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Westfield Insurance
Westfield Insurance

60 Westfield Operations Manager Jobs Hiring Near You

Westfield

Data Governance Lead

Westfield Center, OH · Hybrid

Establish governance operations - create the operational infrastructure - intake, tracking ... management. Founded in 1848, Westfield is a global leader in property and casualty insurance ...

Westfield

AI Engineer

Westfield Center, OH · Hybrid

Operational rigor: contribute to runbooks and incident hygiene. Participate in the on-call rotation ... management. Founded in 1848, Westfield is a global leader in property and casualty insurance ...

Westfield

Product Development Manager

Westfield Center, OH · Hybrid

$100K - $126K/yr

... Insurance product offerings. The role oversees and is accountable for the product lifecycle ... Consults with Westfield leaders and employees about product-related needs, questions, and ...

Westfield

AI Engineer

Westfield Center, OH · On-site

... s YAML or similar), code-quality/security gates (e.g., SonarQube, Snyk), and dependency management ... About Us Founded in 1848, Westfield is a global leader in property and casualty insurance ...

Westfield

Content & Creative

Westfield Center, OH · Hybrid

These may be subject to change and additional functions may be assigned as needed by management. Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior ...

Westfield

Content & Creative

Westfield Center, OH · On-site

These may be subject to change and additional functions may be assigned as needed by management. About Us Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering ...

Westfield

Product Development Manager

Westfield Center, OH · On-site

$116K - $145K/yr

... Insurance product offerings. The role oversees and is accountable for the product lifecycle ... Consults with Westfield leaders and employees about product-related needs, questions, and ...

Westfield

Underwriting Assistant

Alpharetta, GA · On-site

$18.25 - $25.25/hr

Experienced Underwriting Assistant to support the Westfield Specialty Insurance Excess Casualty ... Underwriting Operations * Insurance Policies * Agency Management * Stakeholder Management

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Westfield Insurance Jobs Information

What is it like to work at Westfield?

Westfield is a company that prioritizes collaboration and innovation, fostering a dynamic work environment where employees can share ideas and contribute to the growth of the business.

As a global leader in shopping center development and management, Westfield's team structure is diverse and international, with employees working together to create engaging retail experiences and drive business success. The company's mission is to create vibrant public spaces that connect people and communities, and its work environment reflects this goal through a focus on customer experience and community engagement.

Working at Westfield may appeal to candidates who are passionate about retail, urban development, and customer experience, and who are looking for a challenging and dynamic work environment that offers opportunities for growth and professional development.

What makes Westfield an attractive place to work?

Westfield is a leading international retail property group that has been shaping the future of shopping and leisure destinations for over 100 years. The company offers a dynamic and collaborative work environment that fosters innovation, creativity, and teamwork, with a focus on delivering exceptional customer experiences and driving business growth. By joining Westfield, professionals can gain valuable experience, develop their skills, and contribute to the company's mission of creating vibrant and connected communities.

Do workers at Westfield Insurance get paid breaks?

Sometimes. Only some people get paid breaks.
43% of people say they don’t get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and February 2026.

Does Westfield Insurance pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Is the health insurance from Westfield Insurance affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and May 2026.

Do workers at Westfield Insurance worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

Do Westfield Insurance workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to get time off at Westfield Insurance?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Westfield Insurance managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

Do jobs at Westfield Insurance spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and May 2026.

How easy is it to take sick days at Westfield Insurance?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Is working at Westfield Insurance good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
83% of people who care for a child or other relative report this is a good place to work.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and January 2026.

Do people at Westfield Insurance feel treated with respect by their managers?

Most people feel treated with respect by their managers.
92% of people say they’re treated with respect by their managers.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Westfield Insurance get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and February 2026.

Is it stressful to work at Westfield Insurance?

Some people feel stressed out here.
45% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Westfield Insurance enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people at Westfield Insurance recommend working with their team?

Most people recommend working with their team.
67% of people report that they would recommend working with their immediate team to a friend.
Based on data from 12 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get enough training when they start at Westfield Insurance?

Most people got enough training when they started.
82% of people report they got enough training when they started working here.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people get support to advance at Westfield Insurance?

Most people are given support to advance their career here.
In the last year, 70% of people report being given support to advance their career here.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.

Do people think Westfield Insurance’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
64% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and May 2026.

Do workers feel well informed about how Westfield Insurance is doing?

Most people feel well informed about how the company is doing.
100% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and May 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Westfield?
What are the most popular categories at Westfield?

Small Business Territory Leader (Western Zone)

Westfield

Westfield Center, OH • Remote

Full-time

Re-posted 21 days ago

Westfield Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

70th of 306 rated insurance

Job description

Job Summary: 

The Territory Leader (Western Zone) is responsible for driving profitable small business growth across a multi-state territory (AZ,NM,CO,IL,WI,MN), supporting both field and a national virtual sales model. This role provides leadership to sales teams operating within the assigned zone and ensures disciplined execution of Westfield's Small Business strategy while delivering strong production and profitability results.

The Territory Leader serves as the primary sales leader for the zone, accountable for sales performance, talent development, agency engagement, and cross-functional alignment. This role plays a critical part in executing national and regional growth initiatives while building a high-performing, accountable sales culture.

Key Responsibilities:

Sales & Growth Leadership 

  • Translate the Small Business strategy into clear regional priorities, sales plans, and execution rhythms. 
  • Drive disciplined sales management practices, including goal setting, forecasting, pipeline management, and performance reviews. 
  • Lead regional execution of segmentation, agency engagement strategy, and growth initiatives.

People Leadership & Talent Development 

  • Lead, coach, and develop Territory Managers supporting the assigned territory. 
  • Own hiring, onboarding, performance management, and succession planning for the zone.
  • Build a strong performance culture grounded in accountability, coaching, and continuous improvement. 

Agency & Market Engagement 

  • Serve as a senior sales presence with key agency partners across the assigned territory, including joint planning, escalations, and growth discussions. 
  • Ensure a consistent agency experience across field and virtual sales engagement models. 
  • Monitor market trends, competitive dynamics, and agency needs to inform regional strategy and priorities.

Cross-Functional Partnership 

  • Partner closely with Underwriting, Product, Distribution, and other business units to ensure alignment and execution. 
  • Proactively identify process or capability gaps impacting sales performance and drive solutions. 
  • Support change initiatives and operational improvements that enhance agent experience and sales productivity.

Execution & Governance 

  • Establish clear operating rhythms for the region, including monthly reviews, performance tracking, and action planning. 
  • Use data and insights to identify trends, risks, and opportunities, adjusting strategy as needed. 
  • Manage priorities, remove barriers, and ensure focus on the highest-impact activities.

Qualifications:

  • 8+ years of progressive experience in insurance sales, sales leadership, or business development. 
  • Demonstrated success leading sales teams across multi-state or complex territories. 
  • Strong understanding of small business insurance distribution and agency dynamics. 
  • Proven ability to drive profitable growth.
  • Bachelor's degree in Business, Marketing, or related field, or equivalent experience. 

  • Valid driver's license and ability to travel regularly within the assigned territory.

Location:

Territory: AZ,NM,CO,IL,WI,MN

Core Competencies:

  • Sales Leadership & Execution 
  • Business & Market Insight 
  • People Development & Coaching 
  • Strategic Planning & Prioritization 
  • Accountability & Performance Management 
  • Cross-Functional Collaboration 
  • Change Leadership 

  • Data-Driven Decision Making 

Additional Information 

  • Role includes a company car with regular travel within the assigned territory.

This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Founded in 1848, Westfield is a global leader in property and casualty insurance, delivering superior risk insights and innovative solutions to customers through a diverse portfolio of insurance products. Westfield underwrites commercial, personal, surety, and specialty lines of coverage through a network of leading independent agents and brokers in the United States and specialty products through Lloyd's of London Syndicate 1200. As a mutual insurance company with more than 3,000 employees, Westfield has revenues in excess of $4 billion and more than $10 billion in assets. 

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