, educational materials, and training documentation.
  • Work comfortably in Linux, VMware, and server environments.
  • Perform basic scripting using shell or batch scripts.
  • Drive customer success through documentation, training, education, and issue resolution.
  • Train internal employees, customers, ASPs, and partners on SMC solutions as needed.
  • Mentor and support junior service engineers.
  • Travel to customer sites when necessary to assist with issue resolution.
  • Generate reports and analyze databases to identify recurring or widespread product issues.
  • Audit helpdesk tickets when requested by service management.
What you will bring to the team:
  • Bachelor's degree in Electrical Engineering, Computer Science, or equivalent experience preferred.
  • 8+ years of experience in field engineering supporting complex GPU servers, storage enclosures, networking systems, and enterprise GPU environments.
  • Strong knowledge and hands-on experience with IPMI and BMC tools.
  • Experience working with Linux, VMware, and Windows Server operating systems.
  • Strong understanding of x86 architecture.
  • Experience using debug and diagnostic tools for PCIe, CPU, memory, and motherboard issue isolation.
  • Knowledge of motherboard design, networking technologies, cabling, network switches, and storage controllers.
  • Skills in scripting, automation, low-level debugging, system testing, and performance testing.
  • Experience with Python, VMware, Kubernetes, Redfish, and related technologies.
  • Certifications such as CCNA, MCSE, A+, Linux Administration, or Server+ are a plus.
  • Experience configuring and troubleshooting iSCSI, multipath fiber, RoCE, SAS, and network switches. GPU server experience is a plus.
  • Excellent communication skills with the ability to work effectively with customers and engineering teams in challenging situations.
  • Must be fluent in English.
  • Ability to travel approximately 5-10% as needed.
  • Strong analytical and critical thinking skills.
  • Ability to work independently and collaboratively in a team environment.
  • Passion for learning and staying current with emerging technologies and industry trends.
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.
Employment Type: Full-Time Temporary Employee

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