West Shore Home

60 West Shore Home Operations Manager Jobs Hiring Near You

General Manager

Houston, TX · On-site

$175K/yr

As a General Manager at West Shore Home ® , you will contribute to this mission by applying your industry knowledge to all branch operations including our Sales and Installation teams. You will play ...

West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees ... This role will provide support and guidance to the Regional Operations and Sales teams while ...

West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees ... This role drives fleet forecasting, procurement, cost control, compliance, and operational ...

Sales Excellence Complete West Shore Home's award-winning sales training, conduct in-home sales ... Business Operations Develop a strong understanding of the business behind the sale by partnering ...

West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees ... operational considerations. * Establish and maintain a systematic, recurring process to monitor and ...

West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, and Doors. West Shore Home operates in ...

Appointment Setter

Harrisburg, PA · On-site

$18.75 - $19.75/hr

West Shore Home is hiring Inbound Sales Representatives to join our Mechanicsburg call center team. In this role, you'll speak with customers who have already expressed interest in our products and ...

West Shore Home is a technology-driven and industry-leading home improvement company specializing ... Accountable to hitting KPI's designated by Regional Operations Recruiting Manager and Director of ...

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West Shore Home Jobs Information

What is it like to work at West Shore Home?

West Shore Home is a company that values a collaborative and customer-centric culture, prioritizing teamwork and open communication among employees. The company's mission-driven approach is reflected in its flat organizational structure, which allows for direct access to leadership and encourages employee growth and development. Working at West Shore Home may appeal to individuals who are passionate about delivering exceptional customer experiences and are motivated by a fast-paced, dynamic work environment that fosters innovation and continuous improvement.

What makes West Shore Home an attractive place to work?

West Shore Home is a leading manufacturer of high-quality, custom-built home furnishings, with a strong reputation for innovative products and exceptional customer service. The company's workplace culture values collaboration, creativity, and employee growth, offering a dynamic and supportive environment where team members can develop their skills and contribute to the company's success. Joining West Shore Home provides opportunities for professionals to make a meaningful impact, drive business growth, and advance their careers in a rapidly evolving industry.
What are the most popular categories at West Shore Home?
Infographic showing various Operations Manager job openings at West Shore Home in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

General Manager

West Shore Home

Houston, TX • On-site

$175K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago


Job description

As a General Manager at West Shore Home®, you will contribute to this mission by applying your industry knowledge to all branch operations including our Sales and Installation teams. You will play the role of Leader, Motivator, and Coach with the support of our regional leadership.
Why Work at West Shore Home?
We are on a mission to do something that has never been done before - to build the first nationwide home remodeling brand. That requires a high level of imagination, commitment, and determination from people who take extreme ownership of their circumstances. We are proud that our commitment to culture has earned us the 2025 Top Workplaces USA award as one of the nation's top employers, as well as distinct recognition in the following categories: Leadership, Purpose & Values, and Compensation & Benefits.
What You'll Contribute
In this role, you can expect to:
  • - Receive strategic expectations from CEO and develop and implement plans to achieve established Branch targets for Sales and Operations

  • - Work closely with In-Home Sales Manager to continuously improve sales systems and practices while also providing coaching and monitoring daily performance to ensure NSLI and - Volume targets are met

  • - Collaborate with Installation Managers to develop, implement and improve Installation systems while providing daily feedback that will help ensure proper First Pass Yield and Revenue Targets are achieved

  • - Work together with the Warehouse Manager to ensure proper receiving, inventory management, job staging, and quality control

  • - Ensure compliance with all applicable OSHA regulations and West Shore Home Safety Committee guidelines both in the field and in your Warehouse

  • - Review location financials monthly and presenting analysis to the CEO and CFO

  • - Monitors office headcount to stay on top of the hiring and training that are needed to achieve revenue goals

- Represent West Shore Home at philanthropic and community events
As a leader at West Shore Home, you will:
  • - Provide all employees with effective training in role requirements, working relationships, and company requirements and culture

  • - Continuously improve the systems and processes used to deliver outputs

  • - Interact with other company managers to learn how to support and improve the customer journey

What It Takes to Succeed
At West Shore Home, we are Default Aggressive towards our goals and take Extreme Ownership of our results. We'll provide you with the training and tools to set you up for success, and we hope that you'll bring:
  • - Industry knowledge and a proven track record of success in the Construction and Home Improvement industry

  • - A relentless focus on customer service

  • - Demonstrated ability to analyze multiple ever-changing data points to develop strategies to overcome obstacles and keep the promises of our company to our customers

  • - Strong leadership capabilities with a focus on team success & employee engagement

  • - Valid Driver's License with a clean driving record and a reliable vehicle

We've got you covered with:
  • - Multiple health insurance options (medical, dental, vision, accident, life, critical illness, and short- and long-term disability)

  • - 401K retirement plan with company match

  • - Paid holidays and paid time off (PTO)

  • - Continued training & leadership development opportunities

  • - Unlimited professional and personal growth potential

More to Know
  • - Schedule: Exempt role with varying hours as needed to meet the needs of the business

  • - Location: Columbia, SC

  • - Seniority Level: Mid-Senior Level, Director

Our Growth Story
What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states. With continued national expansion plans, we have committed ourselves to staying true to our roots with a customer-first mindset and an employee-centric culture. While we come from different backgrounds and experiences, we are aligned by our values and are driven by a common goal - becoming America's Most Admired Home Remodeling Brand®.
We operate at our best when every employee works to achieve their individual potential. To facilitate this, West Shore Home actively invests in our people by providing the structure and support to challenge you as you grow professionally and offering tools to achieve personal satisfaction. If you are looking to unlock your potential and find out what you are truly capable of, there is no better place to do so.
West Shore Home appreciates your interest in a career with us - find helpful tips to avoid fake/scam "recruiters" here: 17 Common Job Scams and How To Protect Yourself | Indeed.com"
It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.