$103K - $138K/yr
Company Description Wise is a global technology company, building the best way to move and manage ... Technical Support Engineers ensure that our Wise Platform enterprise partners get a rapid, highly ...
$103K - $138K/yr
Company Description Wise is a global technology company, building the best way to move and manage ... Technical Support Engineers ensure that our Wise Platform enterprise partners get a rapid, highly ...
$101K - $136K/yr
Company Description Wise is a global technology company, building the best way to move and manage ... Technical Support Engineers ensure that our Wise Platform enterprise partners get a rapid, highly ...
$101K - $136K/yr
Company Description Wise is a global technology company, building the best way to move and manage ... Technical Support Engineers ensure that our Wise Platform enterprise partners get a rapid, highly ...
Company Description Wise is a global technology company, building the best way to move and manage ... e.g., Software Engineering, Product Management, Data Science, DevOps, Security, etc ...
Company Description Wise is a global technology company, building the best way to move and manage ... e.g., Software Engineering, Product Management, Data Science, DevOps, Security, etc ...
$54.75 - $70.50/hr
hackajob is collaborating with Wise to connect them with exceptional professionals for this role ... Solutions Engineers make it happen by working with partners to build integrations to our class ...
$54.75 - $70.50/hr
hackajob is collaborating with Wise to connect them with exceptional professionals for this role ... Solutions Engineers make it happen by working with partners to build integrations to our class ...
$53.75 - $69.50/hr
Company Description Wise is a global technology company, building the best way to move and manage ... Solutions Engineers make it happen by working with partners to build integrations to our class ...
$53.75 - $69.50/hr
Company Description Wise is a global technology company, building the best way to move and manage ... Solutions Engineers make it happen by working with partners to build integrations to our class ...
$53.75 - $69.50/hr
Company Description Wise is a global technology company, building the best way to move and manage ... Solutions Engineers make it happen by working with partners to build integrations to our class ...
Quick apply
$53.75 - $69.50/hr
Company Description Wise is a global technology company, building the best way to move and manage ... Solutions Engineers make it happen by working with partners to build integrations to our class ...
Austin, TX · On-site
Company Description Wise is a global technology company, building the best way to move and manage ... e.g., Software Engineering, Product Management, Data Science, DevOps, Security, etc ...
Austin, TX · On-site
Company Description Wise is a global technology company, building the best way to move and manage ... e.g., Software Engineering, Product Management, Data Science, DevOps, Security, etc ...
Company Description Wise is a global technology company, building the best way to move and manage ... e.g., Software Engineering, Product Management, Data Science, DevOps, Security, etc ...
Company Description Wise is a global technology company, building the best way to move and manage ... e.g., Software Engineering, Product Management, Data Science, DevOps, Security, etc ...
Company Description Wise is a global technology company, building the best way to move and manage ... This is a dynamic position where you will sit at the intersection of Product, Engineering, and ...
Company Description Wise is a global technology company, building the best way to move and manage ... This is a dynamic position where you will sit at the intersection of Product, Engineering, and ...
It's for someone who thrives on solving challenges, scaling operational excellence, and unlocking ... Advocate for the needs of our partners internally, collaborating across product, engineering, legal ...
It's for someone who thrives on solving challenges, scaling operational excellence, and unlocking ... Advocate for the needs of our partners internally, collaborating across product, engineering, legal ...
It's for someone who thrives on solving challenges, scaling operational excellence, and unlocking ... Advocate for the needs of our partners internally, collaborating across product, engineering, legal ...
It's for someone who thrives on solving challenges, scaling operational excellence, and unlocking ... Advocate for the needs of our partners internally, collaborating across product, engineering, legal ...
Company Description Wise is a global technology company, building the best way to move and manage ... engineering teams to develop a solution that is tailored for the Platform Partner. * You have a ...
Company Description Wise is a global technology company, building the best way to move and manage ... engineering teams to develop a solution that is tailored for the Platform Partner. * You have a ...
It's for someone who thrives on solving challenges, scaling operational excellence, and unlocking ... Advocate for the needs of our partners internally, collaborating across product, engineering, legal ...
It's for someone who thrives on solving challenges, scaling operational excellence, and unlocking ... Advocate for the needs of our partners internally, collaborating across product, engineering, legal ...
It's for someone who thrives on solving challenges, scaling operational excellence, and unlocking ... Advocate for the needs of our partners internally, collaborating across product, engineering, legal ...
Quick apply
It's for someone who thrives on solving challenges, scaling operational excellence, and unlocking ... Advocate for the needs of our partners internally, collaborating across product, engineering, legal ...
Manhattan, NY · On-site
$172K/yr
... as Wise builds and scales its Assets product. The successful candidate will operate with a high degree of independence, partnering closely with Legal, Product, Engineering, Banking, Operations ...
Manhattan, NY · On-site
$172K/yr
... as Wise builds and scales its Assets product. The successful candidate will operate with a high degree of independence, partnering closely with Legal, Product, Engineering, Banking, Operations ...
Manhattan, NY · On-site
$172K/yr
... as Wise builds and scales its Assets product. The successful candidate will operate with a high degree of independence, partnering closely with Legal, Product, Engineering, Banking, Operations ...
Manhattan, NY · On-site
$172K/yr
... as Wise builds and scales its Assets product. The successful candidate will operate with a high degree of independence, partnering closely with Legal, Product, Engineering, Banking, Operations ...
New York, NY · On-site
... as Wise builds and scales its Assets product. The successful candidate will operate with a high degree of independence, partnering closely with Legal, Product, Engineering, Banking, Operations ...
New York, NY · On-site
... as Wise builds and scales its Assets product. The successful candidate will operate with a high degree of independence, partnering closely with Legal, Product, Engineering, Banking, Operations ...
... Engineering, Platform, Compliance, Payment Operations and Legal. * Advocate for Wise's products and compliance goals with banks and payment partners and act as the bank's advocate within Wise to ...
... Engineering, Platform, Compliance, Payment Operations and Legal. * Advocate for Wise's products and compliance goals with banks and payment partners and act as the bank's advocate within Wise to ...
$125K - $165K/yr
... Engineering, Platform, Compliance, Payment Operations and Legal. * Advocate for Wise's products and compliance goals with banks and payment partners and act as the bank's advocate within Wise to ...
$125K - $165K/yr
... Engineering, Platform, Compliance, Payment Operations and Legal. * Advocate for Wise's products and compliance goals with banks and payment partners and act as the bank's advocate within Wise to ...
Austin, TX · On-site
... Engineering, Platform, Compliance, Payment Operations and Legal. * Advocate for Wise's products and compliance goals with banks and payment partners and act as the bank's advocate within Wise to ...
Austin, TX · On-site
... Engineering, Platform, Compliance, Payment Operations and Legal. * Advocate for Wise's products and compliance goals with banks and payment partners and act as the bank's advocate within Wise to ...
What is it like to work at Wise?
What makes Wise an attractive place to work?
hackajob is collaborating with Wise to connect them with exceptional professionals for this role.
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job Description
Technical Support Engineers ensure that our Wise Platform enterprise partners get a rapid, highly effective response when issues arise. Whether it is answering complex questions about the behavior of an API or acting as the first responder for a major system incident, you are the technical anchor for our partners.
We are looking for a Technical Support Engineer to join our Integration Success Team and scale our servicing capabilities for the Wise Platform in North America. You will be part of a global, 24/5 team—spanning Austin, Tallinn, and Singapore—dedicated to maintaining the highest quality and reliability for our partners’ technical integrations.
Your Mission:
Multi-Channel Troubleshooting: Support our enterprise API customers across email, chat, phone, and video conferencing, jumping in to resolve critical issues in real-time.
Technical Deep-Diving: Develop a deep expertise in Wise API and SWIFT products. You will independently test and debug REST APIs, interpret system logs, and query databases to trace issues back to their source.
Incident Response: Act as the calm, decisive first responder during major technical incidents, navigating high-severity escalations while coordinating with global engineering and commercial teams.
Knowledge Sharing: Capture trends in partner issues and feed this data back to our product and engineering teams to drive proactive platform improvements.
Cross-Functional Collaboration: Work alongside global teams to ensure Wise Platform partners have a seamless integration experience and industry-leading assistance.
Qualifications
Experience: You have 4+ years of experience in a Technical Support Engineering role within a complex, enterprise-level environment.
Technical Chops: You are highly confident in testing and debugging REST APIs, interpreting logs, and querying databases. (Basic knowledge of programming languages like Python or JavaScript is a strong plus).
Multi-Channel Communication: You are comfortable and articulate when supporting enterprise clients via email, chat, and live phone/video calls.
Incident Management: You are cool under pressure. You have experience handling high-severity incidents, managing multiple priorities, and setting clear expectations with stakeholders during outages.
Additional Information
Location: You are located in (or willing to relocate to) the Austin, Texas area.
Work Authorization: You must be legally authorized to work in the United States. Please note that Wise cannot provide future visa sponsorship (e.g., H-1B, Green Card) for this position.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.