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The Senior Business Excellence Partner plays a key strategic role in advancing our culture of continuous improvement across the organization. This senior-level position partners directly with functional executives to identify, define, prioritize, and execute initiatives that improve efficiency, quality, cost, and customer outcomes.

• Strategic Partnership & Leadership
  • Act as the primary continuous improvement partner to functional executives.
  • Define improvement roadmaps and project portfolios with minimal direction.
  • Influence stakeholders, remove barriers, and build alignment for change implementation.
  • Communicate recommendations to senior leadership with clarity and data-driven rationale.
• LEAN / Quality Leadership
  • Deploy Lean, Six Sigma, and related methodologies to solve complex challenges.
  • Lead Kaizen events and structured problem‑solving workshops that generate measurable improvements.
  • Support functional requirements for process changes, system enhancements, and workflow redesigns.
  • Conduct COPQ analysis, financial modeling, and statistical assessments to validate solution value.
• Process Improvement & Design
  • Map, analyze, redesign, and optimize end‑to‑end processes across operational, client‑facing, and financial functions.
  • Translate process needs into system requirements and ensure technology supports efficiencies.
  • Validate and test process changes for successful implementation and adoption.
• Metrics & Performance Management
  • Develop, enhance, and maintain metrics that support data‑driven decision‑making.
  • Monitor trends, diagnose issues, and identify opportunities for improvement.
  • Standardize performance reporting and ensure visibility of progress against goals and KPIs.
• Business Analysis & Organizational Navigation
  • Build a deep understanding of business operations and customer requirements.
  • Navigate complex organizational structures to secure resources and implementation alignment.
  • Recommend solutions grounded in business realities and economic value.
• Leadership Responsibilities – This position has no people‑leader responsibilities.

• Proven track record leading enterprise‑wide Lean/CI programs with measurable impact in matrixed organizations.
• Deep knowledge of Lean, Six Sigma, and structured problem‑solving techniques.
• Experience facilitating Kaizen events and building engagement across levels.
• Hands‑on exposure to Salesforce, ServiceNow, or similar enterprise platforms.
• Strong business acumen, communication, and interpersonal skills.
• Advanced proficiency with Microsoft Office, Visio, and project management tools.

• Bachelor's degree in Industrial Engineering, Supply Chain, Operations, or related field (required).
• Advanced degree is a plus.
• Lean Six Sigma Black Belt certification.
• 7‑10+ years of experience in process improvement, business transformation, or operational optimization within complex service or transactional environments.

Pay Range: $120,000 – $160,000. This position is eligible to participate in the annual incentive plan based on company performance.

Wheels is an equal‑opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, or any other protected status. Wheels is committed to affirmative action and is a Drug‑Free Workplace. All employment is contingent on successful background and drug screening.