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Webster Bank

60 Webster Bank Operations Manager Jobs Hiring Near You

Webster Bank

Director, Banking Center Manager

Windsor, CT · On-site

$70K - $115K/yr

... Webster's values, these set us apart as a bank and as an employer. Come join our team where you can ... This role is responsible for all functions, staff, and daily operations within a banking center.

Webster Bank

NY · On-site

... Webster's values, these set us apart as a bank and as an employer. Come join our team where you can ... This role is responsible for all functions, staff, and daily operations within a banking center.

Webster Bank

Leveraged Finance Analyst

Stamford, CT · On-site

As an Analyst in Webster Bank's Sponsor Finance Group, you will be responsible for underwriting new ... sponsors, company management, as well as legal counsel and operations personnel. Required ...

Webster Bank

Leveraged Finance Analyst

Stamford, CT · On-site

As an Analyst in Webster Bank's Sponsor Finance Group, you will be responsible for underwriting new ... sponsors, company management, as well as legal counsel and operations personnel. Required ...

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Webster Bank Jobs Information

What are the key skills and qualifications needed to thrive as an Operations Manager, and why are they important?

To thrive as an Operations Manager, you need strong leadership, analytical thinking, and organizational skills, often backed by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and Lean or Six Sigma certifications is typically required. Excellent communication, problem-solving abilities, and adaptability are standout soft skills for this role. These skills and qualities are crucial for optimizing processes, driving team performance, and ensuring operational efficiency.

What are some of the most common challenges Operations Managers face when coordinating between different departments?

Operations Managers often encounter challenges such as aligning departmental goals, streamlining communication, and managing competing priorities across teams. These issues can lead to delays or misunderstandings if not addressed proactively. Successful Operations Managers foster collaboration by establishing clear processes, regular check-ins, and transparent reporting, ensuring all departments are working towards shared objectives. Being adaptable and skilled in conflict resolution is key to overcoming these common hurdles.

What are Operations Managers?

Operations Managers are professionals responsible for overseeing and improving the day-to-day activities within an organization. Their main duties include managing processes, ensuring efficiency, optimizing resource use, and leading teams to meet company goals. They work across departments to streamline operations, solve problems, and implement new strategies. Operations Managers play a vital role in maintaining productivity and driving business success.

What is the difference between Operations Manager vs Supply Chain Manager?

AspectOperations ManagerSupply Chain Manager
Required CredentialsBachelor's degree in Business, Management, or related field; certifications like PMP or APICS are commonBachelor's degree in Supply Chain, Logistics, or Business; certifications like CSCP or CPSM are common
Work EnvironmentOversees daily operations across departments, managing staff and processes within a companyFocuses on procurement, logistics, and distribution, coordinating with suppliers and vendors
Employer & Industry UsageUsed across various industries including manufacturing, retail, and servicesPrimarily in manufacturing, retail, and logistics sectors

While both roles involve managing processes and teams, an Operations Manager oversees overall company operations, whereas a Supply Chain Manager specializes in managing the supply chain logistics and procurement processes. The roles often overlap but focus on different aspects of business efficiency.

What is it like to work at Webster Bank?

Webster Bank is a community-focused financial institution that prioritizes customer relationships and community involvement, fostering a culture of collaboration and teamwork. The bank's structure is organized into various teams, including retail banking, commercial banking, and wealth management, allowing employees to specialize in their areas of interest and work in a dynamic environment. Working at Webster Bank may appeal to candidates who value community involvement, are passionate about delivering exceptional customer service, and are looking for a stable and supportive work environment.

Do workers at Webster Bank get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Webster Bank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get paid time off at Webster Bank?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and April 2026.

Do workers at Webster Bank worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

Do Webster Bank workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it to get time off at Webster Bank?

Most people find it easy to get time off.
78% of people report it’s easy to get time off.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Webster Bank managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Webster Bank do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
86% of people report that they don’t do extra unpaid work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to take sick days at Webster Bank?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Webster Bank feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Webster Bank get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at Webster Bank?

Most people feel stressed out here.
75% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Webster Bank enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Webster Bank recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Webster Bank?

Some people didn’t get enough training when they started.
35% of people report they didn’t get enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Webster Bank?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think Webster Bank’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Webster Bank is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Webster Bank?
Infographic showing various Operations Manager job openings at Webster Bank in the United States as of May 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 92% Physical, 7% Hybrid, and 1% Remote job distribution.
Director, Banking Center Manager

Director, Banking Center Manager

Webster Bank

Windsor, CT • On-site

$70K - $115K/yr

Full-time

Posted 5 days ago

Webster Bank rating

7.0

Company rating: 7.0 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

102nd of 141 rated banks

Job description

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

This role is responsible for all functions, staff, and daily operations within a banking center. They are responsible for implementing the Webster banking center network strategy, which includes achievement of sales, customer service, P&L management, operations, and colleague development goals while also contributing to the achievement of District goals. This role is tasked with acquisition, integration, and optimization of new and existing client relationships. The colleague must develop and maintain a strong level of partnership with segment and line of business partners through collaboration and communication.

What you will do

  • Consistently meet/exceed all sales goals, retention goals, and Superior Service Quality (SSQ) standards.

  • Develop, implement, and manage a detailed business plan and participate in establishing team sales and service goals.

  • Expand and retain client relationships, actively cross-sell and resolve client issues. Support segmentation strategy with existing clients by implementing sales, retention and other bank initiatives to support Banking Center's growth and profitability objectives.

  • Identify, cultivate, and support key customer segment relationships through focused sales and referral activity.

  • Maintain a working knowledge of all Webster asset, liability, and partner products and services as well as alternative delivery channels.

  • Coach, develop and hold team accountable by demonstrating leadership skills and modeling the way.

  • Utilize and model usage of all available sales tools and resources.

  • Ensure timely completion of audits with an expectation to meet/ exceed branch operations review requirements.

  • Ensure compliance with Federal and State laws as well as bank policies and procedures.

  • Schedule all branch employee shifts to meet customer service needs; provides flexibility of coverage for the banking center.

  • Drive high performance by holding team accountable for superior results. Enhance employee engagement by providing team with coaching, support, timely and constructive performance feedback. Provide opportunity in career growth and recognize and reward employees for accomplishments.

  • Execute on effective colleague onboarding, training new colleagues on policies, procedures and all banking center operational duties/responsibilities.


Skills and Abilities

  • Intricate knowledge of retail banking products and services.

  • Strong customer service skills, relationship building, organizational, computer skills, comfortable with current technology, and communication skills.


Education Qualifications

  • H.S. Diploma or General Education Degree (GED) required

  • Bachelor's Degree in Arts/Sciences (BA/BS) degree preferred


Experience Qualifications

  • 5-7 years of banking experience, with a proven track record in leadership, customer service, managerial, communication and organization skills required

The estimated salary range for this position is $70,000.00 to $115,000.00 USD annually. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

#LI-JG1

Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

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