ZipRecruiter

Log In

Webster Bank
Webster Bank

60 Webster Bank Customer Service Representative Jobs Hiring Near You

Webster Bank

Region Relationship Banker 1

Valley Stream, NY · On-site

$19.50 - $23/hr

... Webster's values, these set us apart as a bank and as an employer. Come join our team where you can ... Demonstrates strong customer service skills and the ability to support teamwork, creating a ...

Webster Bank

Region Relationship Banker 2

Bloomfield, CT

$21.50 - $26/hr

... Webster's values, these set us apart as a bank and as an employer. Come join our team where you can ... Demonstrates strong customer service skills and the ability to support teamwork, creating a ...

Webster Bank

Region Relationship Banker 2

Bloomfield, CT · On-site

$21.50 - $26/hr

... Webster's values, these set us apart as a bank and as an employer. Come join our team where you can ... Demonstrates strong customer service skills and the ability to support teamwork, creating a ...

Webster Bank

Region Relationship Banker 2

Bloomfield, CT · On-site

$21.50 - $26/hr

... Webster's values, these set us apart as a bank and as an employer. Come join our team where you can ... Demonstrates strong customer service skills and the ability to support teamwork, creating a ...

Webster Bank

Region Relationship Banker 1

Fall River, MA

$18.50 - $23/hr

... Webster's values, these set us apart as a bank and as an employer. Come join our team where you can ... Demonstrates strong customer service skills and the ability to support teamwork, creating a ...

previous pagenext page

Showing results 21-40

All JobsWebster Bank JobsWebster Bank Customer Service Representative Jobs

Webster Bank Jobs Information

What is it like to work at Webster Bank?

Webster Bank is a community-focused financial institution that prioritizes customer relationships and community involvement, fostering a culture of collaboration and teamwork. The bank's structure is organized into various teams, including retail banking, commercial banking, and wealth management, allowing employees to specialize in their areas of interest and work in a dynamic environment. Working at Webster Bank may appeal to candidates who value community involvement, are passionate about delivering exceptional customer service, and are looking for a stable and supportive work environment.

What makes Webster Bank an attractive place to work?

Webster Bank is a leading regional bank in the United States, known for its commitment to community banking and customer-centric approach. The company offers a dynamic work environment that values innovation, collaboration, and teamwork, with opportunities for employees to grow professionally and develop new skills. By joining Webster Bank, individuals can contribute to the company's mission of making a positive impact in the communities it serves, while also advancing their own careers and achieving their personal and professional goals.

Do workers at Webster Bank get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Webster Bank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and April 2026.

At Webster Bank, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Webster Bank affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at Webster Bank?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 13% of people with changing schedules find out their shifts one week or less ahead of time.
  • 38% of people with changing schedules find out their shifts two weeks ahead of time.
  • 38% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Webster Bank worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

Do Webster Bank workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it for Webster Bank workers to change shifts?

Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at Webster Bank?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Webster Bank managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do jobs at Webster Bank spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to take sick days at Webster Bank?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Webster Bank feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Webster Bank get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at Webster Bank?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Webster Bank enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Webster Bank recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Webster Bank?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Webster Bank?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think Webster Bank’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Webster Bank is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Webster Bank?

What are the most popular categories at Webster Bank?

Infographic showing various Customer Service Representative job openings at Webster Bank in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 79% Physical, 8% Hybrid, and 13% Remote job distribution.

Banking Center Relationship Banker 2

Webster Bank

Brooklyn, NY • On-site

$23.08 - $26/hr

Full-time

Re-posted 16 days ago

Webster Bank rating

7.1

Company rating: 7.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

123rd of 171 rated banks

Job description

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
The Banking Center Relationship Banker 2 role will provide services for Banking Center customers and assist the team in achievement of sales, service, and operation goals, based on Webster's Strategic Guidelines. The role will process all customer related financial transactions in accordance with the rules, regulations, and guidelines of the Bank. Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication. Ability to supervise and coach fellow relationship Bankers.
What you will do
  • Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
  • Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
  • Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions as needed.
  • Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
  • Expected to achieve/ exceed both individual and team goals in sales, service and operations.
  • Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
  • Assist with supervision of banking center colleagues offering coaching support to fellow bankers. Act as a role model and help onboard new bankers.

Skills and Abilities
  • Demonstrated success in leading, coaching, and motivating.
  • Working knowledge of all products and services
  • Keeps current with all systems used for branch transaction processing.
  • Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.
  • Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours. Travel may be required to alternate Banking Centers.

Education Qualifications
  • H.S. Diploma or General Education Degree (GED) required
  • Bachelor's Degree in Arts/Sciences (BA/BS) or degree preferred

Experience Qualifications
  • 3-4 years customer sales/service experience with 1-2 years supervisory. Needs-based banking sales experience preferred

The estimated salary range for this position is $23.08 USD to $26.00 USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
#LI-SO1
Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

What Webster Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply