Austin, TX · On-site +1
... Wise Platform solution. * Drive Independent Operational Ownership: Manage the transition from ... engineers * Autonomous and proactive - you take ownership, act without being told, and thrive in ...
Austin, TX · On-site +1
... Wise Platform solution. * Drive Independent Operational Ownership: Manage the transition from ... engineers * Autonomous and proactive - you take ownership, act without being told, and thrive in ...
Company Description Wise is a global technology company, building the best way to move and manage ... with operational, finance, product, and engineering teams; * Strong ability to effectively ...
Company Description Wise is a global technology company, building the best way to move and manage ... with operational, finance, product, and engineering teams; * Strong ability to effectively ...
Company Description Wise is a global technology company, building the best way to move and manage ... with operational, finance, product, and engineering teams; * Strong ability to effectively ...
Company Description Wise is a global technology company, building the best way to move and manage ... with operational, finance, product, and engineering teams; * Strong ability to effectively ...
... Wise Platform teams across our offices worldwide. Additionally, you will work with various functions, including product management, compliance and legal, implementation, and engineering. As a senior ...
... Wise Platform teams across our offices worldwide. Additionally, you will work with various functions, including product management, compliance and legal, implementation, and engineering. As a senior ...
Drive revenue by winning high impact logos which delivers a strong ROI for Wise Platform * Global Product Advocacy: Act as the primary bridge to internal Product and Engineering squads, ensuring the ...
Drive revenue by winning high impact logos which delivers a strong ROI for Wise Platform * Global Product Advocacy: Act as the primary bridge to internal Product and Engineering squads, ensuring the ...
... Wise Platform teams across our offices worldwide. Additionally, you will work with various functions, including product management, compliance and legal, implementation, and engineering. As a senior ...
... Wise Platform teams across our offices worldwide. Additionally, you will work with various functions, including product management, compliance and legal, implementation, and engineering. As a senior ...
Company Description Wise is a global technology company, building the best way to move and manage ... Collaborate with product managers and engineers to develop new products and features for ...
Company Description Wise is a global technology company, building the best way to move and manage ... Collaborate with product managers and engineers to develop new products and features for ...
Drive revenue by winning high impact logos which delivers a strong ROI for Wise Platform * Global Product Advocacy: Act as the primary bridge to internal Product and Engineering squads, ensuring the ...
Drive revenue by winning high impact logos which delivers a strong ROI for Wise Platform * Global Product Advocacy: Act as the primary bridge to internal Product and Engineering squads, ensuring the ...
Company Description Wise is a global technology company, building the best way to move and manage ... Collaborate with product managers and engineers to develop new products and features for ...
Company Description Wise is a global technology company, building the best way to move and manage ... Collaborate with product managers and engineers to develop new products and features for ...
Austin, TX · On-site
$123K - $162K/yr
Company Description Wise is a global technology company, building the best way to move and manage ... Collaborate with product managers and engineers to develop new products and features for ...
Austin, TX · On-site
$123K - $162K/yr
Company Description Wise is a global technology company, building the best way to move and manage ... Collaborate with product managers and engineers to develop new products and features for ...
Austin, TX · On-site
Partner with business and engineering teams on the design and launch of innovative products for the NorthAm and LATAM markets * Advise on the privacy aspects of Wise platform partnerships and ...
Austin, TX · On-site
Partner with business and engineering teams on the design and launch of innovative products for the NorthAm and LATAM markets * Advise on the privacy aspects of Wise platform partnerships and ...
Manhattan, NY · On-site +1
Company Description Wise is a global technology company, building the best way to move and manage ... Qualifications A bit about you: * 2+ years experience in a pre-sales or sales engineering role ...
Manhattan, NY · On-site +1
Company Description Wise is a global technology company, building the best way to move and manage ... Qualifications A bit about you: * 2+ years experience in a pre-sales or sales engineering role ...
Company Description Wise is a global technology company, building the best way to move and manage ... Experience partnering with technology, analytics, product, operations, or engineering teams to turn ...
Company Description Wise is a global technology company, building the best way to move and manage ... Experience partnering with technology, analytics, product, operations, or engineering teams to turn ...
Austin, TX · On-site
Partner with business and engineering teams on the design and launch of innovative products for the NorthAm and LATAM markets * Advise on the privacy aspects of Wise platform partnerships and ...
Austin, TX · On-site
Partner with business and engineering teams on the design and launch of innovative products for the NorthAm and LATAM markets * Advise on the privacy aspects of Wise platform partnerships and ...
Company Description Wise is a global technology company, building the best way to move and manage ... Experience partnering with technology, analytics, product, operations, or engineering teams to turn ...
Company Description Wise is a global technology company, building the best way to move and manage ... Experience partnering with technology, analytics, product, operations, or engineering teams to turn ...
Company Description Wise is a global technology company, building the best way to move and manage ... You can build relationships with senior stakeholders in Product and Engineering. You are not afraid ...
Company Description Wise is a global technology company, building the best way to move and manage ... You can build relationships with senior stakeholders in Product and Engineering. You are not afraid ...
... Wise Assets. You will help us navigate the complex financial, operational, and regulatory ... Collaborate with global finance engineering and product teams to ensure our financial systems ...
... Wise Assets. You will help us navigate the complex financial, operational, and regulatory ... Collaborate with global finance engineering and product teams to ensure our financial systems ...
Austin, TX · On-site
... Wise Assets. You will help us navigate the complex financial, operational, and regulatory ... Collaborate with global finance engineering and product teams to ensure our financial systems ...
Austin, TX · On-site
... Wise Assets. You will help us navigate the complex financial, operational, and regulatory ... Collaborate with global finance engineering and product teams to ensure our financial systems ...
Austin, TX · On-site
Company Description Wise is a global technology company, building the best way to move and manage ... engineering, banking and compliance. We move fast, ship constantly, and obsessively chase market ...
Austin, TX · On-site
Company Description Wise is a global technology company, building the best way to move and manage ... engineering, banking and compliance. We move fast, ship constantly, and obsessively chase market ...
Austin, TX · On-site
Company Description Wise is a global technology company, building the best way to move and manage ... engineering, banking and compliance. We move fast, ship constantly, and obsessively chase market ...
Austin, TX · On-site
Company Description Wise is a global technology company, building the best way to move and manage ... engineering, banking and compliance. We move fast, ship constantly, and obsessively chase market ...
What is it like to work at Wise?
What makes Wise an attractive place to work?
Wise is a global technology company, building the best way to move and manage the world's money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
We're looking for a Junior Customer Success Manager to join our fast-growing Wise Platform squad in Austin. Your job will be to manage a portfolio of partners and provide them with best-in-class support so they have a delightful experience working with Wise Platform.
This is not a standard customer success role. We are looking for a Junior CSM who is an effective communicator and a speedy learner, capable of picking up new knowledge quickly to be effective within their squad. You will manage complex escalations, troubleshoot technical issues with internal operational teams, and unblock problems for our partners.
This role will give you the opportunity to:
Own and Nurture Partner Relationships: Act as the first point of contact for a portfolio of mid-market partners, ensuring they receive maximum value from the Wise Platform solution.
Drive Independent Operational Ownership: Manage the transition from implementation to an ongoing relationship management, helping ensure partners are utilizing Wise effectively.
Be the First Line of Support: Manage problematic payments and triage cases to internal teams to ensure timely resolution.
Leverage Data for Growth: Analyze data for your assigned portfolio to identify operational improvements and deliver clear presentations to external stakeholders.
Support Strategic Initiatives: Deliver Quarterly Business Reviews (QBRs) and operational success plans, acting as the "voice of the customer" to provide feedback to Wise product teams.
Manage Incidents: Analyze incidents, execute partner communications when needed, and follow through on postmortem actions.
Experience in customer success, account management, or operational roles, ideally supporting partners/clients in payments, fintech, or financial services
Experience managing B2B operational relationships with external partners or enterprise clients
Data-driven mindset - comfortable working with operational data, identifying trends, and using insights to drive decisions
Project management skills - able to lead improvement initiatives end-to-end, engaging cross-functional teams and holding stakeholders accountable
Technical fluency - you understand APIs, webhooks, and integrations at a conceptual level; you don't need to code, but you're comfortable discussing technical topics with partners and engineers
Autonomous and proactive - you take ownership, act without being told, and thrive in environments where you have to build your own structure
This is a hybrid position located in Austin, Texas and not fully remote (minimum 3 days at office). You must be able to commute to the office.
Interested? Find out more:
Wise Platform: who we are, what we do
How we work: a practical guide
The Wise Tech Stack, 2022 Edition
For everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.