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Webster Bank
Webster Bank

60 Webster Bank Operations Manager Jobs Hiring Near You

Webster Bank

NY · On-site

$100K - $103K/yr

... Webster's values, these set us apart as a bank and as an employer. Come join our team where you can ... This role is responsible for all functions, staff, and daily operations within a banking center.

Webster Bank

Leveraged Finance Analyst

Stamford, CT

As an Analyst in Webster Bank's Sponsor Finance Group, you will be responsible for underwriting new ... sponsors, company management, as well as legal counsel and operations personnel. Required ...

Webster Bank

Director, Banking Center Manager

Old Lyme, CT · On-site

$70K - $115K/yr

... Webster's values, these set us apart as a bank and as an employer. Come join our team where you can ... This role is responsible for all functions, staff, and daily operations within a banking center.

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Webster Bank Jobs Information

What is it like to work at Webster Bank?

Webster Bank is a community-focused financial institution that prioritizes customer relationships and community involvement, fostering a culture of collaboration and teamwork. The bank's structure is organized into various teams, including retail banking, commercial banking, and wealth management, allowing employees to specialize in their areas of interest and work in a dynamic environment. Working at Webster Bank may appeal to candidates who value community involvement, are passionate about delivering exceptional customer service, and are looking for a stable and supportive work environment.

What makes Webster Bank an attractive place to work?

Webster Bank is a leading regional bank in the United States, known for its commitment to community banking and customer-centric approach. The company offers a dynamic work environment that values innovation, collaboration, and teamwork, with opportunities for employees to grow professionally and develop new skills. By joining Webster Bank, individuals can contribute to the company's mission of making a positive impact in the communities it serves, while also advancing their own careers and achieving their personal and professional goals.

Do workers at Webster Bank get paid breaks?

Sometimes. Only some people get paid breaks.
59% of people say they don’t get paid breaks.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Does Webster Bank pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and April 2026.

At Webster Bank, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 9 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Webster Bank affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between March 2025 and February 2026.

Do people get paid time off at Webster Bank?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between July 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 13% of people with changing schedules find out their shifts one week or less ahead of time.
  • 38% of people with changing schedules find out their shifts two weeks ahead of time.
  • 38% of people with changing schedules find out their shifts three weeks ahead of time.
  • 13% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 8 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Webster Bank worry about hours?

Most people don’t worry about getting enough hours.
94% of people report they don’t worry about getting enough hours.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and April 2026.

Do Webster Bank workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.

How easy is it for Webster Bank workers to change shifts?

Most people find it easy to change shifts.
100% of people report that it’s easy to change shifts if they need to.
Based on data from 5 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to get time off at Webster Bank?

Most people find it easy to get time off.
79% of people report it’s easy to get time off.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and March 2026.

Do Webster Bank managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and March 2026.

Do jobs at Webster Bank spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
14% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and July 2025.

How easy is it to take sick days at Webster Bank?

Most people find it easy to take sick days.
90% of people report that it’s easy to take time off if they are sick.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Webster Bank feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Webster Bank get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and March 2026.

Is it stressful to work at Webster Bank?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Webster Bank enjoy their jobs?

Only some people enjoy their job.
42% of people report they don’t enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Webster Bank recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at Webster Bank?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at Webster Bank?

Only some people are given support to advance their career here.
In the last year, 41% of people report not being given support to advance their career here.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think Webster Bank’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
80% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how Webster Bank is doing?

Most people feel well informed about how the company is doing.
71% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Webster Bank?
Infographic showing various Operations Manager job openings at Webster Bank in the United States as of July 2026, with employment types broken down into 95% Full Time, and 5% Part Time. Highlights an 87% Physical, and 13% Hybrid job distribution.

Director Banking Center Manager

Webster Bank

NY • On-site

$100K - $103K/yr

Full-time

Re-posted 2 days ago

Webster Bank rating

7.1

Company rating: 7.1 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

124th of 170 rated banks

Job description

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
This role is responsible for all functions, staff, and daily operations within a banking center. They are responsible for implementing the Webster banking center network strategy, which includes achievement of sales, customer service, P&L management, operations, and colleague development goals while also contributing to the achievement of District goals. This role is tasked with acquisition, integration, and optimization of new and existing client relationships. The colleague must develop and maintain a strong level of partnership with segment and line of business partners through collaboration and communication.
What you will do
  • Consistently meet/exceed all sales goals, retention goals, and Superior Service Quality (SSQ) standards.
  • Develop, implement, and manage a detailed business plan and participate in establishing team sales and service goals.
  • Expand and retain client relationships, actively cross-sell and resolve client issues. Support segmentation strategy with existing clients by implementing sales, retention and other bank initiatives to support Banking Center's growth and profitability objectives.
  • Identify, cultivate, and support key customer segment relationships through focused sales and referral activity.
  • Maintain a working knowledge of all Webster asset, liability, and partner products and services as well as alternative delivery channels.
  • Coach, develop and hold team accountable by demonstrating leadership skills and modeling the way.
  • Utilize and model usage of all available sales tools and resources.
  • Ensure timely completion of audits with an expectation to meet/ exceed branch operations review requirements.
  • Ensure compliance with Federal and State laws as well as bank policies and procedures.
  • Schedule all branch employee shifts to meet customer service needs; provides flexibility of coverage for the banking center.
  • Drive high performance by holding team accountable for superior results. Enhance employee engagement by providing team with coaching, support, timely and constructive performance feedback. Provide opportunity in career growth and recognize and reward employees for accomplishments.
  • Execute on effective colleague onboarding, training new colleagues on policies, procedures and all banking center operational duties/responsibilities.

Skills and Abilities
  • Intricate knowledge of retail banking products and services.
  • Strong customer service skills, relationship building, organizational, computer skills, comfortable with current technology, and communication skills.

Education Qualifications
  • H.S. Diploma or General Education Degree (GED) required
  • Bachelor's Degree in Arts/Sciences (BA/BS) degree preferred

Experience Qualifications
  • 5-7 years of banking experience, with a proven track record in leadership, customer service, managerial, communication and organization skills required

The estimated salary range for this position is $100,700 USD to $103,000 USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
#LI-SO1
Webster Financial Corporation and its subsidiaries ("Webster") are equal opportunity employers that are committed to sustaining an inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, national origin, ancestry, citizenship, sex, sexual orientation, gender identity and/or expression, physical or mental disability, protected veteran status, or any other characteristic protected by law.

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