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60 Wayfair Operations Manager Jobs Hiring Near You

Wayfair

Interior Design Advisor

West Palm Beach, FL

$28 - $32/hr

Manage virtual, in-home, and in-store design appointments (including preparation of design ... Participate in operational store activities as needed: bringing new products to the floor, floor ...

Jayakas

Warehouse Supervisor

High Point, NC

Supervise daily pick, pack, and ship operations for Amazon, Walmart, Wayfair, Shopify, Etsy orders ... Supervise receiving, labeling, and bin location management. * Track inventory for table tops (hevea ...

Jayakas

Warehouse Supervisor

High Point, NC · On-site

$20 - $24/hr

Supervise daily pick, pack, and ship operations for Amazon, Walmart, Wayfair, Shopify, Etsy orders ... Supervise receiving, labeling, and bin location management. * Track inventory for table tops (hevea ...

York Design Group

Director of Ecommerce

York, PA

Support E-commerce operations including promotions, product launches, category management, and ... Wayfair, Walmart, Home Depot, Lowe's, and similar accounts * Monitor retailer performance, content ...

York Wallcoverings, Inc.

Director of Ecommerce

York, PA · On-site +1

Support E-commerce operations including promotions, product launches, category management, and ... Wayfair, Walmart, Home Depot, Lowe's, and similar accounts * Monitor retailer performance, content ...

York Design Group

Director of Ecommerce

York, PA · On-site

Support E-commerce operations including promotions, product launches, category management, and ... Wayfair, Walmart, Home Depot, Lowe's, and similar accounts * Monitor retailer performance, content ...

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Wayfair Jobs Information

What is it like to work at Wayfair?

Wayfair is a fast-paced and dynamic company that prioritizes innovation, customer satisfaction, and employee growth, fostering a culture of collaboration and continuous learning.

The company's structure is divided into various teams, including product development, marketing, and logistics, which work together to drive the e-commerce platform's success. Wayfair's headquarters in Boston features an open and modern workspace with amenities such as a fitness center, cafeteria, and game rooms.

Working at Wayfair may appeal to candidates who are passionate about e-commerce, technology, and customer experience, as the company offers opportunities for professional development, competitive compensation, and a dynamic work environment that encourages creativity and innovation.

Do workers at Wayfair get paid breaks?

Yes. Most people get paid breaks.
73% of people say they get paid breaks.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Does Wayfair pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
62% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and June 2026.

At Wayfair, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
73% of people say they have to use vacation days when they’re out sick.
Based on data from 44 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Wayfair affordable enough for their workers?

Most people say the health insurance costs are okay.
70% of people say the health insurance costs are okay
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Wayfair?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 37% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 19% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers at Wayfair worry about hours?

Most people don’t worry about getting enough hours.
68% of people report they don’t worry about getting enough hours.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Wayfair workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Wayfair workers to change shifts?

Most people find it hard to change shifts.
81% of people report that it’s hard to change shifts if they need to.
Based on data from 36 people who took the Breakroom Quiz between February 2025 and February 2026.

How easy is it to get time off at Wayfair?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 40 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Wayfair managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 64 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at Wayfair spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Wayfair?

Some people find it hard to take sick days.
42% of people report that it’s hard to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at Wayfair good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 43 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Wayfair feel treated with respect by their managers?

Most people feel treated with respect by their managers.
70% of people say they’re treated with respect by their managers.
Based on data from 44 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Wayfair get to take their breaks without interruption?

Most people get breaks without interruption.
86% of people report that they get to take their breaks without interruption.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Wayfair?

Most people feel stressed out here.
68% of people say they often feel stressed out at work.
Based on data from 47 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Wayfair enjoy their jobs?

Only some people enjoy their job.
38% of people report they don’t enjoy their job.
Based on data from 39 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people at Wayfair recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 48 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get enough training when they start at Wayfair?

Some people didn’t get enough training when they started.
59% of people report they didn’t get enough training when they started working here.
Based on data from 46 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get support to advance at Wayfair?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 42 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Wayfair’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
84% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 45 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers feel well informed about how Wayfair is doing?

Only some people feel well informed about how the company is doing.
65% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 43 people who took the Breakroom Quiz between June 2025 and June 2026.
What other companies are hiring for Operations Manager jobs?
What are the most popular jobs at Wayfair?
What are the most popular categories at Wayfair?
Infographic showing various Operations Manager job openings at Wayfair in the United States as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% Physical job distribution.
Sales Operations Support Manager

Sales Operations Support Manager

Backyard Products, LLC

Plano, TX

$70K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Backyard Products rating

6.2

Company rating: 6.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Job Title: Sales Operations Manager, Ecommerce Retail Support (KidKraft)
Location: Plano, TX (Hybrid)
Job Type: Full-time, Direct Hire
Job Description:
With more than 4 million sheds and playsets sold since 1975, we make America’s backyard a destination they love, and we truly love what we do. We also offer a variety of products such as kid’s toys, pergolas, pavilions, and so much more. When you work at Backyard Products, you are surrounded by the industry’s brightest and most creative individuals. Our collaborative environment ensures extraordinary results both inhouse and in our customers’ backyards.
At Backyard Products, we operate with five habits that drive how we work and how we win:
  1. Customers first - Always!
  2. Total Quality Management - Everywhere!
  3. Manage the Numbers - Measure and Improve!
  4. Speed, Execution, and Simplicity - Get it Done!
  5. People Make It Happen - Grit and Passion!
We are looking for a dynamic Sales Operations Manager, Ecommerce Retail Support, to join our team at our Backyard Kids office located in Plano, Texas. This is a brand-specific role supporting KidKraft and key ecommerce and omnichannel retail partners.
This is a full-time, direct-hire opportunity with competitive compensation and benefits, including medical, dental, vision, 401(k), paid time off, employee discounts, and professional development assistance.
Sales Operations Manager, Ecommerce Retail Support (KidKraft)
Role Summary:
The Sales Operations Manager, Ecommerce Retail Support is responsible for supporting the Sales Operations Manager and Sales Leads with item setup, order execution, inventory on-hand monitoring, vendor portal management, and ensuring orders are processed accurately and shipped on time. This role facilitates sales order requests, sales order changes, and sales order detail sheets while coordinating between multiple internal departments.
Typical activities include reviewing inventory feeds, supporting item agreements and quote requests, managing ecommerce item setup, tracking sales orders, coordinating marketing assets for retailer needs, and working cross-functionally with overseas staff and internal teams across KidKraft.
Retailers Supported:
Amazon Canada
Walmart Canada
Canadian Tire
Rona
Amazon Mexico
PriceSmart
City Club
Wayfair
Target
Spreetail
Key Responsibilities: (Other duties as assigned)
Retail Operations and Sales Support
  • Manage daily operational tasks supporting key ecommerce accounts across multiple retailer portals and internal systems
  • Coordinate and execute item onboarding workflows including setup, documentation, and retailer readiness requirements
  • Support Sales Leads with item setup, retailer documentation requests, and ongoing account needs
  • Maintain accurate customer, item, and order details within ERP systems and vendor portals
  • Prepare and manage spreadsheets and reports for item agreements, quote requests, and retailer requirements
Vendor Portal Order Management and Execution
  • Review and manage purchase orders and order changes directly within customer vendor portals
  • Validate order details including ship windows, routing requirements, quantities, and cancellations
  • Ensure each order moves from receipt through fulfillment, invoicing, and completion
  • Follow up on partial shipments, short ships, and delayed orders to drive timely closure and resolution
  • Maintain order tracking documentation and use escalation paths as needed to ensure orders are completed
Order Management and PO Support
  • Facilitate sales order requests, sales order changes, and sales order detail sheets
  • Support order entry, order updates, and cancellations as needed
  • Download and process LTL orders through dealer portals when required
  • Facilitate PO changes and PO cancellations
  • Review lingering orders, open orders, and LTL orders pending billing or pending fulfillment
  • Communicate with Dealer Services and internal teams to ensure shipments remain on time and accurate
Inventory and Availability Execution
  • Review daily inventory feeds to monitor item availability and inventory health
  • During peak season, review inventory feeds multiple times per day as needed
  • Work with items that are out of stock and adjust inventory levels appropriately, including zeroing out inventory when required
  • Identify risks related to inventory, allocation, and ship windows and escalate as needed to support fulfillment
Retail Content and Digital Shelf Support
  • Perform website audits to ensure product pages are accurate and brand compliant
  • Update retailer websites with images, product specs, romance copy, features, and benefits
  • Email and coordinate marketing assets to buying teams and internal partners as required
  • Support seasonal readiness updates and item maintenance across retailer sites
Compliance, Labeling, Chargebacks, and Issue Resolution
  • Ensure special labeling requirements for specific dealers are communicated to the DFW warehouse
  • Support compliance needs related to retailer routing, labeling, and portal requirements
  • Dispute chargebacks by researching issues, locating required documentation, and tracking details on worksheets
  • Locate Bills of Lading (BOLs) and assist with maintaining documentation for disputes, claims, and compliance tracking
Samples and Cross Functional Coordination
  • Order and coordinate shipping samples to buyers upon request for new proposals or retailer needs
  • Work cross-functionally with internal departments and overseas staff to support ecommerce initiatives
  • Communicate clearly with internal and external stakeholders to ensure timely follow through
Peak Season Expectations
  • During peak promotional, holiday, or major marketing event periods, employee will be expected to work extended hours as business needs require to support order execution and retailer timelines
Required Education and Experience:
  • Bachelor’s degree strongly preferred
  • Advanced MS Excel skills
  • Proficiency in Microsoft Word, PowerPoint, and Outlook
  • ERP experience preferred, NetSuite is a plus but not required
  • Experience supporting ecommerce operations, sales operations, customer account support, or retail execution preferred
Preferred Skills and Qualifications:
  • Ability to work independently while supporting cross-functional teams
  • Administrative strengths including accuracy, organization, and efficiency while managing multiple projects and timelines
  • Ability to complete tasks with strict deadlines and recognize when urgency is required
  • Ability to interact with employees at all levels including executives
  • Familiarity with customer and dealer web portals is helpful but not required
  • Strong customer service mindset
  • Excellent written and verbal communication skills
  • Strong attention to detail
Benefits:
  • 401(k)
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Employee discounts
Work Location:
Monday-Thursday in office 2805 Dallas Pkwy, Plano, TX 75244, Friday is a remote day company-wide
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